Vernier Software and Technology
Vernier Software & Technology
Tech Info Library

LabQuest: I do not see my network SSID in the Network Configuration list.

LabQuest 2
This information pertains to LabQuest 2.
If you have an original LabQuest, see Original LabQuest Troubleshooting and FAQs (Full List)

Sometimes you will not see the network name (SSID) you are looking for in the network list. This issue may be intermittent and sometimes that network will display and other times it will not.

This was an issue with LabQuest versions below 2.3.1. To resolve this issue, update LabQuest App to the latest version. A free update is available at:

TIL 3807: Will LabQuest 2 work on a 5 GHz-only network?

Note: Hidden networks will never display in the network list. You need to choose “Join Other Network…” for those networks, which also require you to enter the SSID and passphrase (both are case sensitive).

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