{"id":3298,"date":"2015-05-15T21:17:26","date_gmt":"2015-05-16T04:17:26","guid":{"rendered":""},"modified":"2024-05-09T14:04:48","modified_gmt":"2024-05-09T21:04:48","slug":"3298","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/3298","title":{"rendered":"Why is the DataQuest Collect button grayed out on my TI-Nspire when I use a Lab Cradle?"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:85%\">\n<h3 class=\"wp-block-heading\">Here are some things to check<\/h3>\n<ul class=\"wp-block-list\">\n<li>The Collect button in the DataQuest software will not activate until a sensor is detected. If you are using a sensor that does not auto-ID, manually set up the sensor for data collection.<\/li>\n<li>A connected sensor may not be detected if the battery in your Lab Cradle is too low to support data collection. Check to see if your Lab Cradle is charged (Home > Settings > Status). If necessary, charge your Lab Cradle or use the Lab Cradle with an AC adapter.<\/li>\n<li>Check to see if the electrical connections on the bottom of the calculator (where the calculator connects to the Lab Cradle) are dirty. You can use a pencil eraser to clean them.<\/li>\n<li>If the problem persists, try resetting your Lab Cradle by pressing the reset button located above the trigger button. Note: It is necessary to remove the handheld from the Lab Cradle to gain access to the reset button.)<\/li>\n<\/ul>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"149\" height=\"332\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/01\/product.ti-nslabc._hero.001.590.332-e1715288089314.jpg\" alt=\"\" class=\"wp-image-6348\" style=\"object-fit:cover\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<p>If you continue to have trouble, contact Vernier Technical Support (888-837-6437 or <a href=\"mailto:support@vernier.com\">support@vernier.com<\/a>) or Texas Instruments (1-800 TI CARES or <a href=\"mailto:ti-cares@ti.com\">ti-cares@ti.com<\/a>) for additional assistance.<\/p>\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Additional Information<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/1726\/\">TI-Nspire Troubleshooting and FAQs<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Here are some things to check If you continue to have trouble, contact Vernier Technical Support (888-837-6437 or support@vernier.com) or Texas Instruments (1-800 TI CARES&#8230;<\/p>\n","protected":false},"author":86433,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[5586,3970,3951,3990],"class_list":["post-3298","post","type-post","status-publish","format-standard","hentry","tag-dataquest-app","tag-lab-cradle","tag-nspire","tag-ti-nslabc"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/86433"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=3298"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3298\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=3298"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=3298"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=3298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}