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My LabQuest froze after receiving a low battery warning and connecting to AC power.

About this FAQ

  • Created Jan 26, 2009
    by Verle Walters
  • Updated Nov 20, 2009
    by Jake Hopkins
  • Article #1946

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There have been reports of LabQuest units freezing when the units are in a low battery condition and then connected to AC power. Symptoms of the freeze are:

* Screen is on but not responsive to taps (may show battery warning message)
* Blue power light is on but power button will not work.
* Hard keys are not responsive.

The fix is to do a hard reset. See TIL 1777: How do I reboot or reset a LabQuest?

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