ProScope Troubleshooting and FAQs

For details about ProScope kits, accessories and pricing, see:
http://www.vernier.com/products/proscope/

Troubleshooting
- Primary Test: Make sure you are using the latest version of the both the ProScope HR drivers and the USB Shot software. Free updates are available at:
http://www.bodelin.com/proscopehr/software/

Using ProScope with a Computer and Logger Pro
TIL 1543: ProScope System Requirements
TIL 2355: How do I determine the type of ProScope I have?
TIL 1643: Logger Pro uses the built-in iSight camera and won't let me choose a DV or Proscope HR for video capture.
TIL 1551: Does your software support Intel-based Macintosh computers?
TIL 2107: Comparison of Logger Pro and Logger Lite
TIL 1453: Why doesn't video capture work on my Mac?
TIL 1655: Logger Pro 3.5 plays back videos poorly on my Mac.
TIL 1531: How do I use the ProScope with specimens on a glass slide?

Bodelin's ProScope HR software
http://www.bodelin.com/proscope/software
TIL 1899: ProScope software will not see the original ProScope.

Using ProScope with another scope
TIL 2503: I can not connect my ProScope to a dissection scope. What is wrong with my Tube Adapter?
TIL 1687: My field is too bright when trying to view a slide with a ProScope connected to a microscope. All I see is a white image.
TIL 1692: Is there a way to get the ProScope to focus when used with a microscope?

ProScope lenses, packages and accessories
See web site for details and pricing:
http://www.vernier.com/products/proscope/
TIL 1595: Do you carry the 400x lens for ProScope?

Product Specifications
ProScope HR
Image sensor: 1/4″ inch high resolution 1.3 megapixel sensor
Connection type: USB
Image capture resolutions:
     -320×240 pixels
     -640×480 pixels
     -1280×1024 pixels
Video capture resolutions:
     -320×240 pixels @ 30 fps
     -640×480 pixels @ 15 fps
     -1280×1024 pixels @ 3.75 fps

ProScope HR2
Image sensor: 1/3″ inch high resolution 2.0 megapixel sensor
Connection type: USB
Image capture resolutions:
     -320×240 pixels
     -640×480 pixels
     -1280×1024 pixels
     -1600×1200 pixels
Video capture resolutions:
     -320×240 pixels @ 30 fps
     -640×480 pixels @ 15 fps
     -1280×1024 pixels @ 3.75 fps
     -1600×1200 pixels @ 2.5 fps