{"id":744,"date":"2012-11-27T22:06:55","date_gmt":"2012-11-28T06:06:55","guid":{"rendered":""},"modified":"2024-04-16T10:53:44","modified_gmt":"2024-04-16T17:53:44","slug":"744","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/744","title":{"rendered":"What is the repair policy on calculators, CBLs, and Graph Link cables?"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Texas Instruments provides free out of warranty repair for connector (I\/O or link port) problems on graphing calculator and data collection devices that are <b>up to three years old<\/b>, if it is determined that the link port is broken. To receive a replacement, contact TI (1-800-TI-CARES) to make arrangements for the free replacement of the unit. Please note that the original unit will not be returned but will be replaced with a reconditioned unit.<\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"628\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2012\/11\/Calculator_I-O_port-1024x628.jpg\" alt=\"\" class=\"wp-image-19814\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2012\/11\/Calculator_I-O_port-1024x628.jpg 1024w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2012\/11\/Calculator_I-O_port-600x368.jpg 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2012\/11\/Calculator_I-O_port-768x471.jpg 768w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2012\/11\/Calculator_I-O_port-1536x942.jpg 1536w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2012\/11\/Calculator_I-O_port-2048x1256.jpg 2048w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2012\/11\/Calculator_I-O_port-260x160.jpg 260w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<p>If the link port is broken the likely symptom will be a &#8220;link transmission error&#8221; when trying to transfer programs or data. The physical symptoms of a broken link port are that the link cable will fit loosely into the link port and\/or the plastic around the link port is missing or broken.<\/p>\n<div class=\"wp-block-group has-kb-palette-15-background-color has-background\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"]{text-align:center;font-weight:normal;font-style:normal;color:#ffffff;}.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_16e6e8-3b[data-kb-block=\"kb-adv-heading4960_16e6e8-3b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading4960_16e6e8-3b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_16e6e8-3b\">Contact Texas Instruments <\/h3>\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"tel:+1-800-842-2737\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/call.png\" alt=\"\" class=\"wp-image-6115\"\/><\/a><\/figure>\n<\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"]{text-align:center;font-weight:normal;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_291357-93[data-kb-block=\"kb-adv-heading4960_291357-93\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading4960_291357-93 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_291357-93\">1-800 TI CARES<\/h4>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"mailto:ti-cares@ti.com\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/02\/email.png\" alt=\"\" class=\"wp-image-6114\"\/><\/a><\/figure>\n<\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"]{text-align:center;font-weight:normal;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"] mark.kt-highlight{font-weight:normal;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4960_8124fa-e1[data-kb-block=\"kb-adv-heading4960_8124fa-e1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading4960_8124fa-e1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4960_8124fa-e1\">ti-cares@ti.com<\/h4>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Texas Instruments provides free out of warranty repair for connector (I\/O or link port) problems on graphing calculator and data collection devices that are up&#8230;<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[207,89,675,674,673,672,87],"class_list":["post-744","post","type-post","status-publish","format-standard","hentry","tag-calculator","tag-graph-link","tag-i-o","tag-link","tag-link-ports","tag-repair","tag-ti-gl"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=744"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/744\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=744"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=744"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}