{"id":2511,"date":"2016-03-30T18:04:53","date_gmt":"2016-03-31T01:04:53","guid":{"rendered":""},"modified":"2020-01-14T18:35:58","modified_gmt":"2020-01-15T02:35:58","slug":"2511","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/2511","title":{"rendered":"Why am I having problems with my Vernier SensorDAQ running on Windows 7?"},"content":{"rendered":"<p>There is a problem with some high-speed USB connections on computers running Windows 7. This is a problem especially with laptop computers. The symptom of this problem is that your LabVIEW VI, or the Analog Express VI, will read from an analog sensor for a few seconds and then lose communication with the sensor. Unplugging and then reinserting the USB cable into the computer will fix communication with the sensor, but again, for only a few seconds.<\/p>\n<p>Depending on what example you are running you may, or may not see error (-200474).<\/p>\n<p>The fix:<br \/>\nFirst, check the installed version of DAQmx software. If it is not 9.4 or higher, download the latest version from the National Instruments web site (www.ni.com) and install it.<\/p>\n<p>Then, get the latest version of the Vernier LabVIEW files for SensorDAQ. You can download the LabVIEW files from here: <a href=\"https:\/\/www.vernier.com\/engineering\/ni-labview\/downloads\/sdaq\/\">https:\/\/www.vernier.com\/engineering\/ni-labview\/downloads\/sdaq\/<\/a><\/p>\n<p>If you are using an old version of our LabVIEW files for SensorDAQ and do not update to the latest version you will need to manually replace a file, following these instructions:<\/p>\n<p>Download the VI called SensorDAQ_ConfigAITask.vi which is attached. Copy this to the Vernier files in the LabVIEW directory to replace the old SensorDAQ_ConfigAITask.vi. Find this file in the LabVIEW directory at<br \/>\nC:\\Program Files\\National Instruments\\LabVIEW 20XX\\vi.lib\\Vernier\\SensorDAQ\\Low Level Drivers\\SensorDAQ subVIs.<br \/>\nIf it is a 64-bit computer, the LabVIEW directory will be found in Program Files (x86).<\/p>\n<p><a href=\"http:\/\/www2.vernier.com\/labview\/win\/SensorDAQ_ConfigAITask.vi\">http:\/\/www2.vernier.com\/labview\/win\/SensorDAQ_ConfigAITask.vi<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>There is a problem with some high-speed USB connections on computers running Windows 7. This is a problem especially with laptop computers. The symptom of&#8230;<\/p>\n","protected":false},"author":8983,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[638,2365,2364,4181,2607],"class_list":["post-2511","post","type-post","status-publish","format-standard","hentry","tag-labview","tag-sdaq","tag-sensordaq","tag-win7","tag-windows-7"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/8983"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=2511"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2511\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=2511"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=2511"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=2511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}