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Updating LabQuest to version 1.5 via an SD Card fails.

About this FAQ

  • Created Mar 24, 2011
  • Updated Jun 10, 2011
  • Article #2371

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Original LabQuest
This information pertains to the original LabQuest.
If you have LabQuest 2, see LabQuest 2 FAQs and Troubleshooting

This is a known issue when updating to LabQuest version 1.5. This issue has been fixed in versions 1.5.1 and newer. Download the most recent version for free at
http://www.vernier.com/downloads/

If you've already started the update with an SD card, it will update some parts of the LabQuest, then get stuck in a reboot cycle. The solution is to use a USB drive, copy the SD card over to the USB drive with the same files/folder locations as were on the SD card. The LabQuest will recover automatically on the next reboot.

TIL 2370: My LabQuest keeps rebooting or is stuck on the LabQuest logo screen.

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