On April 11, 2017, Microsoft released a major update to Windows 10. Called the Creator’s Update, the build number is 15063.

This new version of Windows changes the way that applications can communicate with BLE (Bluetooth Low Energy) devices. Logger Pro is no longer compatible with Go Wireless Temp when running Windows 10 Creators Update or newer. We do not expect this functionality to be restored.

Use of Logger Pro with LabQuest Stream and the Wireless Dynamics Sensor System is unaffected, as these devices use classic Bluetooth wireless technology and not BLE.

To determine which version of Windows 10 is active

1. Use the Windows key + R keyboard shortcut to open the Run command.
2. Type winver in the box.
3. Click OK.

If you see Version 1703 or higher, along with OS Build 15063.xxx or higher, then the Windows 10 Creators Update is installed on your computer.

If you are running a version of Windows earlier than 1703, also see
I updated Logger Pro and no longer can connect to my Go Wireless Temp.