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Update LabQuest® 2 Software

Step 1 Download the update file

  1. Download the update file LQ2_2.8.3_Update.lqa.

  2. Save the update file to the root directory of a USB drive or Micro SD card.

    Notes
    • Do not put the update file into a folder on the USB drive or Micro SD card. It is important to copy the file directly to the “root” level of the USB drive, which is the top-most level in the file structure of the USB drive. In other words, do not put the file into a new folder, or into any existing folder.
    • The USB drive or Micro SD card needs to be formatted as FAT/FAT32.

Step 2 Apply the update

  1. Turn LabQuest 2 on.
  2. Connect the AC adapter or place LabQuest 2 in the LabQuest Charging Station.
  3. Connect the USB drive or insert the Micro SD card into LabQuest 2.
    Note: When using a LabQuest Charging Station and a Micro SD card, insert the Micro SD card before placing LabQuest 2 in the Charging Station.
  4. The update will start automatically and will take less than eight minutes to complete (less than four minutes when using a Micro SD card). The update is complete when the Screen Calibration tool appears.
    Do not remove the USB drive or Micro SD card until the update is complete.
  5. Repeat steps b-d for all of your LabQuest 2 units.
LabQuest 2 screen calibration screen
The Screen Calibration tool appears after the update is complete.

Step 3 Calibrate the screen and verify the update has been applied

  1. Calibrate the LabQuest screen by following the on-screen prompts.
  2. Wait for the LabQuest app to launch. Tap System on the Home screen, then tap System Information.
  3. Verify you are now running LabQuest App v2.8.3.
LabQuest 2 version 2.8.3

LabQuest 2 Update FAQ and Troubleshooting Tips

Go to LabQuest 2 update installation and troubleshooting tips »

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