{"id":3689,"date":"2018-09-05T21:12:57","date_gmt":"2018-09-06T04:12:57","guid":{"rendered":""},"modified":"2020-01-14T18:09:15","modified_gmt":"2020-01-15T02:09:15","slug":"3689","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/3689","title":{"rendered":"Why does the LabQuest Emulator no longer work with my LabQuest?"},"content":{"rendered":"<p>The LabQuest Emulator will not be able to communicate with a LabQuest over USB if a newer USB device driver has been installed by another application. The newer USB device drivers were first distributed in May, 2016 by the following products:<\/p>\n<ul>\n<li><b>Logger <i>Pro<\/i> (version 3.11)<\/b>: <a href=\"https:\/\/www.vernier.com\/support\/updates\/logger-pro\/\">https:\/\/www.vernier.com\/support\/updates\/logger-pro\/<\/a><\/li>\n<li><b>Logger Lite (version 1.9)<\/b>: <a href=\"https:\/\/www.vernier.com\/products\/software\/logger-lite\/\">https:\/\/www.vernier.com\/products\/software\/logger-lite\/<\/a><\/li>\n<li><b>LabVIEW<\/b>: <a href=\"https:\/\/www.vernier.com\/engineering\/ni-labview\/downloads\/labquest\/\">https:\/\/www.vernier.com\/engineering\/ni-labview\/downloads\/labquest\/<\/a><\/li>\n<li><b>Graphical Analysis 4<\/b>: <a href=\"https:\/\/www.vernier.com\/products\/software\/graphical-analysis\/\">https:\/\/www.vernier.com\/products\/software\/graphical-analysis\/<\/a><\/li>\n<\/ul>\n<p>While we have not created a new installer for the LabQuest Emulator work with the new driver, an existing install can be made to work by replacing a LabQuest communication library on your computer.<\/p>\n<p>The communication library is named <b>NGIO_lib.dll<\/b> and is installed in the same folder as the LabQuest Emulator application. Typically, the NGIO_lib.dll is installed here:<br \/>\nC:\\Program Files (x86)\\Vernier Software\\LabQuest Emulator<br \/>\nYou will need to replace this file with the attached version. This version was first distributed with Logger <i>Pro<\/i> 3.11 and should never go out of date, with respect to the LabQuest Emulator software.<\/p>\n<p><a href=\"http:\/\/www2.vernier.com\/til\/3689\/NGIO_lib.zip\">http:\/\/www2.vernier.com\/til\/3689\/NGIO_lib.zip<\/a><\/p>\n<p><b>Related:<\/b><\/p>\n<ul>\n<li><a href=\"\/til\/2462\/\">LabQuest Emulator Troubleshooting and FAQs<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>The LabQuest Emulator will not be able to communicate with a LabQuest over USB if a newer USB device driver has been installed by another&#8230;<\/p>\n","protected":false},"author":2166,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[666,1065,2397,2797,2463,6220,4919,479,68,4166,1608],"class_list":["post-3689","post","type-post","status-publish","format-standard","hentry","tag-driver","tag-jungo","tag-labquest","tag-labquest-emulator","tag-lq","tag-ngio_lib","tag-sdk","tag-usb","tag-windows","tag-windriver","tag-winusb"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/2166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=3689"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3689\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=3689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=3689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=3689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}