There can be several reasons why Logger Pro<\/i> will fail to communicate with the Watts Up.<\/p>\n
Logger Pro<\/i> 3.8 or newer is required for Watts Up. If you have an older version, you will need to update. See: The blue USB cable shipped with the Watts Up should always be used when connecting to a computer. Other USB cables often have connection issues due to physical interference with the Watts Up housing. The blue cable included has a small but crucial extension of the silver connector on the cable to allow secure connection to the device.<\/p>\n Communication with the Watts Up via USB uses a special software stack and driver to enable serial communications. The driver on Windows is the FTDI driver. Modern versions of Logger Pro<\/i> for Windows installs the needed FTDI driver. You may need to upgrade to the new version of Logger Pro<\/i>. The updater is a free download from our web site at: Logger Pro<\/i> for Mac does NOT install the FTDI driver; the Mac version of Logger Pro<\/i> interprets signals to identify the Watts Up. Note that if an FTDI kext (kernel extension) is installed on the Mac by another program, it may interfere with Logger Pro<\/i>‘s communication with the Watts Up. In that case the interfering kext must be removed or temporally disabled in order for Logger Pro<\/i> Mac to communicate with the Watts Up.<\/p>","protected":false},"excerpt":{"rendered":" There can be several reasons why Logger Pro will fail to communicate with the Watts Up. Logger Pro 3.8 or newer is required for Watts…<\/p>\n","protected":false},"author":31,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[4674,4676,4675,4672,3698,4673],"class_list":["post-2788","post","type-post","status-publish","format-standard","hentry","tag-blue-cable","tag-ftdi","tag-kext","tag-watts-up-pro","tag-wattsup","tag-wup"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=2788"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2788\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=2788"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=2788"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=2788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nhttps:\/\/www.vernier.com\/support\/updates\/logger-pro\/<\/a><\/p>\n
\nhttps:\/\/www.vernier.com\/tech\/lpupdates.html<\/a><\/p>\n