{"id":3533,"date":"2021-05-12T09:33:52","date_gmt":"2021-05-12T16:33:52","guid":{"rendered":"https:\/\/www.vernier.com\/til\/3533"},"modified":"2025-06-13T12:16:21","modified_gmt":"2025-06-13T19:16:21","slug":"3533","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/3533","title":{"rendered":"Go Wireless Heart Rate \/ Go Wireless Exercise Heart Rate Troubleshooting and FAQs"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><a href=\"\/product\/go-wireless-heart-rate\/\">Go Wireless<sup>&reg;<\/sup> Heart Rate<\/a> (<nobr>GW-HR<\/nobr>)<\/h3>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p><a href=\"\/manuals\/GW-HR\">Specifications and User Guide<\/a><\/p>\n<\/div>\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.vernier.com\/wp-content\/uploads\/2019\/11\/product.gw-hr.hero._001-scaled.jpg\" alt=\"\"\/><\/figure>\n<\/div>\n<\/div>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><a href=\"\/product\/go-wireless-exercise-heart-rate\/\">Go Wireless<sup>&reg;<\/sup> Exercise Heart Rate<\/a> (<nobr>GW-EHR<\/nobr>)<\/h3>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p><a href=\"\/manuals\/GW-EHR\">Specifications and User Guide<\/a><\/p>\n<\/div>\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.vernier.com\/wp-content\/uploads\/2019\/11\/product.gw-ehr.hero._001-scaled.jpg\" alt=\"\"\/><\/figure>\n<\/div>\n<\/div>\n<h3 class=\"wp-block-heading\">Troubleshooting<\/h3>\n<p><strong>General: <\/strong>Hold the hand grips or place exercise strap against your skin turn it on. Connect your sensor as described in the <a href=\"https:\/\/www.vernier.com\/til\/get-started\/go-direct\">Getting Started instructions for your device<\/a>. The ID for this sensor is found on the side of the Polar Transmitter Module. This is a unique sequence of numbers and\/or letters (e.g., ID:XXXXXXXX).<\/p>\n<p class=\"has-very-light-gray-background-color has-background\">The test subject must be holding the hand grips or the back of the chest strap must be in contact with skin in order to activate the Bluetooth radio in the Polar Transmitter Module.<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Primary Test: <\/strong>Connect the sensor to the software as described above. Verify that heart rate is displayed and is stable. Tap collect to begin data collection. Note: The sensor will disconnect from the device 30 seconds after letting go of the hand-grips or the removal of the chest strap.\u00a0<\/li>\n<\/ul>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Additional Troubleshooting<\/h3>\n<h4 class=\"wp-block-heading\"><strong>POLAR MODULES<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/10495\/\">Which Polar heart rate modules work with Vernier heart rate sensors?<\/a><\/li>\n<li><a href=\"\/til\/13349\/\">How do I reset a Polar Transmitter Module (H7\/H9\/H10)<\/a><\/li>\n<li><a href=\"\/til\/10504\/\">How do I know if I have the new (2020) Hand Grips or older (pre 2020) Hand Grips for the Vernier Heart Rate Sensors<\/a><\/li>\n<li><a href=\"\/til\/4193\/\">Why does heart rate suddenly increase to abnormally high values when using the heart rate sensors with hand grips?<\/a><\/li>\n<li><a href=\"\/til\/3517\/\">How do I connect my Go Wireless Heart Rate to the Graphical Analysis App?<\/a><\/li>\n<li><a href=\"\/til\/3133\/\">Go Wireless Sensors - Computer, Tablet and Mobile Device Support Details<\/a><\/li>\n<li><a href=\"\/til\/3471\/\">My Go Wireless Link thinks that the wrong sensor is connected.<\/a><\/li>\n<li><a href=\"\/til\/13322\/\">How do I change the battery in the pre-2016 Hand-Grip Heart Rate Monitor?<\/a><\/li>\n<\/ul>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Specifications<\/h3>\n<ul class=\"wp-block-list\">\n<li>Battery Type: CR 2025<\/li>\n<li>Battery Lifetime: 200 hrs<\/li>\n<li>Operating Temperature: -10 to 50 \u00b0C<\/li>\n<li>Radios: Bluetooth and 5 kHz RF transmission<\/li>\n<li>Wireless range<br \/>\u26ac Bluetooth: 10 m or more unobstructed<br \/>\u26ac RF Transmission*: 80 to 100 cm<\/li>\n<\/ul>\n<p>*Use of RF Transmission requires <a href=\"\/product\/heart-rate-receiver\/\">Heart Rate Receiver<\/a> (<nobr>HR-REC<\/nobr>) and an interface (e.g. Go! Link, LabQuest, etc.)<\/p>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Calibration<\/h3>\n<p>Calibrate? No. This sensor cannot be calibrated<\/p>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Battery Troubleshooting<\/h3>\n<p>As units approach their third and fourth year of service, the battery in the module will need to be changed. The battery is a CR 2025, available at most drug stores. Please be sure to dispose of the old battery properly. To find a battery disposal facility near you, visit <a href=\"http:\/\/www.rbrc.org\/\"><a href=\"http:\/\/www.rbrc.org\/\">http:\/\/www.rbrc.org\/<\/a><\/a><\/p>\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\">\n<div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Polar H1\/H2\/H3\/H6\/H9\/H10 Heart Rate Sensor | How to Change Battery\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/WstkqOaJx3A?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div>\n<\/figure>\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Related Products<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/product\/heart-rate-receiver\/\">Heart Rate Receiver<\/a> (<nobr>HR-REC<\/nobr>)<\/li>\n<li><a href=\"\/product\/go-wireless-optical-heart-rate\/\">Go Wireless<sup>&reg;<\/sup> Optical Heart Rate<\/a> (<nobr>GW-OHR<\/nobr>)<\/li>\n<li><a href=\"\/product\/hand-grip-heart-rate-monitor\/\">Hand-Grip Heart Rate Monitor<\/a> (<nobr>HGH-BTA<\/nobr>)<\/li>\n<li><a href=\"\/product\/exercise-heart-rate-monitor\/\">Exercise Heart Rate Monitor<\/a> (<nobr>EHR-BTA<\/nobr>)<\/li>\n<\/ul>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Replacement Parts<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/product\/polar-transmitter-module\/\">Polar Transmitter Module<\/a> (<nobr>HR-TRANS<\/nobr>)<\/li>\n<li>Go Direct Heart Rate<br \/>\u26ac <a href=\"\/product\/heart-rate-hand-grips\/\">Heart Rate Hand Grips<\/a> (<nobr>HR-GRIP<\/nobr>)<\/li>\n<li>Go Direct Exercise Heart Rate<br \/>\u26ac <a href=\"\/product\/exercise-heart-rate-strap\/\">Exercise Heart Rate Strap<\/a> (<nobr>HR-STRAP<\/nobr>)<\/li>\n<\/ul>\n<\/div>\n<\/div><\/p>","protected":false},"excerpt":{"rendered":"<p>Specifications and User Guide Specifications and User Guide Troubleshooting General: Hold the hand grips or place exercise strap against your skin turn it on. Connect&#8230;<\/p>\n","protected":false},"author":156249,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[3886,5705,5998,260,5999,720],"class_list":["post-3533","post","type-post","status-publish","format-standard","hentry","tag-go-wireless","tag-gw-hr","tag-gwhrmain-gw-hrmain","tag-heart-rate","tag-hrmain","tag-maintil"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/156249"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=3533"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3533\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=3533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=3533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=3533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}