{"id":2736,"date":"2017-11-08T21:03:57","date_gmt":"2017-11-09T05:03:57","guid":{"rendered":""},"modified":"2020-09-11T09:20:24","modified_gmt":"2020-09-11T16:20:24","slug":"2736","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/2736","title":{"rendered":"What do the error codes from the LabQuest Email Configuration Test mean?"},"content":{"rendered":"
\n

This information pertains to LabQuest 2 and LabQuest 3.<\/h3>\n

The original LabQuest does not support this functionality.<\/p>\n<\/div>\n

When you setup a LabQuest to send e-mail, (Home|Connections|Email,) and press the test button, it will send a test e-mail from the LabQuest to the “From” address. If it goes well, it will report “Message sent successfully” but if there is a problem it will report an error code.<\/p>\n

The error number by itself isn’t normally enough information to diagnose the problem, but under the error message is a little triangle that says “Details”. Tap on that and it should list some much more useful information.<\/p>\n

\"2736-PressDetails.png\"<\/p>\n

In this example we’ve setup the LabQuest to try to contact smtp.example.edu, (which doesn’t exist.)
\"2736-DetailsPressed.png\"
And the error message says it cannot locate it. If the server existed but the LabQuest couldn’t talk to it for a network\/firewall reason, the LabQuest would still say error 68, but the details would say something different.<\/p>\n

The complete list of error codes are:
#define EX_USAGE 64 \/* command line usage error *\/
#define EX_DATAERR 65 \/* data format error *\/
#define EX_NOINPUT 66 \/* cannot open input *\/
#define EX_NOUSER 67 \/* addressee unknown *\/
#define EX_NOHOST 68 \/* host name unknown *\/
#define EX_UNAVAILABLE 69 \/* service unavailable *\/
#define EX_SOFTWARE 70 \/* internal software error *\/
#define EX_OSERR 71 \/* system error (e.g., can’t fork) *\/
#define EX_OSFILE 72 \/* critical OS file missing *\/
#define EX_CANTCREAT 73 \/* can’t create (user) output file *\/
#define EX_IOERR 74 \/* input\/output error *\/
#define EX_TEMPFAIL 75 \/* temp failure; user is invited to retry *\/
#define EX_PROTOCOL 76 \/* remote error in protocol *\/
#define EX_NOPERM 77 \/* permission denied *\/
#define EX_CONFIG 78 \/* configuration error *\/
(LabQuest is just using the Unix sendmail command.)<\/p>\n

When setting up LabQuest 2 for Gmail\/Google Apps, I get an error 77.<\/a>LabQuest e-mail gives a error \"code 4\" after you enter your password.<\/a><\/p>","protected":false},"excerpt":{"rendered":"

When you setup a LabQuest to send e-mail, (Home|Connections|Email,) and press the test button, it will send a test e-mail from the LabQuest to the…<\/p>\n","protected":false},"author":2166,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[4400,4398,4573,2953,2464,4574],"class_list":["post-2736","post","type-post","status-publish","format-standard","hentry","tag-e-mail","tag-email","tag-error-codes","tag-labquest-2","tag-lq2","tag-mail"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/2166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=2736"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2736\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=2736"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=2736"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=2736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}