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Warranty Policy

Five-Year Limited Warranty

Most Vernier products carry a five-year limited warranty. There are a few exceptions to this warranty for items such as consumables and products manufactured by other companies. These exceptions can be found in each product’s manual, our catalog, and on our website.

During the warranty, Vernier will repair or replace the item if there is a defect in materials or workmanship. This warranty does not cover damage to the product caused by abuse or improper use. Outside the warranty, Vernier will attempt to repair the product. In our 30 years, we have rarely charged a customer for repair, no matter how old the equipment!

Limited Warranty Exceptions

ProductWarranty
Ammonium Ion-Selective Electrode5 years (1 year on module)
Ammonium Replacement Module1 year
Calcium Ion-Selective Electrode5 years (1 year on module)
Calcium Replacement Module1 year
Davis Vantage Pro2 Plus Weather Station1 year
Davis Vantage Pro2 Weather Station1 year
Davis Vantage Vue Weather Station1 year
Digital Radiation Monitor5 years (90 days on tube)
Dissolved Oxygen Probe5 years (1 year on membrane cap)
Extech Digital DC Power Supply1 year
LabQuest 2 Battery1 year
LabQuest Battery Boost1 year
LabQuest Battery Boost 21 year
LabQuest Replacement Battery1 year
Membrane for DO Sensor1 year
Nitrate Ion-Selective Electrode5 years (1 year on module)
Nitrate Replacement Module1 year
Ocean Optics Red Tide Emissions Spectrometer3 years (1 year on bulb)
Ocean Optics™ Red Tide UV-VIS Spectrometer3 years (1 year on bulb)
Ocean Optics™ Red Tide VIS-NIR Spectrometer3 years (1 year on bulb)
Ohaus Adventurer™ Pro (110 g)2 year
Ohaus Adventurer™ Pro (300 g)2 year
Optical DO Probe Replacement Cap1-year limited warranty
Proscope HR Digital Microscope Kits2 years for all Proscopes and accessories
Replacement Spectrum Tube Fiber Optic Holder2 years
SensorDAQ1 year
SpectroVis Plus Spectrophotometer5 years (3 years on light source)
Spectrum Tube (Air)100 hours or 2 years, whichever comes first
Spectrum Tube (Argon)100 hours or 2 years, whichever comes first
Spectrum Tube (Carbon Dioxide)100 hours or 2 years, whichever comes first
Spectrum Tube (Helium)100 hours or 2 years, whichever comes first
Spectrum Tube (Hydrogen)40 hours or 2 years, whichever comes first
Spectrum Tube (Neon)100 hours or 2 years, whichever comes first
Spectrum Tube (Nitrogen)100 hours or 2 years, whichever comes first
Spectrum Tube Carousel Power Supply2 years
Spectrum Tube Single Power Supply2 years
TI-73 Explorer1 year
TI-83 Plus1 year
TI-84 Plus1 year
TI-84 Plus C Charging Station1 year
TI-84 Plus C Silver Edition1 year
TI-84 Plus Silver Edition1 year
TI-Navigator Classroom Learning System1 year
TI-Nspire CX CAS Handheld1 year
TI-Nspire CX Handheld1 year
TI-Nspire CX Navigator System1 year
TI-Nspire Navigator System 1 year
Vernier Mini Gas Chromatograph2 years (syringe, column, and MEMS GC chip are excluded)
Vernier Mini GC Plus Gas Chromatograph2 years (syringe, column, and MEMS GC chip are excluded)
Vernier Optical DO Probe5 years (1 year on cap)
Vernier Spectrometer3 years (1 year on bulb)
Watts Up Pro1 year
WDSS Rechargeable Battery1 year
Wireless Dynamics Sensor System5 years (1 year on battery)
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