This is a Windows-only problem.<\/p>\n
Logger Pro<\/i> requires Bluetooth radios that use the Microsoft driver. Some third-party drivers will allow Logger Pro<\/i> to see the WDSS, but will not work properly to provide data communication. For these drivers, you’ll see the following symptoms:<\/p>\n
Launch Logger Pro<\/i>.
\nTurn on a fully-charged WDSS.
\nChoose Connect Interface –> Wireless –> Scan for Wireless Devices from the Experiment menu.
\nLogger Pro<\/i> scans for a while–possibly requiring several rescans (normal for Windows).
\nLogger Pro<\/i> displays a dialog where you can see and choose the WDSS by name. In other words, Logger Pro<\/i> definitely sees your particular WDSS.
\nYou click to connect, and Logger Pro<\/i> immediately displays a dialog stating that Logger Pro<\/i> could not connect to the WDSS, and suggests steps for troubleshooting. <\/p>\n
If this happens, then it is very likely that you have a non-Microsoft driver, made by Broadcom (aka WIDCOMM), installed for your bluetooth radio. <\/p>\n
The solution is to remove the 3rd-party driver, and install the Microsoft driver. <\/p>\n
There are steps available at <\/p>\n