{"id":3086,"date":"2016-05-10T16:09:39","date_gmt":"2016-05-10T23:09:39","guid":{"rendered":""},"modified":"2024-05-09T12:35:13","modified_gmt":"2024-05-09T19:35:13","slug":"3086","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/3086","title":{"rendered":"TI SmartView Troubleshooting and FAQs"},"content":{"rendered":"<p class=\"inline\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-5246\" style=\"width: 50px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/logo._smartview-ce.001.288.288.jpg\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/logo._smartview-ce.001.288.288.jpg 288w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/logo._smartview-ce.001.288.288-90x90.jpg 90w\" sizes=\"auto, (max-width: 50px) 100vw, 50px\" \/> <a href=\"\/product\/ti-84-smartview-ce-emulator-software\/\">TI-84 SmartView<sup>&trade;<\/sup> CE Emulator Software<\/a> (<nobr>TI-84EMU-SNGL1YR-ESW<\/nobr>) <\/p>\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Frequently Asked Questions<\/h3>\n<style>.kt-accordion-id3086_96aa49-0a .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id3086_96aa49-0a .kt-accordion-panel-inner{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;}.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #cdcdc9;border-right:1px solid #cdcdc9;border-bottom:1px solid #cdcdc9;border-left:1px solid #cdcdc9;border-top-left-radius:2px;border-top-right-radius:2px;border-bottom-right-radius:2px;border-bottom-left-radius:2px;background:#cce8ea;font-size:18px;line-height:24px;color:#007377;padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#007377;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#007377;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#cce8ea;}.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a .kt-blocks-accordion-header:focus-visible{color:#007377;background:#e6e6e4;border-top:1px solid #66bac0;border-right:1px solid #66bac0;border-bottom:1px solid #66bac0;border-left:1px solid #66bac0;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#007377;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#007377;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#e6e6e4;}.kt-accordion-id3086_96aa49-0a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#f79b2e;background:#444444;border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f79b2e;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#f79b2e;}.kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3086_96aa49-0a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}@media all and (max-width: 1024px){.kt-accordion-id3086_96aa49-0a .kt-accordion-panel-inner{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}}@media all and (max-width: 1024px){.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #cdcdc9;border-right:1px solid #cdcdc9;border-bottom:1px solid #cdcdc9;border-left:1px solid #cdcdc9;}}@media all and (max-width: 1024px){.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a .kt-blocks-accordion-header:focus-visible{border-top:1px solid #66bac0;border-right:1px solid #66bac0;border-bottom:1px solid #66bac0;border-left:1px solid #66bac0;}}@media all and (max-width: 1024px){.kt-accordion-id3086_96aa49-0a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}}@media all and (max-width: 767px){.kt-accordion-id3086_96aa49-0a .kt-accordion-inner-wrap{display:block;}.kt-accordion-id3086_96aa49-0a .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-id3086_96aa49-0a .kt-accordion-panel-inner{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #cdcdc9;border-right:1px solid #cdcdc9;border-bottom:1px solid #cdcdc9;border-left:1px solid #cdcdc9;}.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3086_96aa49-0a .kt-blocks-accordion-header:focus-visible{border-top:1px solid #66bac0;border-right:1px solid #66bac0;border-bottom:1px solid #66bac0;border-left:1px solid #66bac0;}.kt-accordion-id3086_96aa49-0a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3086_96aa49-0a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #f79b2e;border-right:1px solid #f79b2e;border-bottom:1px solid #f79b2e;border-left:1px solid #f79b2e;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\">\n<div class=\"kt-accordion-wrap kt-accordion-id3086_96aa49-0a kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-xclose kt-accodion-icon-side-right\" style=\"max-width:none\">\n<div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane3086_43ce87-b9\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: <\/strong>Does TI only sell subscription software now?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A:<\/strong> Yes. In March of 2022, TI discontinued selling perpetual licenses for all TI software.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane3086_0de009-fa\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: <\/strong>Is TI still supporting perpetual license software?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A:<\/strong> Yes, but they do that by converting your perpetual license to a multi-year subscription license. For more information, see <a href=\"\/til\/2791\/\">Are updates to the TI-SmartView software free?<\/a>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane3086_bdfd2a-9d\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q: <\/strong>Is there TI-SmartView for Chromebooks?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A:<\/strong> TI has created the TI-84 Plus CE Online calculator for use on Chromebooks.  See <a href=\"\/product\/ti-84-plus-ce-online-calculator\/\">TI-84 Plus CE Online Calculator<\/a> (<nobr>TI-84OLC-SNGL1YR-ESW<\/nobr>).<\/p>\n<p><em><strong>Note: <\/strong>The online calculator has most of the functionality found in the TI-SmartView computer software. However, the online calculator cannot collect sensor data, cannot be use with the TI-Innovator hub, and does not support Python programming.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane3086_7bc0c7-6b\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q:<\/strong> What is the difference between Single-User and Multi-User licenses?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A:<\/strong> The software for Single-User and Multi-User licenses is the same. The difference is in how they are sold and who sets up the accounts required to use the software.<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<p><strong>Single-User<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Typically bought by the end user.<\/li>\n<li>Can purchase in quantities less than 5.<\/li>\n<li>End user activates the account<\/li>\n<li>Best value when you are buying 1 or 2 licenses.<\/li>\n<\/ul>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<p><strong>Multi-User<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Typically bought by IT (license admin).<\/li>\n<li>Must purchase 5 or more licenses.<\/li>\n<li>License administrator manages accounts<\/li>\n<li>Best value when you need 3 or more licenses (even with 5 license minimum).<\/li>\n<li>2- and 3-Year licenses available. <\/li>\n<li>Accounts can be reassigned as needed.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane3086_f89083-92\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q:<\/strong> I have lost the activation code to my TI perpetual software; can you resend it to me?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A:<\/strong> Unfortunately we do not have access to, or knowledge of, activation codes for TI perpetual software. It will be necessary to contact Texas Instruments directly for that information at 1-800-TI CARES.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane3086_0c4b78-34\">\n<div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q:<\/strong> Which data-collection devices can I use with TI-SmartView software?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div>\n<div class=\"kt-accordion-panel kt-accordion-panel-hidden\">\n<div class=\"kt-accordion-panel-inner\">\n<p><strong>A:<\/strong> Data-collection devices that can be used with TI-SmartView software will depend on the version of the software you are running.<\/p>\n<p><strong>TI-SmartView v6.0 and newer <\/strong>and<strong> TI-SmartView v5.2 or newer <\/strong><\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<p>These do not require an adapter to work with TI-SmartView.<\/p>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/product\/golink\/\">Go! Link<\/a> (<nobr>GO-LINK<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"42\" class=\"wp-image-5967\" style=\"width: 75px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/product.go-link._hero.001.600.338.jpg\" alt=\"\"><\/li>\n<li><a href=\"\/product\/gotemp\/\">Go!Temp<\/a> (<nobr>GO-TEMP<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"44\" class=\"wp-image-19885\" style=\"width: 75px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-e1713380314500.jpeg\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-e1713380314500.jpeg 1380w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-e1713380314500-600x350.jpeg 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-e1713380314500-1024x597.jpeg 1024w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-e1713380314500-768x447.jpeg 768w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><\/li>\n<li><a href=\"\/product\/gomotion\/\">Go! Motion<\/a> (<nobr>GO-MOT<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"39\" class=\"wp-image-6217\" style=\"width: 30px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/3269-go-mot.jpg\" alt=\"\"><\/li>\n<\/ul>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<p class=\"inline\">These require <a href=\"\/product\/easy-to-go-adapter\/\">Easy to Go! Adapter<\/a> (<nobr>MINI-USB<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"42\" class=\"wp-image-6311\" style=\"width: 75px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/product.mini-usb._hero.001-600x338-1.jpg\" alt=\"\"><\/p>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/product\/easylink\/\">EasyLink<\/a> (<nobr>EZ-LINK<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"42\" class=\"wp-image-6347\" style=\"width: 75px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.ez-link._hero.001-600x338-1.jpg\" alt=\"\"> <\/li>\n<li><a href=\"\/product\/easytemp\/\">EasyTemp<\/a> (<nobr>EZ-TMP<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"44\" class=\"wp-image-19904\" style=\"width: 75px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-1-e1713464009381.jpeg\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-1-e1713464009381.jpeg 1448w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-1-e1713464009381-600x353.jpeg 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-1-e1713464009381-1024x603.jpeg 1024w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2024\/04\/image-1-e1713464009381-768x452.jpeg 768w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/> <\/li>\n<li><a href=\"\/product\/cbr-2\/\">CBR 2<\/a> (<nobr>CBR2<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"39\" class=\"wp-image-6218\" style=\"width: 22px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/3269-cbr2.jpg\" alt=\"\"> <\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p><strong>TI-SmartView v5.0 or 5.1<\/strong><br \/>Data collection is not supported with this version of the software.<\/p>\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"inline\"><strong>TI-SmartView v4.0 or older<\/strong><br \/>All of the following require <a href=\"\/product\/ti-connectivity-kit-usb\/\">TI Connectivity Kit USB<\/a> (<nobr>GLC-USB<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"37\" class=\"wp-image-19845\" style=\"width: 50px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2011\/08\/glcusb.png\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2011\/08\/glcusb.png 278w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2011\/08\/glcusb-180x138.png 180w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2011\/08\/glcusb-271x198.png 271w\" sizes=\"auto, (max-width: 50px) 100vw, 50px\" \/><\/p>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/product\/cbl-2\/\">CBL 2<\/a> (<nobr>CBL2<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"42\" class=\"wp-image-6349\" style=\"width: 75px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.cbl2._hero.001-scaled.jpg\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.cbl2._hero.001-scaled.jpg 2560w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.cbl2._hero.001-600x337.jpg 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.cbl2._hero.001-1024x576.jpg 1024w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.cbl2._hero.001-768x432.jpg 768w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.cbl2._hero.001-1536x864.jpg 1536w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.cbl2._hero.001-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><\/li>\n<li><a href=\"\/product\/labpro\/\">LabPro<\/a> (<nobr>LABPRO<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"42\" class=\"wp-image-5969\" style=\"width: 75px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/product.labpro._hero.001.600.338.jpg\" alt=\"\"><\/li>\n<li><a href=\"\/product\/cbr-2\/\">CBR 2<\/a> (<nobr>CBR2<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"39\" class=\"wp-image-6218\" style=\"width: 22px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/3269-cbr2.jpg\" alt=\"\"><\/li>\n<li><a href=\"\/product\/gomotion\/\">Go! Motion<\/a> (<nobr>GO-MOT<\/nobr>) <img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"39\" class=\"wp-image-6217\" style=\"width: 30px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/3269-go-mot.jpg\" alt=\"\"><\/li>\n<li>original CBR <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" class=\"wp-image-6219\" style=\"width: 50px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/3269-cbr.jpg\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/3269-cbr.jpg 200w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/03\/3269-cbr-90x90.jpg 90w\" sizes=\"auto, (max-width: 50px) 100vw, 50px\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Additional Information<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/2791\/\">Are updates to the TI-SmartView software free?<\/a><\/li>\n<li><a href=\"\/til\/2986\/\">How do I update the version of EasyData in my TI-SmartView software?<\/a><\/li>\n<li><a href=\"\/til\/3392\/\">My TI SmartView or TI Nspire Teacher software, purchased as a school-managed perpetual license, stopped working.<\/a><\/li>\n<li><a href=\"\/til\/15199\/\">TI Online Calculators Troubleshooting and FAQs<\/a><\/li>\n<\/ul>\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">For Further Assistance<\/h3>\n<div class=\"wp-block-group has-kb-palette-15-background-color has-background\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"]{text-align:center;font-weight:normal;font-style:normal;color:#ffffff;}.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading4960_16e6e8-3b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_16e6e8-3b\">Contact Texas Instruments <\/h3>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"tel:+1-800-842-2737\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/call.png\" alt=\"\" class=\"wp-image-6115\"\/><\/a><\/figure>\n<\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"]{text-align:center;font-weight:normal;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading4960_291357-93 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_291357-93\">1-800 TI CARES<\/h4>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"mailto:ti-cares@ti.com\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/email.png\" alt=\"\" class=\"wp-image-6114\"\/><\/a><\/figure>\n<\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"]{text-align:center;font-weight:normal;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading4960_8124fa-e1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_8124fa-e1\">ti-cares@ti.com<\/h4>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Additional Information For Further Assistance<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[4679,3007,4260],"class_list":["post-3086","post","type-post","status-publish","format-standard","hentry","tag-ti-84emu","tag-ti-sv","tag-timain"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=3086"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3086\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=3086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=3086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=3086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}