{"id":19672,"date":"2024-04-04T10:40:43","date_gmt":"2024-04-04T17:40:43","guid":{"rendered":"https:\/\/www.vernier.com\/til\/?p=19672"},"modified":"2025-03-20T12:58:24","modified_gmt":"2025-03-20T19:58:24","slug":"spectral-analysis-fails-to-update-on-windows-2","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/19672","title":{"rendered":"Graphical\u00a0Analysis fails to update on Windows"},"content":{"rendered":"<p class=\"has-text-align-center has-kb-palette-12-background-color has-background\"><strong>This post pertains to Windows computers only. No other platform is affected.<\/strong><\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>PROBLEM<\/strong><br \/>Windows computers running Graphical&nbsp;Analysis v5.18.3 (or earlier) will fail to update to v6.0.0 (or later) when using the self-update mechanism.<\/p>\n<p><strong>SOLUTION<\/strong><br \/>To resolve this issue, <a href=\"https:\/\/software-releases.graphicalanalysis.com\/ga\/win\/release\/latest\/Vernier-Graphical-Analysis.exe\">download the current Graphical&nbsp;Analysis installer<\/a>, and update the app using the full installer.<\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1414\" height=\"874\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2023\/09\/Screenshot-2023-09-07-at-11.02.12-AM-1.png\" alt=\"\" class=\"wp-image-18208\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2023\/09\/Screenshot-2023-09-07-at-11.02.12-AM-1.png 1414w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2023\/09\/Screenshot-2023-09-07-at-11.02.12-AM-1-600x370.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2023\/09\/Screenshot-2023-09-07-at-11.02.12-AM-1-1024x633.png 1024w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2023\/09\/Screenshot-2023-09-07-at-11.02.12-AM-1-768x475.png 768w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2023\/09\/Screenshot-2023-09-07-at-11.02.12-AM-1-260x160.png 260w\" sizes=\"auto, (max-width: 1414px) 100vw, 1414px\" \/><\/figure>\n<\/div>\n<\/div>\n<p class=\"has-text-align-center has-very-light-gray-background-color has-background\">Once the v6.x.x update has been installed, subsequent self-updates will work as expected.<\/p>\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p><strong>CAN&#8217;T INSTALL UPDATES YOURSELF?<\/strong><br \/>If you need to use the updated app but cannot immediately install the update yourself, open a Chrome or Edge browser and enter the URL <a href=\"https:\/\/graphicalanalysis.app\"><a href=\"https:\/\/graphicalanalysis.app\">https:\/\/graphicalanalysis.app<\/a><\/a> to access the Progressive Web App version of Graphical Analysis.  If you use Graphical Analysis Pro, you will need to enter your Graphical Analysis Pro License Key (available in <em>My Downloads<\/em> of your Vernier.com account) to activate the Pro features in this app.<\/p>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/15928\/\">How do I connect USB sensors to the Progressive Web App version of Graphical Analysis (and other Vernier apps)?<\/a><\/li>\n<li><a href=\"\/til\/15835\/\">How do I connect Bluetooth sensors to the Progressive Web App version of Graphical Analysis (and other Vernier apps)?<\/a><\/li>\n<li><a href=\"\/til\/15246\/\">What is the difference between a Progressive Web App and an installed version of Graphical Analysis and other Vernier apps?<\/a><\/li>\n<\/ul>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Additional Information<\/h3>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>When updating the app using the downloaded installer, it is not necessary to remove the older version of Graphical&nbsp;Analysis, but there is no harm in doing so.<\/p>\n<p><strong>BACKGROUND INFORMATION<\/strong><br \/>Windows applications are cryptographically signed to indicate that they are from the publisher they claim to be from. In early 2024, Vernier Science Education had a small but significant name change in its transition to a Perpetual Purpose Trust. As a result, the app signature had to change with the app update. In-app updates between app versions having different signatures is not possible. This is expected to be a one-time hiccup in updates to Graphical&nbsp;Analysis.<\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"642\" height=\"1024\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/ga_update_fail-642x1024.png\" alt=\"\" class=\"wp-image-20150\" style=\"width:385px;height:auto\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/ga_update_fail-642x1024.png 642w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/ga_update_fail-376x600.png 376w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/ga_update_fail-768x1225.png 768w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/ga_update_fail.png 833w\" sizes=\"auto, (max-width: 642px) 100vw, 642px\" \/><figcaption class=\"wp-element-caption\"><strong>Update Error<\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Related Links<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/19055\/\">Spectral\u00a0Analysis fails to update on Windows<\/a><\/li>\n<li><a href=\"\/til\/23945\/\">Instrumental\u00a0Analysis fails to update on Windows<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>This post pertains to Windows computers only. No other platform is affected. PROBLEMWindows computers running Graphical&nbsp;Analysis v5.18.3 (or earlier) will fail to update to v6.0.0&#8230;<\/p>\n","protected":false},"author":8976,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-19672","post","type-post","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/19672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/8976"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=19672"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/19672\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=19672"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=19672"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=19672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}