{"id":2894,"date":"2014-11-26T21:50:27","date_gmt":"2014-11-27T05:50:27","guid":{"rendered":""},"modified":"2020-09-11T14:08:40","modified_gmt":"2020-09-11T21:08:40","slug":"2894","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/2894","title":{"rendered":"The Data Sharing app is not plotting data on the graph when connected to LabQuest. How can I fix this?"},"content":{"rendered":"<div class=\"notice\" style=\"border: 1px solid red; padding: 1em; text-align: center; margin-bottom: 1em;\">\n<h3>This information pertains to LabQuest 2 and LabQuest 3.<\/h3>\n<p>The original LabQuest does not support this functionality.<\/p>\n<\/div>\n<p><i>Data Sharing is enabled, but the Data Sharing apps do not receive and plot data points. The table view displays the column headers, but there is no data in the rows.<\/i><\/p>\n<p>Try the following three methods to restore normal Data Sharing.<br \/>Note: It may not be necessary to do all three methods.<\/p>\n<p class=\"inline\">METHOD 1. Disable, then re-enable Data Sharing on the LabQuest.<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0a. Launch the Connections App<br \/>     <strong>LabQuest 2<\/strong>\u268aTap the Wi-Fi icon.<br \/>     <strong>LabQuest 3<\/strong>\u268aSelect the Connections App from the Settings screen.<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0b. Tap the Data Sharing icon (gear or <img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"25\" class=\"wp-image-8938\" style=\"width: 25px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2018\/07\/data-sharing-border@2x.png\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2018\/07\/data-sharing-border@2x.png 98w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2018\/07\/data-sharing-border@2x-90x90.png 90w\" sizes=\"auto, (max-width: 25px) 100vw, 25px\" \/>) to display the Data Sharing Settings dialog.<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0c. Turn Data Sharing off and then back on.<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0d. Tap OK to exit the Data Sharing Settings dialog.<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0e. Refresh the app by reconnecting to the source (Graphical Analysis) or refreshing the browser (Vernier Data Share web app).<\/p>\n<p>METHOD 2. Reboot the LabQuest.<br \/>\u00a0\u00a0\u00a0\u00a0 <strong>LabQuest 2<\/strong>\u268aTap the Home icon and select System.<br \/>     <strong>LabQuest 3<\/strong>\u268aTap the Settings icon.<br \/>\u00a0\u00a0\u00a0\u00a0 a. Tap Reboot and follow the onscreen prompts to reboot the LabQuest.<br \/>\u00a0\u00a0\u00a0\u00a0 b. Refresh the app by reconnecting to the source (Graphical Analysis) or refreshing the browser (Vernier Data Share web app).<\/p>\n<p>METHOD 3. Apply (or re-apply) the latest LabQuest software update.<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0a. Download and apply the update as described on the website:<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <a href=\"https:\/\/www.vernier.com\/downloads\/\">https:\/\/www.vernier.com\/downloads\/<\/a><br \/>\u00a0\u00a0\u00a0\u00a0\u00a0b. Refresh the app by reconnecting to the source (Graphical Analysis) or refreshing the browser (Vernier Data Share web app).<\/p>\n<p>If the above steps do not resolve the issue, please contact Vernier Technical Support.<\/p>","protected":false},"excerpt":{"rendered":"<p>Data Sharing is enabled, but the Data Sharing apps do not receive and plot data points. The table view displays the column headers, but there&#8230;<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[4373,4859,2953,4474,4858],"class_list":["post-2894","post","type-post","status-publish","format-standard","hentry","tag-css-lq2","tag-gai-graphical-analysis-for-ipad","tag-labquest-2","tag-vdsh","tag-vernier-data-share-web-app"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=2894"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/2894\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=2894"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=2894"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=2894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}