Vernier Software and Technology
Vernier Software & Technology
Tech Info Library

Original LabQuest gets stuck on the "System is rebooting" screen when trying to reboot.

Original LabQuest
This information pertains to the original LabQuest.
If you have LabQuest 2, see LabQuest 2 FAQs

In rare circumstances, when you try to reboot from the Control Panel, the LabQuest can get stuck on the rebooting dialog.
4245-labq_stuck_booting.jpg

Normally a hard reset (using the reset button) will bring it back. For detail on how to do a hard reset, see:
     TIL 1777: How do I reboot or reset a LabQuest?

If the unit continues to have problems, contact Vernier for a replacement LabQuest.

For a complete description of this problem, see:
     TIL 1886: LabQuest App freezes and the power button does not shut off the LabQuest.

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