{"id":9884,"date":"2020-11-03T07:01:39","date_gmt":"2020-11-03T15:01:39","guid":{"rendered":"https:\/\/www.vernier.com\/til\/?p=9884"},"modified":"2020-11-03T12:02:51","modified_gmt":"2020-11-03T20:02:51","slug":"labquest-3-does-not-find-my-usb-drive-when-i-try-to-export-or-print-to-file","status":"publish","type":"post","link":"https:\/\/www.vernier.com\/til\/9884","title":{"rendered":"LabQuest 3 does not find my USB drive when I try to Export or Print to File."},"content":{"rendered":"<div class=\"notice\" style=\"border: 1px solid red; padding: 1em; text-align: center; margin-bottom: 1em;\">\n<h3><b>This applies to LabQuest 3 version 3.0.1 only.<\/b><\/h3>\n<p>This issue will be resolved in the 3.0.2 update of the LabQuest software.<\/p>\n<\/div>\n<p class=\"wp-block-paragraph\">When attempting to <strong>Export a .txt file<\/strong> or use the <strong>Print to File <\/strong>feature in LabQuest 3 version 3.0.1, the LabQuest will not find a connected USB drive if the USB drive has been named. Since USB drives typically come with a default name, most USB drives will show this issue. <\/p>\n<p class=\"wp-block-paragraph\">The workaround is to remove the name from the USB drive. This is most easily done on a computer.<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\">\n<li>Connect your USB drive to a computer and launch Windows Explorer. (On a Mac, this is done in the Finder)<\/li>\n<li>Find your drive in the list in the left column. Right click the drive and select properties.<\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"731\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-1.png\" alt=\"\" class=\"wp-image-9887\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-1.png 1005w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-1-600x436.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-1-768x559.png 768w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-1-271x198.png 271w\" sizes=\"auto, (max-width: 1005px) 100vw, 1005px\" \/><\/figure>\n<\/div>\n<\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Highlight the existing USB Drive&#8217;s name and delete it.<\/li>\n<li>Click Apply to remove the name from the drive.<\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"731\" src=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-2.png\" alt=\"\" class=\"wp-image-9888\" srcset=\"https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-2.png 1005w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-2-600x436.png 600w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-2-768x559.png 768w, https:\/\/www.vernier.com\/til\/wp-content\/uploads\/sites\/2\/2020\/11\/Rename-Drive-2-271x198.png 271w\" sizes=\"auto, (max-width: 1005px) 100vw, 1005px\" \/><\/figure>\n<\/div>\n<\/div>\n<p class=\"wp-block-paragraph\">The LabQuest 3 will now be able to find and use the USB drive for all functions related to open, save, export, and print.<\/p>\n<p class=\"wp-block-paragraph\"><em><strong>Note:<\/strong> Saving and opening QMBL files and .swu (LabQuest updater) are not affected by this issue.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>This applies to LabQuest 3 version 3.0.1 only. This issue will be resolved in the 3.0.2 update of the LabQuest software. When attempting to Export&#8230;<\/p>\n","protected":false},"author":1698,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-9884","post","type-post","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/9884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/users\/1698"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/comments?post=9884"}],"version-history":[{"count":0,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/posts\/9884\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/media?parent=9884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/categories?post=9884"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vernier.com\/til\/wp-json\/wp\/v2\/tags?post=9884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}