Vernier Software and Technology
Vernier Software & Technology

Update LabQuest® Firmware

Updating your LabQuest is a simple process of downloading the update to a USB drive or SD card, plugging the USB drive or SD card in LabQuest, and running the update on LabQuest.

This is a major update to your LabQuest and may take approximately 12 minutes to complete. During the update, if your LabQuest stops responding, wait a full 12 minutes (especially if the LabQuest has a white screen), then reset your LabQuest.

Steps to Update LabQuest Firmware

  1. Download and save the file LQv1.7.6-Update.zip on your computer. The zip file is about 72.2 MB.

  2. Extract the contents of the zip file to a USB drive or SD card. See zip extraction instructions in the FAQ.

  3. Turn on your LabQuest and connect it to AC Power. Connect the USB drive or SD card to your LabQuest. Identification of the USB drive or SD card can take several seconds.

  4. Open the LabQuest System Information by tapping the Home Icon, selecting Control Panel, and then System Information.

    Home > Control Panel > System Information

  5. Tap on the System Information Summary tab (version 1.2 or newer) or the Software tab (version 1.1 or older), scroll to the bottom of the screen, and select Update LabQuest.

    The Update LabQuest button looks like: Update LabQuest button

  6. Tap on the USB drive or SD card icon and highlight the folder LabQuest-v1.7.6.

    Select Update to open the folder.

    The USB drive icon looks like: USB drive icon

    The SD card icon looks like: SD Card icon

  7. Highlight the file LQ_1.7.6_2017-05-12_Update.lqu. Tap Update to start the update.

  8. When prompted to install the update, tap Yes. Follow the on-screen prompts to complete the update. The update may take about 12 minutes ending with a LabQuest Screen Calibration.

    Caution: Do not remove the USB drive or SD card during the update!

    Note that this is a major update to your LabQuest and may take approximately 12 minutes to complete. During the update, if your LabQuest stops responding, wait a full 12 minutes (especially if the LabQuest has a white screen), then reset your LabQuest.

  9. Once you have completed the LabQuest screen calibration, it is safe to remove the USB flash drive or SD card. When the LabQuest application has restarted, your LabQuest is ready to use.

Verify LabQuest 1.7.6 Update

You can verify that update was applied with these steps:

  1. Tap the Home Icon
  2. Select Control Panel
  3. Select System Information
  4. Verify the system information summary tab shows LabQuest 1.7.6
LabQuest System Information Screen for 1.7.6

LabQuest Update FAQ and Troubleshooting Tips

Go to LabQuest update installation and troubleshooting tips »

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