{"id":3619,"date":"2017-10-04T22:44:09","date_gmt":"2017-10-05T05:44:09","guid":{"rendered":""},"modified":"2020-08-08T12:34:25","modified_gmt":"2020-08-08T19:34:25","slug":"3619","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/3619","title":{"rendered":"During LabQuest 2 update, get the message: &#8220;The update detected an invalid MAC address on this unit.&#8221;"},"content":{"rendered":"<p>During the LabQuest 2 update, you may get a message that says:<br \/>&#8220;The update detected an invalid MAC address on this unit. Please contact support at support@vernier.com&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-8237\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2017\/10\/Screenshot_2020-08-08-Edit-Post-\u2039-Technical-Information-Library-\u2014-WordPress-600x367.png\" alt=\"\" width=\"600\" height=\"367\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2017\/10\/Screenshot_2020-08-08-Edit-Post-\u2039-Technical-Information-Library-\u2014-WordPress-600x367.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2017\/10\/Screenshot_2020-08-08-Edit-Post-\u2039-Technical-Information-Library-\u2014-WordPress-220x135.png 220w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2017\/10\/Screenshot_2020-08-08-Edit-Post-\u2039-Technical-Information-Library-\u2014-WordPress-400x245.png 400w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2017\/10\/Screenshot_2020-08-08-Edit-Post-\u2039-Technical-Information-Library-\u2014-WordPress.png 661w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>The unit will need to come in for repairs. Contact Vernier Software Technical Support at support@vernier.com, by clicking on the link for the &#8220;online support form&#8221; below, or by calling us at 1-888-837-6437<\/p><\/p>","protected":false},"excerpt":{"rendered":"<p>During the LabQuest 2 update, you may get a message that says:&#8220;The update detected an invalid MAC address on this unit. Please contact support at&#8230;<\/p>\n","protected":false},"author":2166,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[3785,2953,2464,66,86],"class_list":["post-3619","post","type-post","status-publish","format-standard","hentry","tag-labq2","tag-labquest-2","tag-lq2","tag-mac","tag-update"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/2166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=3619"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3619\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=3619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=3619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=3619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}