{"id":9574,"date":"2020-09-18T12:36:11","date_gmt":"2020-09-18T19:36:11","guid":{"rendered":"https:\/\/www.vernier.com\/til\/?p=9574"},"modified":"2020-09-18T14:18:47","modified_gmt":"2020-09-18T21:18:47","slug":"the-labquest-app-crashes-or-changes-to-the-home-screen-when-i-tap-on-a-button-or-scroll-a-dialog-on-labquest-3","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/9574","title":{"rendered":"Why does LabQuest App crash or change to the Home screen when I tap on a button or scroll a dialog on LabQuest 3?"},"content":{"rendered":"<p>The most likely cause is your tap being interpreted as a swipe. When this happens, the LabQuest App goes out of view, often displaying the Home screen. This is most likely to happen when the button is near the sides of the screen, or when the section of the dialog that scrolls is close to the top notification bar.<br \/><a href=\"\/til\/8380\/\">Which gestures work with LabQuest 3 touch screen?<\/a><\/p>\n<p class=\"inline\">If your notification bar shows the LabQuest App icon, <img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"25\" class=\"wp-image-8492\" style=\"width: 25px;\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/08\/lq-app-border@2x.png\" alt=\"\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/08\/lq-app-border@2x.png 153w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/08\/lq-app-border@2x-90x90.png 90w\" sizes=\"auto, (max-width: 25px) 100vw, 25px\" \/>, but that icon is no longer underlined, then you likely just changed views. Tap the LabQuest App icon or swipe from the right side of the screen to return to the LabQuest App.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"24\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-on-battery.png\" alt=\"\" class=\"wp-image-9576\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-on-battery.png 800w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-on-battery-600x18.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-on-battery-768x23.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<p>If the LabQuest App icon is no longer shown, then the LabQuest App has crashed and needs to be restarted. From the Home screen, tap the LabQuest App icon.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"24\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-no-LQ-App.png\" alt=\"\" class=\"wp-image-9577\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-no-LQ-App.png 800w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-no-LQ-App-600x18.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/09\/0000-top-bar-Home-no-LQ-App-768x23.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<p>To reduce the likelihood of this happening, try the following:<\/p>\n<ul class=\"wp-block-list\">\n<li>Be careful not to drag your finger when tapping a button.<\/li>\n<li>Avoid tapping the buttons right at the edge of the screen.<\/li>\n<li>Start scrolling from a location further away from the top navigation bar, if possible.<\/li>\n<\/ul>\n<p> If you continue to have trouble contact Vernier.<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_f83f48-49, .wp-block-kadence-advancedheading.kt-adv-heading_f83f48-49[data-kb-block=\"kb-adv-heading_f83f48-49\"]{text-align:center;font-weight:normal;font-style:normal;color:#007377;}.wp-block-kadence-advancedheading.kt-adv-heading_f83f48-49 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_f83f48-49[data-kb-block=\"kb-adv-heading_f83f48-49\"] 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data-kb-block=\"kb-adv-heading_c2c675-e6\"><a href=\"tel:+1-888-837-6437\">1-888-837-6437<\/a><\/h3>\n<\/div>\n<\/div>\n<p><strong>Related Topics<\/strong><br \/><a href=\"\/til\/8435\/\">My LabQuest 3 touch screen is not responding to taps, what should I do?<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The most likely cause is your tap being interpreted as a swipe. When this happens, the LabQuest App goes out of view, often displaying the&#8230;<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-9574","post","type-post","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/9574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=9574"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/9574\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=9574"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=9574"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=9574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}