Vernier Software and Technology - Celebrating 35 years
Vernier Software & Technology

Warranty Policy

Five-Year Limited Warranty

Vernier warranties cover products used by educational institutions only. Most Vernier-manufactured products carry a five-year limited warranty. Products manufactured by anyone other than Vernier are subject to the conditions of the warranty supplied by the manufacturer (generally one year). There are a few exceptions to this warranty for items such as consumables and products manufactured by other companies. These exceptions can be found in each product’s manual, our catalog, and on our website.

During the warranty, Vernier will repair or replace the item if there is a defect in materials or workmanship. This warranty does not cover damage to the product caused by abuse, improper use, or non-educational use. Outside the warranty, Vernier will attempt to repair most products, often at no charge.

Limited Warranty Exceptions

ProductWarranty
#1 1-hole Rubber StopperThis is a consumable and no warranty is included.
#5 2-hole Rubber StopperThis is a consumable and no warranty is included.
#6 Stopper for Ethanol SensorThis is a consumable and no warranty is included.
1 µL Hamilton SyringeThis is a consumable and no warranty is included.
10 #48 2.0V Lamps for Vernier Circuit BoardThis is a consumable and no warranty is included.
250 mL Nalgene Bottle w/LidNone
Ammonium Ion-Selective Electrode5 years (1 year on module)
Ammonium Replacement Module1 year
Analog BTA Cable1 year
BioChamber 2000None
BioChamber 250None
Calcium Ion-Selective Electrode5 years (1 year on module)
Calcium Replacement Module1 year
Calculator-Based Ranger 21 year warranty from Texas Instruments
CBL 21 year warranty from Texas Instruments
Celestron Digital Microscope Imager2 year warranty
Chemical Polarimeter Accessory CellsThis is a consumable and no warranty is included.
Chest Belt Transmitter2-year limited warranty
CHROMA NODE Module1 year limited warranty
CLIMA NODE Module1 year limited warranty
CO2 NODE Module1 year limited warranty
Colorimeter5 years (no warranty on cuvettes)
Conductivity Standard Solution (High)This is a consumable and no warranty is included.
Conductivity Standard Solution (Low)This is a consumable and no warranty is included.
Conductivity Standard Solution (Middle)This is a consumable and no warranty is included.
Cuvette Lids (100 per pack)None
Davis Vantage Pro2 Plus Weather Station1 year
Davis Vantage Pro2 Weather Station1 year
Davis Vantage Vue Weather Station1 year
Digital BTD Cable1 year
Digital Radiation Monitor5 years (90 days on tube)
Disposable Bacterial Filter for SpirometerThis is a consumable and no warranty is included.
Disposable Mouthpiece for SpirometerThis is a consumable and no warranty is included.
Dissolved Oxygen Probe5 years (1 year on membrane cap)
DO Calibration SolutionThis is a consumable and no warranty is included.
DO Filling Solution, 125 mLThis is a consumable and no warranty is included.
EKG ElectrodesThis is a consumable and no warranty is included.
Ethanol Cap Assemblies (3)This is a consumable and no warranty is included.
Exercise Heart Rate Strap2-year limited warranty
Extech Digital DC Power Supply1 year
FLIR ONE Thermal Camera1 year
Fluorescence/UV Quartz CuvetteNone
Gas Pressure Sensor Replacement PartsThis is a consumable and no warranty is included.
Go Direct Colorimeter5 years (no warranty on cuvettes)
Go Direct Electrode Amplifier5 years (1 year on battery)
Go Direct Radiation Monitor5 years (1 year on G-M tube)
Go Direct SpectroVis® Plus Spectrophotometer5 years (3 years on light source, no warranty on cuvettes)
Go Wireless® 100 mAh Replacement Battery1 year limited warranty
Go Wireless® 250 mAh Replacement Battery1 year limited warranty
Go Wireless® Electrode Amplifier5 years (1 year on battery)
Go Wireless® Link5 year warranty (1 year on battery)
Go Wireless® pH5 years (1 year on battery)
Go Wireless® Temp5 years (1 year on battery)
Go!Motion to Calculator Mini-USB port1 year
Grommets for CO2 Gas SensorThis is a consumable and no warranty is included.
Kestrel® DROP Wireless Data Loggers5 years
KidWind Advanced Wind Experiment Kit5 year limited warranty (excludes consumables)
KidWind Airfoil Balsa Blade SheetsThis is a consumable and no warranty is included.
KidWind Balsa Blade SheetsThis is a consumable and no warranty is included.
KidWind Basic Turbine Building Parts5 year limited warranty with exceptions and exclusions
KidWind Basic Wind Experiment Kit5 year limited warranty (excludes consumables)
KidWind Blade Design ConsumablesThis is a consumable and no warranty is included.
KidWind Chipboard SheetsThis is a consumable and no warranty is included.
KidWind DowelsThis is a consumable and no warranty is included.
KidWind High Torque Generator with Wires1 year
KidWind MINI Wind Turbine with Blade Design5 year limited warranty (excludes consumables)
KidWind simpleGEN5 year limited warranty (excludes consumables)
KidWind Wind Tunnel1 year
KidWind Wind Turbine Generator with Wires1 year
LabQuest Stream®5 year warranty (1 year on battery)
LabQuest® 25 year warranty (1 year on battery)
LabQuest® Battery Boost1 year
LabQuest® Battery Boost 21 year
LabQuest® Replacement Battery1 year
Luer-Lock ConnectorThis is a consumable and no warranty is included.
LUMA NODE Module1 year limited warranty
Melt Station Capillary TubesThis is a consumable and no warranty is included.
Membrane for DO Sensor1 year
Nitrate Ion-Selective Electrode5 years (1 year on module)
Nitrate Replacement Module1 year
NODE Sensor Platform1 year limited warranty
O2 Gas Sensor to Spirometer AdapterThis is a consumable and no warranty is included.
Ocean Optics Red Tide Emissions Spectrometer3 years (1 year on bulb)
Ocean Optics Red Tide UV-VIS Spectrometer3 years (3 months on bulb)
Ocean Optics Red Tide VIS-NIR Spectrometer3 years (3 months on bulb)
Ohaus Adventurer™ Pro (110 g)2 years
Ohaus Adventurer™ Pro (300 g)1 year
OHAUS Scout® USB Cable1 year
Optical DO Probe Replacement Cap2-year limited warranty
Optical DO Storage BottleNone
Optical DO Storage Bottle CapNone
pH Buffer CapsulesThis is a consumable and no warranty is included.
pH Buffer Capsules KitThis is a consumable and no warranty is included.
pH Storage SolutionThis is a consumable and no warranty is included.
pH Storage Solution Bottles (5)None
Plastic 2-Way ValveThis is a consumable and no warranty is included.
Plastic Cuvettes (UV-VIS)None
Plastic Cuvettes (Visible Range)None
Plastic SyringeThis is a consumable and no warranty is included.
Plastic TubingThis is a consumable and no warranty is included.
Plastic Tubing Clamps (Pack of 100)This is a consumable and no warranty is included.
Polar Transmitter Module2-year limited warranty
Potassium Ion-Selective Electrode5 years (1 year on module)
Potassium Replacement Module1 year
Primary Productivity KitNone
ProScope 5MP Microscope Camera1 year warranty
ProScope HR Digital Microscope Kits2 years for all Proscopes and accessories
ProScope Micro Mobile Microscopes2 years
ProScope Stand2 years
Quartz CuvetteNone
Quartz CuvettesNone
Replacement Battery for LabQuest® 2 and LabQuest Stream1 year
Replacement Go Wireless pH (Sensor Only)5 years (1 year on battery)
Replacement Go Wireless Temp (Sensor Only)5 years (1 year on battery)
Replacement Go Wireless® Link (Interface Only)5 years (1 year on battery)
Replacement Spectrum Tube Fiber Optic Holder2 years
Scout Pro USB Connection Kit1 year
SensorDAQ1 year
SparkFun RedBoard with Cable1 year limited warranty
SpectroVis Optical Fiber1 year
SpectroVis® Plus Spectrophotometer5 years (3 years on light source, no warranty on cuvettes)
Spectrum Tube (Air)100 hours or 2 years, whichever comes first
Spectrum Tube (Argon)100 hours or 2 years, whichever comes first
Spectrum Tube (Carbon Dioxide)100 hours or 2 years, whichever comes first
Spectrum Tube (Helium)100 hours or 2 years, whichever comes first
Spectrum Tube (Hydrogen)40 hours or 2 years, whichever comes first
Spectrum Tube (Neon)100 hours or 2 years, whichever comes first
Spectrum Tube (Nitrogen)100 hours or 2 years, whichever comes first
Spectrum Tube Carousel Power Supply2 years
Spectrum Tube Single Power Supply2 years
Standard High Ca ISE SolutionThis is a consumable and no warranty is included.
Standard High Cl ISE SolutionThis is a consumable and no warranty is included.
Standard High NH4 ISE SolutionThis is a consumable and no warranty is included.
Standard High NO3 ISE SolutionThis is a consumable and no warranty is included.
Standard High Potassium ISE SolutionThis is a consumable and no warranty is included.
Standard Low Ca ISE SolutionThis is a consumable and no warranty is included.
Standard Low Cl ISE SolutionThis is a consumable and no warranty is included.
Standard Low NH4 ISE SolutionThis is a consumable and no warranty is included.
Standard Low NO3 ISE SolutionThis is a consumable and no warranty is included.
Standard Low Potassium ISE SolutionThis is a consumable and no warranty is included.
Stopper StemThis is a consumable and no warranty is included.
Tape for Ethanol SensorThis is a consumable and no warranty is included.
THERMA NODE Module1 year limited warranty
Thermocouple NODE Module1 year limited warranty
TI Connectivity Kit USB1 year
TI-73 Explorer1 year
TI-83 Plus1 year
TI-84 Plus1 year
TI-84 Plus C Charging Station1 year
TI-84 Plus C Silver Edition1 year
TI-84 Plus CE1 year
TI-84 Plus CE Charging Station1 year
TI-84 Plus Silver Edition1 year
TI-Navigator Classroom Learning System1 year
TI-Nspire CX CAS Handheld1 year
TI-Nspire CX Docking Station1 year warranty from Texas Instruments
TI-Nspire CX Handheld1 year
TI-Nspire CX Navigator System1 year
TI-Nspire Lab Cradle1 year warranty from Texas Instruments
TI-Nspire Navigator System1 year
Turbidity AccessoriesThis is a consumable and no warranty is included.
Turbidity BottlesNone
Turbidity Sensor5 years (no warranty on cuvettes)
USB Digital Microscope2 year warranty
Vernier Arduino Interface Shield1 year limited warranty
Vernier Emissions Fiber1 year
Vernier Fluorescence/UV-VIS Spectrophotometer5 years (1 year on light source, no warranty on cuvettes)
Vernier Mini Gas Chromatograph2 years (syringe, column, and MEMS GC chip are excluded)
Vernier Mini GC Plus Gas Chromatograph2 years (syringe, column, and MEMS GC chip are excluded)
Vernier Optical DO Probe5 years (2 years for cap)
Vernier Radiation Monitor5 years (1 year on G-M tube)
Vernier Spectrometer3 years (3 months on bulb, no warranty on cuvettes)
Vernier Spectrophotometer Optical Fiber1 year
Vernier UV-VIS Spectrophotometer5 years (1 year on light source, no warranty on cuvettes)
VSP 280 nm LED Cartridge90 days
VSP 350 nm LED Cartridge90 days
VSP 375 nm LED Cartridge1 year
VSP 400 nm LED Cartridge1 year
VSP 450 nm LED Cartridge1 year
VSP 500 nm LED Cartridge1 year
VSP 525 nm LED Cartridge1 year
Water Quality BottlesNone
Watts Up Pro1 year
Wax Tape (300 feet)This is a consumable and no warranty is included.
WDSS Accessories1 year
WDSS Rechargeable Battery1 year
Wireless Dynamics Sensor System5 years (1 year on battery)
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