In the LabQuest network configuration dialog I don't see the checkbox to enable the WiFi radio.
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Symptom: When you open the Network Configuration dialog, if you get a dialog that just says "Network Configuration" at the top and is otherwise blank.
Troubleshooting steps:
1) Reboot. Tap Home, choose System, choose Reboot.
2) Install (or reinstall) the latest LabQuest 2 update:
http://www.vernier.com/support/updates/labquest/labq2/
If you still have problems:
Contact Vernier technical support at support@vernier.com and setup a return merchandise authorization.
Need more assistance?
Fill out our online support form or call us toll-free at 1-888-VERNIER.