{"id":1236,"date":"2017-07-20T21:29:14","date_gmt":"2017-07-21T04:29:14","guid":{"rendered":""},"modified":"2020-03-04T14:33:38","modified_gmt":"2020-03-04T22:33:38","slug":"1236","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/1236","title":{"rendered":"My calculator will not turn on."},"content":{"rendered":"<div class=\"wp-block-group has-kb-palette-15-background-color has-background\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"]{text-align:center;font-weight:normal;font-style:normal;color:#ffffff;}.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading4960_16e6e8-3b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_16e6e8-3b\">Contact Texas Instruments <\/h3>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"tel:+1-800-842-2737\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/call.png\" alt=\"\" class=\"wp-image-6115\"\/><\/a><\/figure>\n<\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"]{text-align:center;font-weight:normal;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading4960_291357-93 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_291357-93\">1-800 TI CARES<\/h4>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"mailto:ti-cares@ti.com\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/email.png\" alt=\"\" class=\"wp-image-6114\"\/><\/a><\/figure>\n<\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"]{text-align:center;font-weight:normal;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading4960_8124fa-e1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_8124fa-e1\">ti-cares@ti.com<\/h4>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<hr class=\"wp-block-separator\"\/>\n<p>Here are some things you might try prior to contacting Texas Instruments:<\/p>\n<ol class=\"wp-block-list\">\n<li>Adjust the contrast as it may be set too low.<br \/>To adjust the contrast, alternately press and release the appropriate function key and contrast-control key.\n<ul>\n<li><strong>TI-83\/84 Plus or TI-85\/86<\/strong> <br \/>Function key: [2nd] key <br \/>Contrast-control keys: up and down cursor keys <\/li>\n<li><strong>TI-89\/92 or TI-89<\/strong> <br \/>Function key: diamond key <br \/>Contrast-control keys: [+] or [-] keys <\/li>\n<li><strong>TI-Nspire<\/strong> <br \/>Function key: [crtl] key<br \/>Contrast-control keys: [+] or [-] keys  <\/li>\n<\/ul>\n<\/li>\n<li> Try recharging and\/or replacing the batteries (including the backup battery.) <\/li>\n<\/ol>\n<hr class=\"wp-block-separator\"\/>\n<p><strong>Additional tips for grayscale TI-83\/84 Plus calculators:<\/strong><\/p>\n<p><em><b>Note:<\/b> These steps will cause the calculator to reset and lose its memory.<\/em><\/p>\n<ul class=\"wp-block-list\">\n<li>Remove one of the AAA batteries. Then, hold down the DEL key while reinserting the AAA battery. The handheld might display &#8220;Waiting&#8230;Please install calculator software now&#8221;. If you get this message, the information in the &#8220;Correcting the Error: Waiting&#8221; section shown below will help you correct the problem. Before trying that procedure, reinstall one of the AAA batteries again. This time do not hold down the DEL key.<\/li>\n<li>Remove one of the AAA batteries, press and hold the [on] key for 10 seconds, release, replace the battery, then turn the unit on. Adjust the contrast. <\/li>\n<li>Remove the AAA batteries for three hours. After the three hour period, reinsert the batteries and turn the handheld on. Adjust the contrast if necessary. <\/li>\n<\/ul>\n<hr class=\"wp-block-separator\"\/>\n<p><strong>Correcting the Error: Waiting <\/strong><\/p>\n<p>&#8220;Correcting the Error: Waiting&#8230;Please Install Calculator Software Now (TI-83\/84 Plus only)&#8221;<br \/>This message means that the operating system has been corrupted. The following steps will allow you to update the OS.<\/p>\n<p><strong>Unit-to-Unit<\/strong><\/p>\n<ol class=\"wp-block-list\">\n<li>Connect two of the same calculators using the calculator-to-calculator cable that came with the calculator.  <\/li>\n<li> On the calculator that has an up-to-date Operating System, select [2nd] Link. <\/li>\n<li> Select &#8220;Send OS&#8221; option from the Link menu. <\/li>\n<li> Make sure that the other unit still reads &#8220;Waiting Please Install&#8221;, then press [Enter].<\/li>\n<li> The OS should be downloading. <\/li>\n<\/ol>\n<p><strong>From a Computer<\/strong><\/p>\n<ol class=\"wp-block-list\">\n<li>Make sure you have the latest version of the TI Connect Software.<\/li>\n<li>From TI&#8217;s website, download the latest version of OS for your calculator to the desktop of the computer.<\/li>\n<li>Connect the TI Connectivity cable between the PC and calculator (this cable was not included with TI-83 Plus calculators).<\/li>\n<li>The calculator will automatically turn on when the TI Connectivity Cable is inserted.<\/li>\n<li>On your computer, drag and drop the OS file on the TI Connect icon to initiate the file transfer.<\/li>\n<\/ol>\n<p>If none of the above suggestions help, you will need to contact Texas Instruments directly. TI can be contacted at:<br \/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;phone: 1-800 TI CARES (1-800-842-2737)<br \/>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;email: ti-cares@ti.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Here are some things you might try prior to contacting Texas Instruments: Adjust the contrast as it may be set too low.To adjust the contrast,&#8230;<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[890,1429,1267,889,1223,1428],"class_list":["post-1236","post","type-post","status-publish","format-standard","hentry","tag-edition","tag-operating","tag-os","tag-silver","tag-system","tag-ti-83-plus-ti-84"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/1236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=1236"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/1236\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=1236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=1236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=1236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}