Tech Info Library
The Vernier Tech Info Library contains support documentation for our products, including troubleshooting tips, detailed product specifications, and answers to frequently asked questions from our customers.
60 Tech Info Library Articles for matching "mem"
Why do I get multiple points when I pass an object through a homemade photogate when using a homemade photogate adapter (HMP-BTD)?
Why am I getting a memory error when I transfer the DataMate application to my new TI-83 Plus calculator?
After using Video Capture you get the error message "QuickTime Error: -2014 File ..\GUIQuickTimeMovie.cpp Method: GUIQuickTimeMovie::Message Line 345"
How many times can you use a DO membrane cap?
How do I free up memory on a calculator to collect more CBL data when using the PHYSICS program?
Why does Mindstorms give me a memory error message?
How can I tell when the MEMS chip in my Mini GC needs to be replaced?
Can I load DataMate, Physics and Chembio on my calculator together?
Where can I find BTA and BTD connectors and sockets?
My USB drive is not recognized by LabQuest. What can I do?
Why do I get an ARCHIVED error when running a Vernier application on my TI-83 Plus?
How many data points can I collect with a calculator and DataMate?
General tips for using Ion Selective Electrodes (ISE).
What is the maximum number of points I can collect/what is the maximum number of sensors or interfaces I can use?
Tips and tricks for using the Dissolved Oxygen Probe
How do I store the calibration for my sensor using Logger Pro?
Why does my sensor read different on screen than on the NXT?
How do I update my LabPro/CBL2?
Dissolved Oxygen Sensor Troubleshooting and FAQs
How do I save a custom calibration to my pH sensor?
What are the error messages you can get when updating a LabQuest?
Storing data and experiments with Datamate
LabQuest 2.1 Release Notes
ProScope System Requirements
LabQuest 2.2 Release Notes
LabQuest freezes after many drops with drop counter
WDSS Troubleshooting and FAQs
I get an error when trying to install Graphical Analysis or Logger Pro on Windows. How can I fix this?
When setting up probes with the CHEMBIO, PHYSICS, or DataMate calculator program, I get an Undefined Error. What is the problem?
Can I use older sensors with LabQuest 2 or other new interfaces?
Why is my calibration different when using sensors for remote collection?
Can I use Vernier sensors with PASCO interfaces (or vice versa)?
DataMate crashes during data collection after running the PHDERIVS program on my TI-89 or TI-92 plus graphing calculator.
DO calibration: Is the temperature on the chart the air temperature or the water temperature?
Are LabPro and Logger Pro compatible with Windows 3.1?
WDSS flashes red continuously.
Can I connect my Vernier sensor directly to iPad or another mobile device?
The pH electrode I have been using no longer seems to work or is slow to respond. Is there anything I can do to fix it?
Can I use my third-party ISE with my Vernier equipment?
I see a QuickTime error when I attempt to insert a movie in Logger Pro, but the file plays properly in QuickTime itself.
Can I use Data Sharing when the source is on a different subnet?
Can I use the original LabQuest with the Connected Science System?
Is there a way to force my bluetooth radio to load the Microsoft driver?
What version of Windows am I running? Is it 32 bit or 64 bit?
How do I delete the data files that my students save to the LabQuest?
How do I get my own labs on my LabQuest?
Does SensorDAQ work on a Mac or Linux?
LabQuest with lots of data won't connect to a computer.
What are the system requirements for Logger Pro and Logger Lite?
My TI-83 Plus Silver Edition calculator won‘t power up.
Why am I getting Motion Detector readings that are noisy or max out at a certain distance?
Can MPLI and an MPLI board be used on a new computer?
Will LabQuest work with the Wireless Dynamics Sensor System?
Can I inject a gas into the Mini GC?
Tris-Compatible Flat pH Sensor Troubleshooting and FAQs
Why doesn‘t my TI-82 identify my Auto-ID sensor in the DataMate program?
The Power Amplifier doesn't respond to LabPro input.
I get a link error when starting Datamate on a TI-83 Plus (SE).
Does my netbook work with Vernier software?
I have one sensor that does not auto-ID, but others do.
Connected Science System Support
See step-by-step tutorials, guides, videos, and troubleshooting tips for the Connected Science System.Connected Science System Support »
LabQuest Support
General Questions
Logger Pro Support
General Questions
Installation
Warranty and Repair
Warranty and returns information can be found in ordering help.
Ordering and Shipping FAQs
Ordering and shipping information can be found in ordering help.
Training
Vernier offers nationwide workshops, online training, and personalized training. See all training options.
Contact Us
If you were unable to find an answer to your problem or question, contact us toll-free at 1-888-VERNIER during business hours, fill out our support form, or email us at support@vernier.com.