{"id":3986,"date":"2019-04-18T15:42:55","date_gmt":"2019-04-18T22:42:55","guid":{"rendered":""},"modified":"2025-07-24T13:44:36","modified_gmt":"2025-07-24T20:44:36","slug":"3986","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/3986","title":{"rendered":"Go Direct Temperature Probe Troubleshooting and FAQs"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.vernier.com\/product\/go-direct-temperature-probe\/\">Go Direct<sup>\u00ae<\/sup> Temperature Probe<\/a><\/h3>\n<p><strong>GDX-TMP<\/strong>\u2014Single Sensor<br \/><strong>GDX-TMP-TP<\/strong>\u20148 Sensors + Charging Station<\/p>\n<p><a href=\"\/manuals\/GDX-TMP\">Specifications and User Guide<\/a><\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.vernier.com\/wp-content\/uploads\/2019\/11\/product.gdx-tmp._hero.001-scaled.jpg\" alt=\"\"\/><\/figure>\n<\/div>\n<\/div>\n<p class=\"has-text-align-center has-very-light-gray-background-color has-background\"><strong>Some versions of this sensor support Remote Data Logging.<\/strong><br \/><a href=\"\/til\/23335\/\">Which sensors are equipped with the remote data logging feature?<\/a><\/p>\n<h3 class=\"wp-block-heading\">Troubleshooting<\/h3>\n<p><strong>General: <\/strong>Press the power button on the sensor to turn it on. Connect your sensor as described in the <a href=\"https:\/\/www.vernier.com\/til\/get-started\/go-direct\">Getting Started instructions for your device<\/a>.<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Primary Test: <\/strong>Hold the tip of the sensor in your hand and check for the temperature readings to change.<\/li>\n<\/ul>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Additional Troubleshooting<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/4023\/\">What is the difference between a Go Wireless sensor and a Go Direct sensor?<\/a><\/li>\n<li><a href=\"\/til\/4338\/\">Go Direct Temperature sensor reports a constant non-zero value.<\/a><\/li>\n<li><a href=\"\/til\/11512\/\">My Go Direct Temperature is stuck at 0\u00b0C<\/a><\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>REMOTE DATA LOGGING<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/til\/23335\/\">Which sensors are equipped with the remote data logging feature?<\/a><\/li>\n<li><a href=\"\/til\/23278\/\">Is there a way to update Go Direct sensors with the remote data logging feature?<\/a><\/li>\n<li><a href=\"\/til\/23256\/\">Remote Data Logging Troubleshooting and FAQs<\/a><\/li>\n<li><a href=\"\/til\/23325\/\">How long will my battery last for my remote data logging experiment?<\/a><\/li>\n<li><a href=\"\/til\/23640\/\">How do I check the status of my sensor during a remote data logging experiment?<\/a><\/li>\n<li><a href=\"\/til\/23647\/\">How do I bring remote logging data from multiple devices or multiple runs into a single Graphical Analysis file?<\/a><\/li>\n<\/ul>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Specifications<\/h3>\n<ul class=\"wp-block-list\">\n<li>Range: \u201340 to 125\u00b0C<\/li>\n<li>Maximum Temperature without causing damage: 150\u00b0C<\/li>\n<li>Handle range: \u201310 to 45\u00b0C <\/li>\n<li>Resolution: 0.01\u00b0C <\/li>\n<li>Accuracy: \u00b10.25\u00b0C <\/li>\n<li>Response time (time for 90% of reading): 20 seconds (in water, with stirring)<\/li>\n<li>Probe dimensions<br \/>\u26ac Overall length (handle + shaft): 18.5 cm<br \/>\u26ac Stainless steel shaft: length 11.5 cm, diameter 4.7 mm<br \/>\u26ac Probe handle: length 7 cm, maximum width 3.5 cm, depth 2 cm<\/li>\n<li>Connections<br \/>\u26ac Wireless: Bluetooth<sup>\u00ae<\/sup> v4.2 (wireless range 30 m unobstructed) <br \/>\u26ac Wired: USB 2.0 full speed<\/li>\n<li>Battery: <a href=\"http:\/\/www.vernier.com\/gdx-bat-300\">300 mA Li-Poly<\/a><br \/>\u26ac Battery Life (single, full charge): ~24 hours continuous data collection<br \/>\u26ac Battery Life (lifetime): 2 \u2013 5 years (typical)<\/li>\n<\/ul>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Calibration<\/h3>\n<p>Calibrate? No. Each sensor is carefully calibrated during the manufacturing process. This sensor cannot be calibrated by the user.<\/p>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h3 class=\"wp-block-heading\">Battery Troubleshooting<\/h3>\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">If the sensor can be turned on when connected by USB but not when disconnected from USB, the battery either needs charging or has reached its end of life and can no longer hold a charge. <\/span><br \/>\u26ac <span style=\"font-weight: 400;\">First, try charging the sensor for several hours. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">If the sensor still won\u2019t turn on when disconnected from USB, try swapping the battery with a working sensor to see if the problem follows the battery or stays with the sensor.<\/span><br \/>\u26ac If the problem stays with the sensor, the battery is probably not the issue.<br \/>\u26ac If the problem follows the battery, <span style=\"font-weight: 400;\">the battery has likely reached its end of life.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">If you intend to use this sensor wirelessly, its battery will need replacing<\/span>.<br \/><span style=\"font-weight: 400;\"><a href=\"\/product\/go-direct-300-mah-replacement-battery\/\">Go Direct&reg; 300 mAh Replacement Battery<\/a> (<nobr>GDX-BAT-300<\/nobr>)<\/span><\/li>\n<li>See <a href=\"\/til\/15056\/\">How do I replace the battery in a Go Direct Wand-Style Sensor?<\/a> for more information (including a <a href=\"https:\/\/youtu.be\/BRLhaOUjmaI\">video<\/a>).<\/li>\n<\/ol>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"has-text-align-center has-very-light-gray-background-color has-background\"><span style=\"font-weight: 400;\"><strong>Rechargeable batteries are covered by a one-year warranty.<\/strong><\/span><br \/>Batteries <span style=\"font-weight: 400;\">should last two to five years in typical use. <\/span><\/p>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Related Products<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/product\/micro-usb-to-usb-c-cable\/\">Micro USB to USB-C Cable<\/a> (<nobr>CB-USB-C-MICRO<\/nobr>)<\/li>\n<li><a href=\"\/product\/go-direct-charge-station\/\">Go Direct<sup>&reg;<\/sup> Charge Station<\/a> (<nobr>GDX-CRG<\/nobr>)<\/li>\n<li><a href=\"\/product\/electrode-support\/\">Electrode Support<\/a> (<nobr>ESUP<\/nobr>)<\/li>\n<li><a href=\"\/product\/go-direct-sensor-clamp\/\">Go Direct&reg; Sensor Clamp<\/a> (<nobr>GDX-CLAMP<\/nobr>)<\/li>\n<li><a href=\"\/product\/go-direct-surface-temperature-sensor\/\">Go Direct<sup>&reg;<\/sup> Surface Temperature Sensor<\/a> (<nobr>GDX-ST<\/nobr>)<\/li>\n<li><a href=\"\/product\/go-direct-wide-range-temperature-probe\/\">Go Direct<sup>&reg;<\/sup> Wide-Range Temperature Probe<\/a> (<nobr>GDX-WRT<\/nobr>)<\/li>\n<li><a href=\"\/product\/stainless-steel-temperature-probe\/\">Stainless Steel Temperature Probe<\/a> (<nobr>TMP-BTA<\/nobr>)<\/li>\n<\/ul>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Replacement Parts<\/h3>\n<ul class=\"wp-block-list\">\n<li><a href=\"\/product\/go-direct-300-mah-replacement-battery\/\">Go Direct&reg; 300 mAh Replacement Battery<\/a> (<nobr>GDX-BAT-300<\/nobr>)<\/li>\n<li><a href=\"\/product\/micro-usb-cable\/\">Micro USB Cable<\/a> (<nobr>CB-USB-MICRO<\/nobr>)<\/li>\n<\/ul>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Go Direct\u00ae Temperature Probe GDX-TMP\u2014Single SensorGDX-TMP-TP\u20148 Sensors + Charging Station Specifications and User Guide Some versions of this sensor support Remote Data Logging. Troubleshooting General:&#8230;<\/p>\n","protected":false},"author":86433,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[6696,6697,6519,6694,720,6695,1773],"class_list":["post-3986","post","type-post","status-publish","format-standard","hentry","tag-gdx-tmp","tag-gdx-tmpmain","tag-gdxmain","tag-gdxtmpmain","tag-maintil","tag-tempmain","tag-tmpmain"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/86433"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=3986"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/3986\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=3986"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=3986"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=3986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}