{"id":10885,"date":"2021-01-12T09:19:58","date_gmt":"2021-01-12T17:19:58","guid":{"rendered":"https:\/\/www.vernier.com\/til\/?p=10885"},"modified":"2026-05-11T15:49:43","modified_gmt":"2026-05-11T22:49:43","slug":"im-having-trouble-connecting-my-android-device-to-a-labquest-stream","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/10885","title":{"rendered":"I&#8217;m having trouble connecting my Android device to a LabQuest Stream."},"content":{"rendered":"<p class=\"wp-block-paragraph\">To connect the <a href=\"https:\/\/www.vernier.com\/product\/graphical-analysis-4\/\">Graphical Analysis<\/a> app running on an Android device to a <a href=\"https:\/\/www.vernier.com\/product\/labquest-stream\/\">LabQuest Stream<\/a> interface, do the following:<\/p>\n<h3 class=\"wp-block-heading\">Connection Instructions<\/h3>\n<ol class=\"wp-block-list\">\n<li>Turn on your LabQuest Stream interface. The Bluetooth LED will flash blue.<\/li>\n<li>Open Graphical Analysis and select &#8220;Sensor Data Collection&#8221;.<\/li>\n<li>In the Sensors dialog, tap on the &#8220;LabQuest Stream&#8221; tab.<\/li>\n<li>The app will populate a list of available LabQuest Stream interfaces. The LabQuest Stream serial number, shown on the back label, is the device name.<\/li>\n<li>Select your LabQuest Stream and tap Connect.<\/li>\n<li>If a request to pair dialog is shown, choose to &#8220;Pair.&#8221; The system may ask to &#8220;Also allow access to contacts and call history.&#8221; It is safe to ignore that request and disallow the access to contacts. LabQuest Stream does not require this access to work with Graphical Analysis.<\/li>\n<li>When connected, the LabQuest Stream&#8217;s Bluetooth LED will glow blue (no longer flashing). You are now ready to continue your experiment.<\/li>\n<\/ol>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Troubleshooting Tips<\/h3>\n<p class=\"wp-block-paragraph\">If you are having trouble connecting a LabQuest Stream to your Android device that is running Graphical Analysis, try the following:<\/p>\n<ol class=\"wp-block-list\">\n<li><strong>Verify that your Android device is compatible with Graphical Analysis.<\/strong> Graphical Analysis with Go Direct support requires Android 6.0.1 or newer.<\/li>\n<li><strong>Verify that Graphical Analysis has Location permission.<\/strong> For details, see <a href=\"\/til\/3618\/\">Why is Graphical Analysis for Android requesting permission to see my location?<\/a><\/li>\n<li><strong>Verify that the LabQuest Stream is *NOT* paired with the device via Android Bluetooth settings.<\/strong> Graphical Analysis manages the pairing process; manually pairing the LabQuest Stream in the Bluetooth settings prevents Graphical Analysis from making the connection.<\/li>\n<li><strong>Try closing the Sensors dialog and choosing File &gt; New Experiment &gt; Sensor Data Collection to re-open it.<\/strong> Sometimes closing and re-opening the Sensors dialog will cause the available LabQuest Stream device list to populate.<\/li>\n<li><strong>Try toggling Bluetooth off and on.<\/strong> Sometimes the Bluetooth radio may be in a strange state, preventing Graphical Analysis from making a connection.<\/li>\n<li><strong>Try restarting the Android device.<\/strong> Pending updates and other system operations may prevent Graphical Analysis from making a connection.<\/li>\n<li><strong>Try installing <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.vernier.android.graphicalanalysis\">Graphical Analysis-GW<\/a>.<\/strong> Graphical Analysis-GW is an older version of the Graphical Analysis app, that supports LabQuest Stream interfaces. It does not support Go Direct Sensors.<\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">If you are still unable to connect to the LabQuest Stream interface, contact <a href=\"https:\/\/www.vernier.com\/support\/request-form\/\">Vernier customer support<\/a>.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/til\/3475\/\">Graphical Analysis Troubleshooting and FAQs<\/a><\/p>\n<p class=\"wp-block-paragraph\">","protected":false},"excerpt":{"rendered":"<p>To connect the Graphical Analysis app running on an Android device to a LabQuest Stream interface, do the following: Connection Instructions Troubleshooting Tips If you&#8230;<\/p>\n","protected":false},"author":100811,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[3323,2122,3885,587],"class_list":["post-10885","post","type-post","status-publish","format-standard","hentry","tag-android","tag-bluetooth","tag-graphical-analysis-for-android","tag-labquest-stream"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/10885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/100811"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=10885"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/10885\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=10885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=10885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=10885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}