In rare circumstances, when you try to reboot from the Control Panel, the LabQuest can get stuck on the rebooting dialog.
Normally a hard reset (using the reset button) will bring it back. For detail on how to do a hard reset, see:
TIL 1777: How do I reboot or reset a LabQuest?
If the unit continues to have problems, contact Vernier for a replacement LabQuest.
For a complete description of this problem, see:
TIL 1886: LabQuest App freezes and the power button does not shut off the LabQuest.
Fill out our online support form or call us toll-free at 1-888-837-6437.