{"id":3656,"date":"2017-02-08T22:59:50","date_gmt":"2017-02-09T06:59:50","guid":{"rendered":""},"modified":"2022-05-25T06:39:57","modified_gmt":"2022-05-25T13:39:57","slug":"3656","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/3656","title":{"rendered":"LabQuest Stream Troubleshooting and FAQs"},"content":{"rendered":"

LabQuest Stream<\/a> (LQ-STREAM<\/nobr>)
Specifications and User Guide<\/a><\/p>\n

TROUBLESHOOTING
On a Mac or Windows Computer<\/b>
Graphical Analysis\/Graphical Analysis Pro  and Logger Lite<\/em> – LabQuest Stream must be connected via USB. It will not work via Bluetooth.
Logger Pro<\/i><\/em> – Start by connecting Stream by USB to your computer. For Bluetooth, you must pair LabQuest Stream to your computer via Bluetooth in the OS settings before you can wirelessly connect to the device in Logger Pro<\/i>. macOS 11 and newer do not support Bluetooth connection to Logger Pro<\/em>.<\/p>\n

On a Chromebook
<\/b>Graphical Analysis\/Graphical Analysis Pro<\/em> – LabQuest Stream must be connected via USB. It will not work via Bluetooth. The Chromebook must be running the app from the Chrome Web Store.<\/em> The Google Play version will not connect sensors on Chromebooks.<\/b><\/p>\n

On an Android or iOS Phone or Tablet<\/b>
Graphical Analysis\/Graphical Analysis Pro<\/em> – LabQuest Stream can only connect via wireless Bluetooth connection. It will not work via USB. Do not pair the LabQuest Steam in the mobile device settings. Doing so will prevent the Graphical Analysis app from connecting to the LabQuest Stream.<\/em><\/p>\n

-Primary Test:  The first thing to check is if the LabQuest Stream has been paired in a device’s operating system settings. If it is, un-pair in the OS settings. Pairing in the OS is only needed when using Logger Pro<\/em> software on a Mac or Windows computer.
-Secondary Test: Turn the LabQuest Stream off using the power button, then turn it back on. This will break any Bluetooth connections it already made, and it should make sure the device is available for a new connection.<\/p>\n

TIPS:
-If you have devices with USB C connectors, we have seen a fair number of unreliable USB-C adapters. We recommend using USB C cables that you know work. You can get these at most electronics stores, or you can purchase a cable from us. Mini USB-C Cable<\/a> (CB-USB-C-MINI<\/nobr>)<\/p>\n

General Information<\/b>
What is the difference between LabQuest 2\/LabQuest 3, LabQuest Stream and LabQuest Mini?<\/a>
How do I determine which is my LabQuest Stream when trying to connect to it wirelessly?<\/a>
How should I store Vernier products during the summer?<\/a>
LabQuest Stream Battery Troubleshooting and FAQ<\/a>
How can I provide power for my interface when used in the field for long-term data collection?<\/a>
Will my LabQuest Charging Station also work with the LabQuest 2 and LabQuest Stream?<\/a>
Bluetooth Wireless FAQs<\/a><\/p>\n

Use with iOS and Android devices<\/b>
How do I connect my LabQuest Stream via Bluetooth to Graphical Analysis or Graphical Analysis Pro?<\/a>
Can I use \"wired\" (BTA\/BTD) sensors with phones and tablets?<\/a>
How can I tell if my iOS device is compatible with LabQuest Stream?<\/a>
Graphical Analysis GW for iOS FAQ and Troubleshooting<\/a>
Graphical Analysis GW for Android FAQ and Troubleshooting<\/a>
Do you have data-collection apps that work with Android?<\/a>
What software can be used with LabQuest Stream?<\/a><\/p>\n

Use with Chromebooks<\/b>
Do you have data-collection software that works with Google Chromebooks?<\/a>
My school is moving to Chromebooks. Will the probeware I already own work with a Chromebook?<\/a>
Graphical Analysis Troubleshooting and FAQs<\/a><\/p>\n

Use with Computers<\/b>
How do I connect to a LabQuest Stream via Bluetooth using Logger Pro<\/i>?<\/a>
Scan for Wireless LabQuest Stream in Logger Pro<\/i> 3 does not show my device.<\/a><\/p>\n

\n\n\n\n\n\n\n\n\n\n\n\n\n
Specifications<\/th>\n <\/th>\n<\/tr>\n
Resolution<\/td>\n12 bit<\/td>\n<\/tr>\n
Battery<\/td>\nHigh-capacity lithium-ion rechargeable battery<\/td>\n<\/tr>\n
Battery life
Single full charge
Long-term<\/td>\n		~24 hours (varies depending on sensors used)
~500 full charge cycles (several years depending on usage)<\/td>\n<\/tr>\n
USB specification<\/td>\n2.0 full speed<\/td>\n<\/tr>\n
Wireless specification<\/td>\nBluetooth v4.1<\/td>\n<\/tr>\n
Maximum sample rate
Computers via USB<\/p>\n

 <\/p>\n

Wireless and Chromebooks via USB<\/p>\n<\/td>\n

100,000 samples per second (one sensor)
10,000 samples per second (two or more sensors)<\/p>\n

 <\/p>\n

10,000 samples per second<\/p>\n<\/td>\n<\/tr>\n

Minimum sample rate
USB or wireless<\/td>\n		0.00125 samples per second (800 seconds\/sample)<\/td>\n<\/tr>\n
Size and weight
Dimensions
Weight<\/td>\n		8.8 cm x 15.4 cm x 2.5 cm
220 g<\/td>\n<\/tr>\n
Safe-use temperatures
Operating
Storage<\/td>\n		0\u00b0C to 45\u00b0C (32\u00b0F to 113\u00b0F)
-30\u00b0C to 60\u00b0C (-22\u00b0F to 140\u00b0F)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>","protected":false},"excerpt":{"rendered":"

Specifications and User Guide TROUBLESHOOTINGOn a Mac or Windows ComputerGraphical Analysis\/Graphical Analysis Pro  and Logger Lite – LabQuest Stream must be connected via USB. It…<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[3378,6107,6155,3452,720,3377,6156],"class_list":["post-3656","post","type-post","status-publish","format-standard","hentry","tag-issue","tag-lq-stream","tag-lqstreammain","tag-main","tag-maintil","tag-problem","tag-stream"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=3656"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3656\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=3656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=3656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=3656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}