My LabQuest 2 device is stuck in a loop and will not boot.

If your device does not boot LabQuest App, but instead repeatedly goes blank and then displays the square LabQuest logo, try these steps:

1. Remove the battery and disconnect from AC power.
2. Reconnect AC power (but not the battery).
3. If the unit boots, install the battery.

If the unit is still stuck in a loop, contact Vernier Technical Support for further assistance.

See also:
TIL 2929: When I try to turn on my LabQuest 2 device, it turns back off.
TIL 2694: LabQuest 2 FAQs and Troubleshooting