{"id":20614,"date":"2024-05-30T09:27:44","date_gmt":"2024-05-30T16:27:44","guid":{"rendered":"https:\/\/www.vernier.com\/til\/?p=20614"},"modified":"2024-06-07T14:58:07","modified_gmt":"2024-06-07T21:58:07","slug":"go-direct-sensors-using-dataquest-app-on-ti-nspire-handhelds-troubleshooting-and-faqs","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/20614","title":{"rendered":"Go Direct Sensors &amp; TI-Nspire DataQuest App Troubleshooting and FAQs"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Basic Information<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/20536\/\">What is needed to use Go Direct sensors with the TI-Nspire DataQuest App?<\/a><\/li>\n<li><a href=\"\/til\/20593\/\">Which Go Direct sensors work with the TI-Nspire DataQuest App?<\/a><\/li>\n<\/ul>\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Troubleshooting<\/h3>\n<ol class=\"wp-block-list\">\n<li>Verify your <a href=\"https:\/\/www.vernier.com\/product\/ti-nspire-cx-ii-handheld\/\">TI-Nspire CX II<\/a> or <a href=\"https:\/\/www.vernier.com\/product\/ti-nspire-cx-ii-cas-handheld\/\">TI-Nspire CX II CAS<\/a> handheld is running <a href=\"https:\/\/education.ti.com\/en\/software\/search\">OS version 6.2.0 or newer<\/a>.<\/li>\n<li>Verify you are using a <a href=\"https:\/\/www.vernier.com\/til\/20593\">supported Go Direct sensor<\/a> that is fully charged.<\/li>\n<li>If connecting via Bluetooth<sup>\u00ae<\/sup>, make sure the <a href=\"https:\/\/www.vernier.com\/product\/ti-bluetooth-adapter\/\">TI Bluetooth Adapter<\/a> is updated with <a href=\"https:\/\/education.ti.com\/en\/products\/accessories\/ti-bluetooth-adapter\">the latest firmware<\/a>.<\/li>\n<li>If the sensor fails to connect when using Bluetooth<sup>\u00ae<\/sup>, try connecting using USB.<\/li>\n<li>If the sensor fails to connect when using USB, try connecting using Bluetooth<sup>\u00ae<\/sup>.<\/li>\n<li>If you continue to have connection issues, try connecting the sensor to a computer, Chromebook, phone, or tablet using our <a href=\"https:\/\/www.vernier.com\/downloads\/graphical-analysis\/\">Graphical Analysis app<\/a>.<\/li>\n<\/ol>\n<p class=\"has-text-align-center has-very-light-gray-background-color has-background\">For additional assistance, contact us at 888-837-6437 or <a href=\"mailto:support@vernier.com\">support@vernier.com<\/a>.<\/p>\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Frequently Asked Questions<\/h3>\n<style>.kt-accordion-id20614_0f2368-a7 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id20614_0f2368-a7 .kt-accordion-panel-inner{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;}.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #cdcdc9;border-right:1px solid #cdcdc9;border-bottom:1px solid #cdcdc9;border-left:1px solid #cdcdc9;border-top-left-radius:2px;border-top-right-radius:2px;border-bottom-right-radius:2px;border-bottom-left-radius:2px;background:#cce8ea;font-size:18px;line-height:24px;color:#007377;padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#007377;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#007377;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#cce8ea;}.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7 .kt-blocks-accordion-header:focus-visible{color:#007377;background:#e6e6e4;border-top:1px solid #66bac0;border-right:1px solid #66bac0;border-bottom:1px solid #66bac0;border-left:1px solid #66bac0;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ff6900;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#ff6900;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#e6e6e4;}.kt-accordion-id20614_0f2368-a7 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#f79b2e;background:#444444;border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#007377;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#007377;}.kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20614_0f2368-a7:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}@media all and (max-width: 1024px){.kt-accordion-id20614_0f2368-a7 .kt-accordion-panel-inner{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}}@media all and (max-width: 1024px){.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #cdcdc9;border-right:1px solid #cdcdc9;border-bottom:1px solid #cdcdc9;border-left:1px solid #cdcdc9;}}@media all and (max-width: 1024px){.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7 .kt-blocks-accordion-header:focus-visible{border-top:1px solid #66bac0;border-right:1px solid #66bac0;border-bottom:1px solid #66bac0;border-left:1px solid #66bac0;}}@media all and (max-width: 1024px){.kt-accordion-id20614_0f2368-a7 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}}@media all and (max-width: 767px){.kt-accordion-id20614_0f2368-a7 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id20614_0f2368-a7 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-id20614_0f2368-a7 .kt-accordion-panel-inner{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #cdcdc9;border-right:1px solid #cdcdc9;border-bottom:1px solid #cdcdc9;border-left:1px solid #cdcdc9;}.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id20614_0f2368-a7 .kt-blocks-accordion-header:focus-visible{border-top:1px solid #66bac0;border-right:1px solid #66bac0;border-bottom:1px solid #66bac0;border-left:1px solid #66bac0;}.kt-accordion-id20614_0f2368-a7 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id20614_0f2368-a7 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\">\n<div class=\"kt-accordion-wrap kt-accordion-id20614_0f2368-a7 kt-accordion-has-12-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-xclose kt-accodion-icon-side-right\" style=\"max-width:none\">\n<div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane20614_8e9758-46\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: What does it mean that a Go Direct sensor is only &#8220;Generally Supported&#8221;? <\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: <\/strong>Sensors marked as <a href=\"http:\/\/www.vernier.com\/til\/20593\">&#8220;Generally Supported&#8221;<\/a> will not have the typical default setup applied when the sensor is connected. Below is the default setup details for &#8220;Generally and Minimally Supported&#8221; sensors (any of which can be manually changed as needed for your experiment):<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>Sensor Channel (when applicable):<\/strong> <br \/>Sensor Channel 1 (for that sensor) <sup data-fn=\"50dfdc93-fe8a-4e4d-ba7e-8c90dca70ca6\" class=\"fn\"><a href=\"#50dfdc93-fe8a-4e4d-ba7e-8c90dca70ca6\" id=\"50dfdc93-fe8a-4e4d-ba7e-8c90dca70ca6-link\">1<\/a><\/sup><\/li>\n<li><strong>Data collection <\/strong><br \/>M<strong>ode:<\/strong> Time Based<br \/><strong>Rate:<\/strong> 50 samples per second<br \/><strong>Duration:<\/strong> 10 seconds<\/li>\n<\/ul>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>Display Precision<\/strong><br \/><strong>Time:<\/strong> Two decimal places<br \/><strong>Sensor:<\/strong> One decimal place<\/li>\n<li><strong>Graphs:<\/strong> Graph 1 only<br \/><strong>X-axis range:<\/strong> [0, 10]<br \/><strong>Y-axis range:<\/strong> [0, 5]<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><strong>Note:<\/strong> &#8220;Generally and Minimally Supported&#8221; sensors all have the option to zero and reverse the sensor reading, which may not make sense for some sensors.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane20614_c1335f-f6\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Can I use older TI-Nspire handhelds (clickpad, touchpad or CX) with Go Direct Sensors?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: No.<\/strong><br \/>Only <a href=\"https:\/\/www.vernier.com\/product\/ti-nspire-cx-ii-handheld\/\">TI-Nspire CX II<\/a> and <a href=\"https:\/\/www.vernier.com\/product\/ti-nspire-cx-ii-cas-handheld\/\">TI-Nspire CX II CAS<\/a> handhelds support data collection with Go Direct sensors. (For images of older TI calculators, see <a href=\"\/til\/5272\/\">Which Texas Instruments calculators do you sell?<\/a>)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane20614_c042cc-e8\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Can I use Go Direct Sensors with TI-Nspire CX teacher or student computer software?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: No. <\/strong><br \/>Only <a href=\"https:\/\/www.vernier.com\/product\/ti-nspire-cx-ii-handheld\/\">TI-Nspire CX II<\/a> and <a href=\"https:\/\/www.vernier.com\/product\/ti-nspire-cx-ii-cas-handheld\/\">TI-Nspire CX II CAS<\/a> handhelds are supported. In the future, TI may add support for Go Direct sensor data collection to their TI-Nspire computer software.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane20614_738156-46\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Can I use Go Direct Sensors with TI-Nspire CX II Online Calculator App?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: No. <\/strong><br \/>TI does not support sensor data collection using any of their Online Calculator apps.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane20614_f94df4-97\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: How can I demonstrate data collection with Go Direct sensors to my whole class?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: Use a projector connected to a document camera aimed at your TI-Nspire handheld.<\/strong><br \/>Because neither the TI-Nspire student nor teacher software supports data collection with Go Direct sensors, you cannot use the software to demonstrate data collection to your class. Your best option is to use a document camera with a TI-Nspire handheld to project the screen of the calculator to your class.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane20614_0f3a79-59\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Can I connect multiple Go Direct sensors to my TI-Nspire handheld? <\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:85%\">\n<p><strong>A: Yes. <\/strong><br \/>However, multiple Go Direct sensors are only supported when connecting the sensors wirelessly using the <a href=\"https:\/\/www.vernier.com\/product\/ti-bluetooth-adapter\/\">TI Bluetooth Adapter<\/a>.<\/p>\n<p>Data collection via a USB connection supports only one sensor at a time.<\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"338\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/05\/image-14-e1715620836119.jpeg\" alt=\"\" class=\"wp-image-20370\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane20614_4189e6-b2\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Can I use an EasyLink, EasyTemp, or CBR2 and Go Direct Sensors at the same time?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: No.<\/strong><br \/>EasyLink, EasyTemp and CBR 2 sensors must connect to the USB port on the TI-Nspire handheld. Go Direct sensors must either connect directly to the USB port or connect wirelessly to the TI Bluetooth Adapter that must connect to the handheld USB port.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane20614_3c9167-13\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Can I use a TI-Nspire Lab Cradle and Go Direct sensors at the same time?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\">\n<p><strong>A: Yes. However, this is largely untested. <\/strong><br \/>You can expect a lag in data coming from the sensors connected to the <a href=\"https:\/\/www.vernier.com\/product\/ti-nspire-lab-cradle\/\">TI-Nspire Lab Cradle<\/a> compared to the data coming from the Go Direct sensors. The Go Direct sensors can be connected using the <a href=\"https:\/\/www.vernier.com\/product\/ti-bluetooth-adapter\/\">TI Bluetooth Adapter<\/a> or via USB (connected to the handheld not to the Lab Cradle).<\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"149\" height=\"332\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.ti-nslabc._hero.001.590.332-e1715288089314.jpg\" alt=\"\" class=\"wp-image-6348\" style=\"object-fit:cover\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane20614_769a22-1f\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: How can I tell what firmware version my TI Bluetooth Adapter is running?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: Unfortunately, there is no easy way. <\/strong><br \/>The best way <sup data-fn=\"491ac689-722d-4f18-808d-d64bc17ce450\" class=\"fn\"><a href=\"#491ac689-722d-4f18-808d-d64bc17ce450\" id=\"491ac689-722d-4f18-808d-d64bc17ce450-link\">2<\/a><\/sup> to ensure you are using the most up-to-date firmware (Sketch) is to update the firmware yourself.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane20614_05b7f8-d1\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Will I see notifications of sensor firmware updates when using the DataQuest App?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: No<\/strong><br \/>The DataQuest app will not provide notifications when a Go Direct sensor has an available firmware update. To check for firmware updates, connect your Go Direct sensor to a device running our <a href=\"https:\/\/www.vernier.com\/downloads\/graphical-analysis\/\">Graphical Analysis app<\/a>. <sup data-fn=\"e8bf927d-57fe-4161-996b-6987c6b9b1f1\" class=\"fn\"><a href=\"#e8bf927d-57fe-4161-996b-6987c6b9b1f1\" id=\"e8bf927d-57fe-4161-996b-6987c6b9b1f1-link\">3<\/a><\/sup><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane20614_562572-b3\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Data Collection from multiple Go Direct sensors are not in sync, is there a fix?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: No. <\/strong><br \/>You can expect to see <strong>~0.3 s lag<\/strong> <sup data-fn=\"a86ec35e-dd14-45b0-a3eb-32f97de6d8f3\" class=\"fn\"><a href=\"#a86ec35e-dd14-45b0-a3eb-32f97de6d8f3\" id=\"a86ec35e-dd14-45b0-a3eb-32f97de6d8f3-link\">4<\/a><\/sup> in data collected from a pair of Go Direct sensors. When collecting data from two Go Direct sensors, set the Rate to 2 samples per second (Interval: 0.5 s) to reduce the noticeable lag on your collected data.<\/p>\n<p>Each additional sensor adds ~0.3 s more lag.  When collecting data with three or four sensors, set the Rate to 1 sample per second (Interval: 1.0 s) or slower.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane20614_abb87e-85\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: Are data from Go Direct sensors plotted in real time?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A: Yes. However, sometimes it does not appear to.<\/strong><br \/>When collecting data from a single Go Direct sensor (with no more than two sensor channels selected), the graphs update in real time. When there are more than two sensor channels (or more than two sensors), data will be added to the graphs in chunks with an increase in noticeable delays between added chunks the longer data are collected.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Data Collection Specifications<\/h3>\n<figure class=\"wp-block-table is-style-stripes\">\n<table class=\"has-fixed-layout\">\n<tbody>\n<tr>\n<td><strong>Maximum Sample Rate<\/strong><br \/>(DataQuest App limitation for Go Direct Sensors)<\/td>\n<td>200 samples per second (some sensors\/sensor channels cannot sample that fast)<\/td>\n<\/tr>\n<tr>\n<td><strong>Maximum Number of Samples<\/strong><\/td>\n<td>2500 (any number of sensors\/sensor channels)<\/td>\n<\/tr>\n<tr>\n<td><strong>Maximum number of Sensors<\/strong><\/td>\n<td>4 via Bluetooth<br \/>1 via USB<\/td>\n<\/tr>\n<tr>\n<td><strong>Maximum number of Sensor Channels <\/strong><br \/>(per sensor)<\/td>\n<td>4 via Bluetooth<br \/>no limit via USB (but more than 4 slows the app)<\/td>\n<\/tr>\n<tr>\n<td><strong>Sensor Calibration<\/strong><\/td>\n<td>Not supported <sup data-fn=\"563bec91-1c15-4f26-8bb5-c633d221a651\" class=\"fn\"><a href=\"#563bec91-1c15-4f26-8bb5-c633d221a651\" id=\"563bec91-1c15-4f26-8bb5-c633d221a651-link\">5<\/a><\/sup><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Additional Links<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/1726\/\">TI-Nspire Troubleshooting and FAQs<\/a><\/li>\n<li><a href=\"\/til\/20536\/\">What is needed to use Go Direct sensors with the TI-Nspire DataQuest App?<\/a><\/li>\n<li><a href=\"\/til\/20593\/\">Which Go Direct sensors work with the TI-Nspire DataQuest App?<\/a><\/li>\n<li><a href=\"\/til\/20649\/\">The charge indicator LED on my Go Direct sensor is always green when using the Data-Only USB cable.<\/a><\/li>\n<li><a href=\"\/til\/20770\/\">Why do my DataQuest App graphs look shaded when using Go Direct sensors via Bluetooth?<\/a><\/li>\n<li><a href=\"\/til\/20821\/\">What is different when using the DataQuest App with Go Direct sensors connected via Bluetooth vs. USB?<\/a><\/li>\n<li><a href=\"\/til\/20852\/\">How do I calibrate a Go Direct sensor using the TI-Nspire DataQuest App?<\/a><\/li>\n<li><a href=\"\/til\/20862\/\">Why does my TI-Nspire calculator battery quickly drain when using Go Direct sensors connected via USB?<\/a><\/li>\n<li><a href=\"\/til\/20891\/\">Can I force DataQuest App's graph trace colors for the Go Direct Light and Color sensor to match the color sensors' wavelength colors?<\/a><\/li>\n<li><a href=\"\/til\/20901\/\">Can I extend the automatic-power-down (APD) time of my TI-Nspire handheld?<\/a><\/li>\n<li><a href=\"\/til\/20973\/\">Can I create TI-Nspire (TNS) template files to use the DataQuest App with Go Direct sensors?<\/a><\/li>\n<\/ul>\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<ol class=\"wp-block-footnotes has-background has-very-light-gray-background-color has-small-font-size\">\n<li id=\"50dfdc93-fe8a-4e4d-ba7e-8c90dca70ca6\">For Go Direct Sensors with multiple sensor channels, Sensor Channel 1 is the first sensor shown in the list of available sensor channels. If a sensor typically defaults to a different sensor channel (or uses more that one sensor channel), you will need to manually change the sensor channel selection in the DataQuest App. <a href=\"#50dfdc93-fe8a-4e4d-ba7e-8c90dca70ca6-link\" aria-label=\"Jump to footnote reference 1\">\u21a9\ufe0e<\/a><\/li>\n<li id=\"491ac689-722d-4f18-808d-d64bc17ce450\">If you never see any available Go Direct sensors when attempting to connect, it is likely you are running firmware v1.0.0. If when trying to use non-default sensor channels (for example the Motion-Cart for a Go Direct Motion) and <a href=\"https:\/\/www.vernier.com\/til\/20770\">your graphs appear shaded<\/a> because of periodic (and unexpected) near-zero sensor readings, it is likely you are running firmware v1.1.0.  <a href=\"#491ac689-722d-4f18-808d-d64bc17ce450-link\" aria-label=\"Jump to footnote reference 2\">\u21a9\ufe0e<\/a><\/li>\n<li id=\"e8bf927d-57fe-4161-996b-6987c6b9b1f1\">Go Direct Firmware updates can only be applied when the sensor is connected via USB to a computer or Chromebook running our Graphical Analysis app. <a href=\"#e8bf927d-57fe-4161-996b-6987c6b9b1f1-link\" aria-label=\"Jump to footnote reference 3\">\u21a9\ufe0e<\/a><\/li>\n<li id=\"a86ec35e-dd14-45b0-a3eb-32f97de6d8f3\">The lag is related to the time it takes the TI Bluetooth Adapter to get the data from each connected sensor. Future updates to the TI Bluetooth Adapter may address this lag. A similar lag happens with multiple Go Direct sensors when using the Graphical Analysis app (USB or Bluetooth connection), but that lag is significantly less (around 10 &#8211; 20 milliseconds). <a href=\"#a86ec35e-dd14-45b0-a3eb-32f97de6d8f3-link\" aria-label=\"Jump to footnote reference 4\">\u21a9\ufe0e<\/a><\/li>\n<li id=\"563bec91-1c15-4f26-8bb5-c633d221a651\">Go Direct sensor calibration must be done using our <a href=\"https:\/\/www.vernier.com\/til\/3631\/\">Graphical Analysis<\/a> or <a href=\"https:\/\/www.vernier.com\/til\/3394\/\">LabQuest Apps<\/a>. Go Direct sensor calibrations are always stored directly on the sensor, so once a sensor is calibrated, the new calibration will be used when collecting data using the DataQuest App. <a href=\"#563bec91-1c15-4f26-8bb5-c633d221a651-link\" aria-label=\"Jump to footnote reference 5\">\u21a9\ufe0e<\/a><\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Basic Information Troubleshooting For additional assistance, contact us at 888-837-6437 or support@vernier.com. Frequently Asked Questions Data Collection Specifications Maximum Sample Rate(DataQuest App limitation for Go&#8230;<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"[{\"content\":\"For Go Direct Sensors with multiple sensor channels, Sensor Channel 1 is the first sensor shown in the list of available sensor channels. If a sensor typically defaults to a different sensor channel (or uses more that one sensor channel), you will need to manually change the sensor channel selection in the DataQuest App.\",\"id\":\"50dfdc93-fe8a-4e4d-ba7e-8c90dca70ca6\"},{\"content\":\"If you never see any available Go Direct sensors when attempting to connect, it is likely you are running firmware v1.0.0. If when trying to use non-default sensor channels (for example the Motion-Cart for a Go Direct Motion) and <a href=\\\"https:\/\/www.vernier.com\/til\/20770\\\">your graphs appear shaded<\/a> because of periodic (and unexpected) near-zero sensor readings, it is likely you are running firmware v1.1.0. \",\"id\":\"491ac689-722d-4f18-808d-d64bc17ce450\"},{\"content\":\"Go Direct Firmware updates can only be applied when the sensor is connected via USB to a computer or Chromebook running our Graphical Analysis app.\",\"id\":\"e8bf927d-57fe-4161-996b-6987c6b9b1f1\"},{\"content\":\"The lag is related to the time it takes the TI Bluetooth Adapter to get the data from each connected sensor. Future updates to the TI Bluetooth Adapter may address this lag. A similar lag happens with multiple Go Direct sensors when using the Graphical Analysis app (USB or Bluetooth connection), but that lag is significantly less (around 10 - 20 milliseconds).\",\"id\":\"a86ec35e-dd14-45b0-a3eb-32f97de6d8f3\"},{\"content\":\"Go Direct sensor calibration must be done using our <a href=\\\"https:\/\/www.vernier.com\/til\/3631\/\\\">Graphical Analysis<\/a> or <a href=\\\"https:\/\/www.vernier.com\/til\/3394\/\\\">LabQuest Apps<\/a>. Go Direct sensor calibrations are always stored directly on the sensor, so once a sensor is calibrated, the new calibration will be used when collecting data using the DataQuest App.\",\"id\":\"563bec91-1c15-4f26-8bb5-c633d221a651\"}]"},"categories":[],"tags":[],"class_list":["post-20614","post","type-post","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/20614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=20614"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/20614\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=20614"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=20614"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=20614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}