Tech Info Library

The Vernier Tech Info Library contains support documentation for our products, including troubleshooting tips, detailed product specifications, and answers to frequently asked questions from our customers.

334 Tech Info Library Articles for matching "ps"

  1. What datum is used by Vernier GPS and LabQuest 2 GPS?

  2. My Vernier GPS or LabQuest 2 GPS shows a lot of scatter when it is at rest.

  3. Why won't my GPS data export to Google Maps?

  4. Vernier GPS Troubleshooting and FAQs

  5. What type of plastic is the Gas Pressure Sensor 2-way valve?

  6. Gas Pressure Sensor Troubleshooting and FAQs

  7. Will other gas pressure sensors work with a blood pressure cuff to give blood pressure data?

  8. My Vernier GPS is detected by Logger Pro, but never finds any satellites.

  9. Why won't all of my data export to Google Maps?

  10. Can I Order Pressure Sensor Accessories Separately?

  11. My Vernier GPS generates a dialog box about a network device when connected to Mac OS X 10.6.

  12. Why does my rubber stopper pop out of the flask too soon?

  13. How do I map data collected on a LabQuest or LabQuest 2?

  14. ProScope System Requirements

  15. My LabQuest 2 GPS does not find satellites.

  16. Where do I get replacement lamps for the Vernier Circuit Board (VCB)?

  17. Can the PSL (Team Labs) Rotary Motion Probe be used with my Vernier equipment?

  18. My IPS AC Adapter does not power my LabPro, WDSS, or Stir Station.

  19. When setting up LabQuest 2 for Gmail/Google Apps, I get an error.

  20. My Vernier GPS isn't recognized by the software.

  21. Get message "The ordinal 18 could not be located in the dynamic link library VGPS_SDK.dll" after opening Logger Pro.

  22. Why is my time lapse video capture on Windows black and seems to have no frames?

  23. Why does my Garmin GPS screen lock up when I connect it to a computer?

  24. Why does my PSL/Team Labs Rotary Motion sensor not read correctly when using Logger Pro?

  25. Blood Pressure Sensor Troubleshooting and FAQs

  26. Why do I see #### String Not Found in Data Pro?

  27. What is the internal volume of the Gas Pressure Sensor?

  28. Where can I find low-friction glass syringes for combined gas law experiments done with our Gas Pressure Sensor?

  29. How do I use the ProScope with specimens on a glass slide?

  30. What experiments can I do with the Vernier Rotational Motion Accessory Kit?

  31. General tips for using Ion Selective Electrodes (ISE).

  32. Can I preview Vernier apps for iOS?

  33. Tips and tricks for using the Dissolved Oxygen Probe

  34. LabQuest freezes after many drops with drop counter

  35. General Troubleshooting Tips for Vernier Products

  36. My Mini GC or Mini GC Plus suddenly drops its connection.

  37. Your apps are great. How can I help spread the word?

  38. I bought your pH buffer capsule kit (order code: PHB). Can I make storage solution for my pH Sensors with this kit?

  39. My LabQuest keeps rebooting or is stuck on the LabQuest logo screen.

  40. Why does the 10 V voltage probe not read zero when the clips are disconnected?

  41. Logger Pro clips videos or shows offset points when not using full screen

  42. Can I purchase Vernier apps for iOS with an educational discount?

  43. Can I get replacement or larger elastic straps for the Exercise Heart Rate Monitor?

  44. My Vernier Dynamics Cart jumps off the track when after colliding with the magnetic end stop.

  45. Tips for using the CO2-O2 Tee

  46. Can I transfer a license of one of your iOS apps from one device to another?

  47. Hand Dynamometer rubber grips came off.

  48. When I plug the radiation monitor into LabPro it stops working. (especially if you have been using DCU).

  49. How are magnets installed in Vernier Dynamics Carts and Adjustable End Stops?

  50. I see the cuff pressure, but LabQuest does not report systolic and diastolic values.

  51. After using Video Capture you get the error message "QuickTime Error: -2014 File ..\GUIQuickTimeMovie.cpp Method: GUIQuickTimeMovie::Message Line 345"

  52. Printing problems with Logger Pro 2.x for Windows

  53. What versions of Logger Pro Window-Eyes and/or JAWS are compatible?

  54. What is the calibration information for the Gas Pressure Sensor?

  55. Logger Pro does not report Blood Pressure values or BP readings are not realistic.

  56. What do I need to do to prepare for outdoor data collection?

  57. My Gas Pressure Sensor readings are not what I expect them to be.

  58. Do you know of a good case for carrying LabQuests, LabPros, calculators, and/or sensors?

  59. How can I measure currents outside the range of the Vernier Current Probe?

  60. How can data from multiple Garmin tracks be plotted on one Google Map?

  61. How do I import data into ArcGIS Explorer?

  62. What are the software requirements for the physiology sensors?

  63. How do I use videos from Flip Camcorders on a Mac?

  64. My power supply no longer works.

  65. My sensor Auto IDs incorrectly when used with a Go! Link.

  66. When is external power needed for LabQuest Mini?

  67. Why do I get an ARCHIVED error when running a Vernier application on my TI-83 Plus?

  68. How can I post Logger Pro data to a web site?

  69. Does Vernier sell the ProScope Mobile?

  70. Do you have a power supply for electrolysis?

  71. Can you make a ROT-ADP adapter for me?

  72. How do I collect good videos for Logger Pro?

  73. Is there a list of chemicals that should not be used with the Gas Pressure sensor?

  74. What experiments can I do with the Optics Expansion Kit and the Color Mixer Kit?

  75. My Gas Pressure Sensor leaks.

  76. Can I use the Pasco Visual Accelerometer with Vernier interfaces?

  77. How do I measure currents larger than 0.6 amperes?

  78. Can I adjust the frame rate used in video analysis in Logger Pro?

  79. How much current is drawn by a LabQuest charging station?

  80. What calculated columns can be correctly loaded from LabQuest to Logger Pro?

  81. I am using the Respiration Monitor Belt with Logger Pro. Why does the program always report the respiration rate as zero?

  82. LabPro Troubleshooting and FAQs

  83. ProScope Troubleshooting and FAQs

  84. How to get reasonable values for "g" from videos created with a Logitech web camera.

  85. How do I update my LabPro/CBL2?

  86. Drop Counter Troubleshooting and FAQs

  87. How does the original LabQuest compare to LabQuest 2?

  88. LabQuest 2 Data Sharing: When I connect to a source, the graph and table display the correct variables, but no data appears.

  89. Are there some readily-available substances I can use to measure fluorescence with a SpectroVis Plus?

  90. Hand-Grip Heart Rate Monitor Troubleshooting and FAQs

  91. Logger Pro Troubleshooting and FAQs

  92. How do I set up LabQuest 2 for Data Sharing?

  93. Which Vernier and Texas Instruments products are compatible with TI-Nspire products?

  94. Logger Pro 3.7 crashes when I update my LabPro OS.

  95. Why am I getting Motion Detector readings that are noisy or max out at a certain distance?

  96. How do you take apart a Vernier Dynamics Cart?

  97. Constant Current System Troubleshooting and FAQs

  98. What is the best way to clean the glass bulb of the pH electrode?

  99. Where do I get pH Storage Solution? (Buffer Storage Solution)

  100. My Vernier Projectile Launcher does not fire.

  101. Optimizing LabQuest battery life

  102. Colorimeter Troubleshooting and FAQs

  103. How do I remove or replace a LabQuest battery?

  104. My forearm / foreleg is too big for the 14-inch strap that comes with the Goniometer? How can I attach the flexible arm to my limb?

  105. Why is my calibration different when using sensors for remote collection?

  106. Logger Pro sees my WDSS by name, but then fails to collect data

  107. Can I use the PASCO Free Fall Adapter with the ULI, LabPro, or LabQuest?

  108. Why does my data table have holes (empty cells) in it?

  109. How can I use Vernier products to study muscle activity?

  110. My TI-83 Plus Silver Edition calculator won‘t power up.

  111. LabQuest 2 Battery Troubleshooting and FAQs

  112. How do you perform a basic launch with the Projectile Launcher?

  113. Projectile Launcher Troubleshooting and FAQs

  114. Logger Pro crashes after opening a qmbl file from LabQuest.

  115. LabQuest Emulator Troubleshooting and FAQs

  116. How do I project the LabQuest screen?

  117. How do I install password-protected software from the Vernier web site?

  118. Mac OS X: The Logger Pro or Logger Lite window is missing, but the menu bar is visible.

  119. Dynamics carts purchased in fall 2009 have high friction.

  120. How do I set a system restore point in Windows?

  121. What are good practices for creating Logger Pro files for distribution?

  122. How do I create an account on your web site?

  123. How do I use the function generator and analog output feature of LabPro?

  124. LabQuest 2.2 Release Notes

  125. Where can I buy the light source for the recommended photosynthesis setup?

  126. Logger Pro FAQs for video-related features

  127. How do I use a screen reader like Window Eyes or JAWS with Logger Pro?

  128. How can I display both Absorbance and % Transmittance, from Spectrometer measurements, in Logger Pro 3?

  129. Do any of your sensors contain latex?

  130. How should I prepare my Logger Pro installation before creating a disk image?

  131. Do you have a drop counter?

  132. Centripetal Force Apparatus Troubleshooting and FAQs

  133. Graphical Analysis Troubleshooting and FAQs

  134. How do I use Vernier Video Physics to analyze video recorded on a different device?

  135. How do you use the Accessibility Menu items of Logger Pro?

  136. Mac OS 10.6 (Snow Leopard): Why do files of type .ga3 open in Logger Pro or files of type .cmbl open in Graphical Analysis?

  137. LabQuest 2 screen is unresponsive or acts like I am tapping on the wrong spot.

  138. Do you have any experiments written for the LabQuest and the older model Colorimeter?

  139. Can I open data files, such as Logger Pro or LabQuest files, in Graphical Analysis for iPad?

  140. How do I save a LabQuest experiment file to a USB flash drive or SD card?

  141. Can Logger pro synchronize video with data that was imported from a third party data logger?

  142. What should I purchase for doing Amusement Park Physics?

  143. How many data points can I collect with a calculator and DataMate?

  144. How can I manually set up a nonauto-ID sensor in DataMate?

  145. Can I use Vernier sensors with PASCO interfaces (or vice versa)?

  146. Is there a way to connect Vernier sensors to Pachube?

  147. High Current Sensor Troubleshooting and FAQs

  148. Storing data and experiments with Datamate

  149. How can I use a Vernier Photogate to measure g?

  150. When I try to turn on my LabQuest 2 device, it turns back off.

  151. Are LabPro and Logger Pro compatible with Windows 3.1?

  152. What Vernier products are available for biochemistry?

  153. My LabQuest unit got very wet, and now it won't turn on. What can I do?

  154. When installing Data Pro on a Mac running OS 10.x, I get - Error Creating File: 1008: 5, -5000. Access Denied Error.

  155. Comparison of the Vernier Data Share web app and Graphical Analysis for iPad

  156. Vernier Web Site Accounts Troubleshooting and FAQs

  157. Vernier Circuit Board Troubleshooting and FAQs

  158. How do I use LabQuest 2 with Graphical Analysis for iPad?

  159. What do the LED lights on the LabQuest Charging Station signify?

  160. How do I get a good increase in O2 levels when doing the Photosynthesis Lab (Leaves in a bottle, Biology with Vernier experiment 7).

  161. LabQuest Viewer Troubleshooting and FAQs

  162. Can I use my Rotary Motion sensors with TI calculators?

  163. Can I use my Radiation Montior with TI calculators?

  164. Logger Lite Troubleshooting and FAQs

  165. How do I connect my ULI to a Windows computer that does not have a serial port?

  166. Is there a way to force my bluetooth radio to load the Microsoft driver?

  167. Why does Logger Pro 3 (or Logger Lite) crash right after it opens?

  168. Flow Rate Sensor Troubleshooting and FAQs

  169. Trying to run an MS-DOS program from Windows 95 or Windows 98.

  170. What is the best way to attach the Goniometer to a subject?

  171. How do I convert a Windows Media Format (.wmv) file for use in Logger Pro 3?

  172. Barometer Troubleshooting and FAQs

  173. Digital Radiation Monitor Troubleshooting and FAQs

  174. How do I determine the type of ProScope I have?

  175. Dissolved Oxygen Sensor Troubleshooting and FAQs

  176. Graphical Analysis for iPad: How do I import a data file created in Logger Pro?

  177. How can I share my Vernier Video Physics project on YouTube?

  178. How can I get more Vernier lab instructions on my LabQuest?

  179. How do I attach the Motion Detector bracket to the Vernier Dynamics System track?

  180. Is your software compatible with Mac OS X 10.8 Mountain Lion?

  181. How do I save a custom calibration to my pH sensor?

  182. WDSS flashes red continuously.

  183. I can't add points to a movie with frame rate override.

  184. Do you have silent installers for software other than Logger Pro?

  185. Why are my voltage readings inaccurate when I measure half cells or batteries?

  186. (Vernier Data Share) I downloaded the data to my Chromebook, but I get an error: This file type is not supported.

  187. Are the LabQuest 2 device drivers installed correctly?

  188. Ethanol Sensor Troubleshooting and FAQ

  189. I see a QuickTime error when I attempt to insert a movie in Logger Pro, but the file plays properly in QuickTime itself.

  190. Goniometer Troubleshooting and FAQs

  191. How do I get my LabQuest 2 Periodic_Table_Data file to update?

  192. How do I change the color of the points plotted in video analysis in Logger Pro?

  193. What do I need to purchase to do AP physics?

  194. My TI calculator will not turn on, what can I do?

  195. Will you help my child complete a science fair project?

  196. Is there a good way to attach the EKG sensor to the stationary arm of the Goniometer so the sensor box is out of the way during experiments?

  197. Can I inject water into the Mini GC or the Mini GC Plus?

  198. Are Vernier sensor compatible with the Ward's DataHub?

  199. Can I make a template for data collection on LabQuest?

  200. LabQuest 2.1 Release Notes

  201. Do you have a mercury or sodium discharge tube?

  202. LabQuest: I do not see my network SSID in the Network Configuration list.

  203. Logger Pro Update for Mac fails with a message about not being able to find an older version.

  204. How do I set the clock and time zone on LabQuest 2?

  205. My LabQuest 2 device is stuck in a loop and will not boot.

  206. In the LabQuest network configuration dialog I don't see the checkbox to enable the WiFi radio.

  207. Can I use Data Sharing when the source is on a different subnet?

  208. Are there options to protect my LabQuest from getting wet?

  209. Mac: How to recover from a bad datashare installation path

  210. What is the maximum number of points I can collect/what is the maximum number of sensors or interfaces I can use?

  211. A mass fell into my Motion Detector and dented the screen. Can the gold mesh screen be repaired?

  212. Does LabQuest print to the HP LaserJet P1606dn?

  213. My LabQuest is stuck on a plain screen displaying "Vernier" text.

  214. When I perform video analysis on a movie with a VERY high frame rate, the points do not sync with the movie during playback.

  215. When I attempt to download a cmbl file from a website all I see is a bunch of code.

  216. How do I access Logger Pro 3 installers and passwords from my account on the Vernier web site?

  217. Can I connect my Vernier sensor directly to iPad or another mobile device?

  218. How do you level the Projectile Launcher?

  219. LabQuest 2 FAQs and Troubleshooting

  220. How do I install a driver for LabQuest Viewer software to enable communication with LabQuest 2 via USB?

  221. How do I calibrate a COL-DIN Colorimeter using a stand alone LabQuest 2?

  222. My brand new LabQuest 2 battery doesn't work.

  223. How do I transfer LabQuest data to Google Sheets?

  224. My Windows XP computer fails to install a driver when using LabQuest Viewer software with a LabQuest 2 via USB connection.

  225. What happens when data collection is started remotely on LabQuest 2 using a Data Sharing app?

  226. Connected Science System FAQ and Troubleshooting

  227. Data collected with LabQuest Mini are very noisy, or triggering fails.

  228. Power Amplifier Troubleshooting and FAQs

  229. When I perform a HotSync, my data does not appear in Logger Pro.

  230. Why am I having trouble with HotSync on a Palm handheld?

  231. How do you use an Instrumentation Amplifier with a TI Graphing Calculator?

  232. Can you calibrate a Stainless Steel Temperature Probe?

  233. Relative Humidity Sensor Troubleshooting and FAQs

  234. Why does Windows keep reinstalling the LabPro USB drivers for student accounts?

  235. Logger Lite does not find my LabPro.

  236. What do I do if the automatic LabPro OS update in Logger Pro 3 fails?

  237. The Light Sensor reading fluctuates, but the light appears steady.

  238. How do I make an Auto-ID Resistance Probe

  239. Why won't my new Colorimeter calibrate correctly in Logger Pro 2.x?

  240. Can I Collect Percent Transmittance Data in Data Pro (on a Palm handheld)

  241. EKG Sensor Troubleshooting and FAQs

  242. Light Sensor Troubleshooting and FAQs

  243. How effective is the spirometer filter and should I sterilize?

  244. Why can't I import data from my TI-84 or TI-89?

  245. WDSS Troubleshooting and FAQs

  246. Mac: When I update Logger Pro, the Logger Pro 3 folder in Applications does not contain the application itself.

  247. What should I do if I have a piece of hardware that needs to be repaired?

  248. What is the timing precision of photogate measurements in LabPro or LabQuest?

  249. How can I improve my results with the Drop Counter?

  250. Respiration Monitor Belt Troubleshooting and FAQs

  251. Voltage Probe Troubleshooting and FAQs

  252. Charge Sensor Troubleshooting and FAQs

  253. What sensors work with EasyLink and EasyData?

  254. How can I improve the readings I get with the Exercise Heart Rate Monitor?

  255. I get a link error when starting Datamate on a TI-83 Plus (SE).

  256. Can LabPro handle 220 V with the appropriate adapter?

  257. Why am I getting interference when I put two sensors in the same solution?

  258. What is the best procedure to get a clean sine wave when using a tuning fork with the microphone?

  259. How do I prevent my LabPro interfaces from being stolen?

  260. The pH electrode I have been using no longer seems to work or is slow to respond. Is there anything I can do to fix it?

  261. Can I use your equipment for a bridge-building contest?

  262. What is a heat pulser and what do I need to use one? If I have an old Heat Pulser can it be modified to work with LabPro?

  263. Could I use one of your interfaces to connect the output of my third-party GC to your software?

  264. Can I use 2 motion detectors with my Vernier Interface?

  265. Can I load DataMate, Physics and Chembio on my calculator together?

  266. I am using your Heart Rate Monitor with the earclip. What can I do to improve the results I am getting with this sensor?

  267. Can you create new match files for Logger Pro?

  268. Logger Pro does not connect to the interface and reads "No Device Connected" in the toolbar.

  269. Where can you purchase the ProTek Model 303 power supply mentioned in Physics with Computers/Calculators?

  270. The readings from my Current and/or Voltage Probe are erratic, but if I measure the voltage with a multimeter instead, I get a solid reading. What is wrong with my sensor?

  271. Can the turbidity cuvettes be autoclaved?

  272. How do I connect my ULI or Serial Box Interface to a Macintosh that does not have a serial port?

  273. Do any of your sensors require special storage?

  274. Will Logger Pro or Logger Lite work in a thin client environment?

  275. Why doesn‘t my TI-82 identify my Auto-ID sensor in the DataMate program?

  276. I can't import data from my TI-84 or TI-89 via the mini USB cable on Windows 8.

  277. What is the best way to arrange the Dual Range Force Sensor and PASCO masses on the same dynamics cart?

  278. How do you display the degree symbol and other special characters in Graphical Analysis or Logger Pro?

  279. My Colorimeter is not working properly. What should I do?

  280. Why am I getting a memory error when I transfer the DataMate application to my new TI-83 Plus calculator?

  281. How do I set up photogates for data collection?

  282. Are there new Vernier Lab Books for LabQuest?

  283. What are the system requirements for Go!Tweet?

  284. Will Vernier Friction Pads work with Pasco carts?

  285. Original LabQuest Battery Troubleshooting and FAQs

  286. How do I set up LabPro and Logger Pro for remote data collection?

  287. Comparison of Logger Pro and Logger Lite

  288. How can I play Xvid codecs in QuickTime for Windows (from Flip cameras)

  289. How do I improve the results from a Motion Detector with an air track?

  290. Why is the Logger Pro installer asking me for a password?

  291. Go!Temp Troubleshooting and FAQs

  292. How do I use the DO Probe for AP Bio Lab #12 when my sensor won't fit into the BOD bottle supplied with the Carolina and Ward's kits?

  293. Does Vernier still support the original CBL?

  294. What size needle does the Mini GC require?

  295. Logger Lite does not detect any sensors.

  296. Can I play and analyze video files from DVDs, YouTube, or other web sites in Logger Pro?

  297. I have one sensor that does not auto-ID, but others do.

  298. How do I set the time, date, and timezone in LabQuest?

  299. Melt Station Troubleshooting and FAQs

  300. Can I use Vernier Video Physics with my Dropbox account?

  301. What do I do about mold growth in my bottle of pH electrode storage solution?

  302. How can I compare two emission spectra graphs in LoggerPro?

  303. LabQuest: How can I manually set up a sensor that does not auto-ID?

  304. What are the software requirements for the Projectile Launcher?

  305. The white light LED in the Optics Expansion Kit varies in brightness with time.

  306. Where does Logger Pro store experiment files?

  307. Where does Logger Pro install its sample video files on Windows?

  308. I am getting a "Battery Fault!!! Replace Battery" message on LabQuest.

  309. LabQuest Updater Fails with the message, "The USB THUMB DRIVE is not configured correctly."

  310. Does the AIPTEK HD camera work with with Logger Pro?

  311. How do I set up the Pasco ME-9207 Free Fall Adapter to work with LabQuest?

  312. How do I reboot or reset a LabQuest?

  313. My USB drive is not recognized by LabQuest. What can I do?

  314. LabQuest won't connect to Logger Pro.

  315. How can I check the TI-Nspire software version on my handheld?

  316. What data-collection and analysis software do I use on the TI-Nspire products?

  317. What Vernier products do I need to order to implement a Real Time Physics program at my college?

  318. Which printers are supported in LabQuest?

  319. The LED on my Go! device or LabQuest Mini is not green. What does that mean?

  320. Is there a way to get the ProScope to focus when used with a microscope?

  321. Does the Vernier Rotational Motion Accessory Kit (AK-RMV) work with the older Rotary Motion Sensors (RMS-BTD or RMS-ULI)?

  322. How do you use the current and voltage controls of the Extech Power supply?

  323. When attempting to install the Logger Lite 1.4.1 Debian package on a Dell Mini 9, I receive the error message: "Error: Wrong architecture 'i386'"

  324. Go!Temp used to work, but now is not recognized by computer.

  325. Logger Pro can not connect to LabPro

  326. My LabQuest froze after receiving a low battery warning and connecting to AC power.

  327. How do I enable Manual Configuration Mode in Logger Pro?

  328. Do Ocean Optics USB4000 (UV-VIS and VIS-NIR) Spectrometers Work with LabQuest?

  329. LabQuest does not respond and the screen and power light are black.

  330. Do you have a way to measure electricity use?

  331. Can I get analog output from a LabQuest?

  332. Why does Logger Pro show only "correlation" when linear is selected, but shows "RMSE" for all other fits?

  333. How do I change the batteries in the Cart Fan?

  334. How can I test if my computer will work in an online workshop?

Connected Science System Support

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LabQuest Support

Logger Pro Support

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Warranty and Repair

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Ordering and Shipping FAQs

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If you were unable to find an answer to your problem or question, contact us toll-free at 1-888-VERNIER during business hours, fill out our support form, or email us at support@vernier.com.

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