Symptom: When you open the Network Configuration dialog, if you get a dialog that just says “Network Configuration” at the top and is otherwise blank.

Troubleshooting steps:
1) Reboot. Tap Home, choose System, choose Reboot.
2) Install (or reinstall) the latest LabQuest 2 update:
https://www.vernier.com/support/updates/labquest/labq2/

If you still have problems:
Contact Vernier technical support at support@vernier.com and setup a return merchandise authorization.