{"id":25767,"date":"2025-07-17T09:58:29","date_gmt":"2025-07-17T16:58:29","guid":{"rendered":"https:\/\/www.vernier.com\/til\/?p=25767"},"modified":"2025-07-17T10:22:16","modified_gmt":"2025-07-17T17:22:16","slug":"go-wireless-optical-heart-rate-troubleshooting-and-faqs","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/25767","title":{"rendered":"Go Wireless Optical Heart Rate Troubleshooting and FAQs"},"content":{"rendered":"<p><a href=\"https:\/\/www.vernier.com\/product\/go-wireless-optical-heart-rate\/\">Specifications and User Guide<\/a><\/p>\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"498\" data-id=\"25773\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.002.png\" alt=\"\" class=\"wp-image-25773\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.002.png 888w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.002-600x336.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.002-768x431.png 768w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/figure>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"524\" height=\"313\" data-id=\"25772\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.001.png\" alt=\"\" class=\"wp-image-25772\"\/><\/figure>\n<\/figure>\n<h3 class=\"wp-block-heading\"><strong>Troubleshooting<\/strong><\/h3>\n<p>General: Press the button on the side of the Go Wireless Optical Heart Rate once to power the sensor on. The green lights should begin to flash. Connect your sensor as described in the <a href=\"https:\/\/www.vernier.com\/til\/get-started\/go-direct\">Getting Started instructions for your device<\/a>. The ID for this sensor is found on the side of the Polar Transmitter Module. This is a unique sequence of numbers and\/or letters (e.g., ID:XXXXXXXX).Slip the sensor onto your arm with the green lights facing the skin of the inside of your arm. Adjust the band for a comfortable fit.&nbsp;&nbsp;<\/p>\n<p><strong>Primary Test<\/strong>: Connect the sensor to the software as described above. Verify that heart rate is displayed and is stable (small fluctuations are normal). Tap collect to begin data collection.\u00a0<\/p>\n<p><strong>Note<\/strong>: When finished using this sensor, press the button on the side until the sensor powers down (the green lights disappear).\u00a0<\/p>\n<p><strong>If the sensor does not power on, it may require charging:<\/strong>&nbsp;<\/p>\n<p>1. Place the sensor into the USB adapter with the lens facing up so that the contacts on the sensor and USB adapter meet.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"347\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._sensor-into-USB-adaptor.png\" alt=\"\" class=\"wp-image-25770\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._sensor-into-USB-adaptor.png 820w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._sensor-into-USB-adaptor-600x254.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._sensor-into-USB-adaptor-768x325.png 768w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n<\/div>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"638\" height=\"786\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.003-1.png\" alt=\"\" class=\"wp-image-25775\" style=\"width:252px;height:auto\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.003-1.png 638w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._hero.003-1-487x600.png 487w\" sizes=\"auto, (max-width: 638px) 100vw, 638px\" \/><\/figure>\n<\/div>\n<p>2. Plug the USB adapter into a computer USB port or USB power wall outlet.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"885\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._charging._dongle-placement.01-1024x885.png\" alt=\"\" class=\"wp-image-25769\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._charging._dongle-placement.01-1024x885.png 1024w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._charging._dongle-placement.01-600x519.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._charging._dongle-placement.01-768x664.png 768w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/ill.gw-ohr._charging._dongle-placement.01.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>The orientation of the USB charging dongle is important to ensure the sensor is charging. When charging, the status LED blinks certain colors to indicate the battery status of the sensor:<\/p>\n<ul class=\"wp-block-list\">\n<li>Red: 0-9%\u00a0<\/li>\n<li>Orange: 10-29%\u00a0<\/li>\n<li>Yellow: 30-79%\u00a0<\/li>\n<li>Green: 80-99%\u00a0<\/li>\n<li>Green LED is continuously on when the battery is full<\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"498\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._charging._charging._station.01.png\" alt=\"\" class=\"wp-image-25771\" style=\"width:538px;height:auto\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._charging._charging._station.01.png 718w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2025\/07\/photo.gw-ohr._charging._charging._station.01-600x416.png 600w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\" \/><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Specifications and User Guide Troubleshooting General: Press the button on the side of the Go Wireless Optical Heart Rate once to power the sensor on&#8230;.<\/p>\n","protected":false},"author":242421,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[3886,260],"class_list":["post-25767","post","type-post","status-publish","format-standard","hentry","tag-go-wireless","tag-heart-rate"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/25767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/242421"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=25767"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/25767\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=25767"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=25767"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=25767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}