Vernier Tech Info Library TIL #1872

Question

LabQuest gets stuck on the "System is rebooting" screen when trying to reboot.

Answer

In rare circumstances, when you try to reboot from the Control Panel, the LabQuest can get hung up on the rebooting dialog. Normally a hard reset (using the reset button) will bring it back. If not contact Vernier for a replacement LabQuest. For detail on how to do a hard reset, see:
TIL 1777: How do I reboot a LabQuest?

Any unit that has this problem should be marked in some way (such as sticky note on the back of the unit). It is possible that there is a software problem with the unit that causes it to get stuck in reboot. If the unit continues to have problems, contact Vernier for a replacement LabQuest.

For a complete description of this problem, see:
TIL 1886: LabQuest App freezes and the power button does not shut off the LabQuest.

Created by: jhopkins on September 05 2008
Last updated by: jhopkins on December 02 2008