Tech Info Library

Why does the SD card icon still show in File menu after the card was removed?

About this FAQ

  • Created Sep 26, 2008
  • Updated Sep 28, 2008
  • Article #1897

Search FAQs

Support by Product

Original LabQuest
This information pertains to the original LabQuest.
If you have LabQuest 2, see LabQuest 2 FAQs and Troubleshooting

If you remove an SD card from the LabQuest when LabQuest is asleep, LabQuest will still think that the SD card is there when it wakes back up. You can clear the "phantom" SD card by inserting and immediately removing the SD card after canceling the File dialog.

Need more assistance?

Fill out our online support form or call us toll-free at 1-888-VERNIER.

Get free experiments, innovative lab ideas, product announcements, software updates, workshop schedule, and grant resources. Join our mailing list »
© 2014 Vernier Software & Technology, LLC. All rights reserved.
Prices shown are valid only for United States. Change Location »