Vernier Software and Technology
Vernier Software & Technology

Tech Info Library

The Vernier Tech Info Library contains support documentation for our products, including troubleshooting tips, detailed product specifications, and answers to frequently asked questions from our customers.

152 Tech Info Library Articles for matching "dv"

  1. My school is moving to Chromebooks. Will the probeware I already own work with a Chromebook?

  2. What is the accuracy of a DVP-BTA voltage probe?

  3. Is it possible to use the Voltage Probe (VP-BTA) when doing an Ohm's Law experiment, or is the Differential Voltage Probe (DVP-BTA) or Go Direct Voltage Probe (GDX-VOLT) required?

  4. What is the difference between a Differential Voltage Probe (DVP-BTA) or Go Direct Voltage Probe (GDX-VOLT) and the simple Voltage Probe (VP-BTA)?

  5. Can I upgrade from a KidWind Basic Wind Turbine Kit to the advanced kit?

  6. Logger Pro uses the built-in iSight camera and won't let me choose a DV or Proscope HR for video capture.

  7. The movie for the Coulomb's Law experiment in Advanced Physics: Beyond Mechanics does not play.

  8. Differential Voltage Probe Troubleshooting and FAQs

  9. Can I play and analyze video files from DVDs, YouTube, or other web sites in Logger Pro?

  10. Why can't I use the Conductivity Probe for experiment 29 in Advanced Chemistry with Vernier?

  11. Do you have updated instructions for Advanced Chemistry with Vernier Experiment 21, Electroplating?

  12. What advantages does a Vernier sound level sensor have over a smartphone sound level app?

  13. Why don't the resonant frequencies of my braided string match those in the Teacher Information section of Experiment 3 in Advanced Physics with Vernier - Beyond Mechanics?

  14. Where do I find the supplemental files for Advanced Physics Beyond Mechanics?

  15. Why do objects in my video appear striped when I advance frame-by-frame?

  16. LabQuest Printer Configuration (advanced)

  17. Logger Pro won't launch or crashes or hangs when you attempt to start. (advanced)

  18. What Bonjour service strings does the LabQuest 2/Logger Pro use to advertise?

  19. The absorbance values for Lab 17 in Advanced Chemistry with Vernier are extremely high when I use a SpectroVis Plus. How can I fix this problem?

  20. Why can't I see angular and tangential velocity data using the Centripetal Force Apparatus with a photogate? (Advanced Physics experiment # 12A)

  21. What are the advantages of using LabQuest with a computer versus as a standalone device?

  22. When I connect the FLIR ONEā„¢ camera to my device, I get a pop-up message that advises that FLIR ONE would like to communicate with the FLIR ONE Systems FLIR ONE Camera.

  23. Which digital video camera should I purchase for video analysis?

  24. An experiment using the current sensor of the power amplifier (PAMP) gives unexpected results

  25. Which OHAUS balances can I use with Vernier technology?

  26. OHAUS Balance Troubleshooting

  27. What are the specs for the generator in the KidWind kit?

  28. Why do the Chembio and Physics calculator programs crash when run on my TI-89 or TI-92 Plus?

  29. What should I purchase for doing Amusement Park Physics?

  30. How do I measure voltages larger than 6 (or 10) volts?

  31. If a lab activity is written for a Vernier Energy Sensor and I don't have one, can I still do the lab?

  32. How does the LabPro Heart Rate algorithm work?

  33. The readings from my Current and/or Voltage Probe are erratic, but if I measure the voltage with a multimeter instead, I get a solid reading. What is wrong with my sensor?

  34. What is the overvoltage protection on the Differential Voltage Probe and Current Probe?

  35. How do I use a multimeter with a KidWind setup?

  36. My Current Probe auto-IDs as a different sensor on LabQuest.

  37. What do I need to purchase to do the prescribed practicals in IB Chemistry?

  38. What do I need to purchase to do the prescribed practicals in IB Physics?

  39. Where can I find old KidWind documents?

  40. Should I use a photogate or a Motion Detector?

  41. Do the Logitech web cameras work on a Mac?

  42. What do I need to purchase to do AP Physics 1 or 2?

  43. How does LabQuest 2 compare to the original LabQuest?

  44. What do I need to purchase to do AP Physics C?

  45. What is "Live" mode in mBlock 5? Why would I use it?

  46. What do I need to purchase to do IB Chemistry?

  47. Where can I purchase a multimeter to use with my KidWind kits?

  48. Can I use the Vernier Energy Sensor in place of other voltage or current sensors?

  49. Go Direct Respiration Belt Troubleshooting and FAQs

  50. Where can I purchase the substances used in the Mini GC Plus lab book?

  51. What do you have for STEM or engineering in elementary or middle school?

  52. Why are the force readings on my Structures and Materials Tester (VSMT) noisy?

  53. Which generator should I use to pump water?

  54. How does Vernier Investigations for AP Chemistry align with the new CED from the College Board?

  55. Can I use an OHAUS balance with a LabQuest?

  56. FAQs for IT professionals at schools

  57. Can I program my mBot via Bluetooth with mBlock 5 software?

  58. LabQuest 2.7 and 2.7.1 Release Notes

  59. How do I deter student access to various settings in LabQuest 2?

  60. How do I install the Jungo WinDriver for LabPro, LabQuest, and LabQuest Mini manually?

  61. Why does the CD copy that I burned on a PC system no longer work on my Mac?

  62. How can I measure currents outside the range of the Vernier Current Probe?

  63. Why does the 10 V voltage probe not read zero when the clips are disconnected?

  64. What is a heat pulser and what do I need to use one? If I have an old Heat Pulser can it be modified to work with LabPro?

  65. How to get reasonable values for "g" from videos created with a Logitech web camera.

  66. How do I connect my ULI or Serial Box Interface to a Macintosh that does not have a serial port?

  67. Current Probe Troubleshooting and FAQs

  68. Why does my LEGO solar tracker only move in one direction?

  69. My movie doesn't open in Logger Pro. What can I do?

  70. How do I perform weighted curve fits in Logger Pro?

  71. How do I use a specially prepared drive to recover a LabQuest 2 unit?

  72. Vernier Circuit Board 2 Troubleshooting and FAQs

  73. Low-g Accelerometer Troubleshooting and FAQs

  74. My Go Wireless Link thinks that the wrong sensor is connected.

  75. Can I perform a custom calibration of a Vernier spirometer?

  76. Vernier Circuit Board (original model) Troubleshooting and FAQs

  77. iOS: If I already own a copy of Video Physics can I download it to another device for free?

  78. How can I improve my results with the Drop Counter?

  79. WDSS Troubleshooting and FAQs

  80. What is the difference between a regular Dissolved Oxygen Probe and the Optical DO Probe? Which one should I buy?

  81. Rotary Motion Sensor Troubleshooting and FAQs

  82. 25-g Accelerometer Troubleshooting and FAQs

  83. 3-Axis Accelerometer Troubleshooting and FAQs

  84. Voltage Probe Troubleshooting and FAQs

  85. How do I reset the LabQuest 2 defaults when installing an update?

  86. Do you have Logger Pro for Chromebooks?

  87. Trying to run an MS-DOS program from Windows 95 or Windows 98.

  88. Why should I switch from an air track to a dynamics track?

  89. What is your privacy policy for Graphical Analysis and other Vernier applications?

  90. General tips for using Ion Selective Electrodes (ISE).

  91. What is the difference between Logger Lite and Graphical Analysis 4?

  92. Go Direct Spirometer Troubleshooting and FAQs

  93. Where are the experiment files for my book?

  94. How does a colorimeter compare to a spectrometer?

  95. How do I use the Davis WeatherLink Live?

  96. What equipment do I need to do the prescribed IB Biology practicals?

  97. My photogates don't work with the PHYSICS calculator program

  98. How does Logger Pro calculate velocity and acceleration from photogate data?

  99. How does the aspect ratio setting on a digital video camera affect video analysis in Logger Pro?

  100. What Vernier products do I need to order to implement a Real Time Physics program at my college?

  101. What do I need to purchase to do IB Physics?

  102. Why does Windows 7 take so long to install the Logger Pro/Lite driver for LabQuest 2, LabQuest Mini, Original LabQuest, and LabQuest Stream?

  103. Spectral Analysis 4 Troubleshooting and FAQs

  104. Dave's Eclipse Tips

  105. How do I keep the Statistics text box in Graphical Analysis 3.1 from being truncated on a printed copy?

  106. Go Direct Voltage Probe Troubleshooting and FAQs

  107. What is the difference between the KidWind SimpleGEN and the KidWind GENPack?

  108. How can I measure the power of my wind turbine?

  109. What is the input impedance of the Current and Voltage Probe System (CV-BTA or CV-DIN)?

  110. Why are there no gears on the LabQuest 2 Connections screen?

  111. Constant Current System Troubleshooting and FAQs

  112. What experiments can I do with the Vernier Rotational Motion Accessory Kit?

  113. Does Vernier have an inquiry-based biology lab book?

  114. Does Vernier Sell anything that would let me charge a phone or laptop from a KidWind Generator?

  115. How do I install a driver for LabQuest Viewer software to enable communication with LabQuest 2 via USB?

  116. When setting up LabQuest 2 for Gmail/Google Apps, I get an error 77.

  117. Is connector on the Power Amplifier connected to the black lead of a VP-BTA?

  118. What does the power button do on LabQuest 2?

  119. Do you have data-collection technology that works with Google Chromebooks?

  120. I can't add points to a movie with frame rate override.

  121. High Current Sensor Troubleshooting and FAQs

  122. 30-Volt Voltage Probe Troubleshooting and FAQs

  123. How do I use LabQuest to measure the frequency of sounds?

  124. Can the BlueView Transilluminator be used with fluorescent stains that excite in the visible light range?

  125. How can I test if my computer will work in an online workshop?

  126. How do I get good CO2 and O2 gas data during photosynthesis?

  127. What is the difference between the LabQuest Mini and the LabPro?

  128. Can I make substitutions to parts included with the Vernier Dynamics System package?

  129. How do I check the lamp output of my spectrometer?

  130. Vernier Website Accounts Troubleshooting and FAQs

  131. Can I use a SensorDAQ and a LabQuest at the same time in LabVIEW?

  132. Can you connect two SensorDAQs at the same time?

  133. LabQuest 2.2 Release Notes

  134. Why are the readings from the 30V probe lower than expected?

  135. What do I need to do to prepare for outdoor data collection?

  136. What sensors are supported by Go Wireless Link when using Graphical Analysis GW for iOS?

  137. LabQuest 2.2.1 Release Notes

  138. Why is my SensorDAQ not working?

  139. How do I change the name of my Go Wireless sensor?

  140. Why does my Vernier Emissions Spectrometer complain it requires calibration?

  141. Why is my sensor reading different in MINDSTORMS than on the NXT screen?

  142. How do I set the clock and time zone on LabQuest 2?

  143. Watts Up Pro Troubleshooting and FAQs

  144. Pyranometer Troubleshooting and FAQs

  145. Power Amplifier Troubleshooting and FAQs

  146. Is there a way to force my bluetooth radio to load the Microsoft driver?

  147. My WPA2 Enterprise network requires a certificate, how do I install it on LabQuest 2?

  148. Are the LabQuest 2 device drivers installed correctly?

  149. Will the original ProScope (non-HR) work with current computers and ProScope HR software?

  150. Windows: Logger Pro hangs/crashes when I start it or takes several minutes to come up.

  151. Can I use Vernier BTA sensors with a different A-to-D converter?

  152. Do you have instructions on how to use a spectrophotometer to conduct the Photosynthesis lab?

Connected Science System Support

See step-by-step tutorials, guides, videos, and troubleshooting tips for the Connected Science System.Connected Science System Support »

LabQuest Support

Logger Pro Support

See all Logger Pro troubleshooting and FAQs »

Warranty and Repair

Warranty and returns information can be found in ordering help.

Ordering and Shipping FAQs

Ordering and shipping information can be found in ordering help.


Vernier offers nationwide workshops, online training, and personalized training. See all training options.

Contact Us

If you were unable to find an answer to your problem or question, contact us toll-free at 1-888-837-6437 during business hours, fill out our support form, or email us at

Go to top