This is a procedure for testing a LabQuest 2 battery to determine if it needs to be replaced. Testing the battery under a known set of parameters will give you an idea of how well it will last under normal daily use.
In some cases, the LabQuest battery will appear to discharge or drain very quickly after being fully charged. In other cases, even though it has been connected to AC power for a long time, it still hasn't charged fully. Doing a discharge test will help you to check the capacity of your battery, resolve problems, and provide the LabQuest with an accurate calibration of the battery.
LabQuest Battery Test:
1. If you have not already updated your LabQuest to the latest version, you can download the free update at:
Note: Battery performance is typically improved by going to the newest software versions. Also, in particular, LabQuest 2.0.1 had a bug that would cause the battery to not charge in certain situations, this has been fixed in LabQuest update 2.1
2. Disconnect all sensors.
3. Turn off Wi-Fi: Tap on the WiFi icon at the bottom of the screen, and make sure that the radio button is set to off, (simply not connected to a network but still on will still use significant power.)
4. Connect LabQuest to AC power and let it charge overnight (at least 8 hours) with the power ON.
5. Choose Sensor Setup from the Sensors menu.
6. Tap Internal Temperature to turn on the internal temperature sensor and tap OK.
7. On the Meter screen, tap Length.
8. Set data-collection Duration to 18 hours and Sampling Rate to 600 samples/hour. Tap OK.
9. With the LabQuest still ON, disconnect the fully-charged unit from AC power.
10. Tap Start and let data collection run overnight. Note: the screen will dim after 2 minutes and turn off after 5 minutes. This is a normal power saving measure.
11. In the morning the LabQuest battery should be completely discharged. Connect the LabQuest to AC power and press the power button. Tap Open when you see a message telling you that "An auto-recovery or remote data collection file has been detected".
12. Tap the Graph tab and then tap the last data point. Take note of how many hours data collection lasted. Tip: If you are testing multiple LabQuests, a sticky note on each unit to show how long it lasted can help tell them apart.
13. If data collection lasted for more than 6 hours, the test has resolved your issue. If data collection lasted less than 6 hours, continue to the next step.
14. Repeat this process by again charging the battery overnight and repeating data collection to see how long the battery lasts during a second data-collection run.
15. If the battery lasted less than 6 hours during the second data-collection run, it can no longer hold a full charge. It can still be used, but will no longer be useful for long experiments. If you can use the LabQuest connected to AC power, it will still work. If you need to use the LabQuest on battery power, the battery will need to be replaced.
-If your battery is less than a year old, contact Vernier technical support to arrange for a replacement battery.
-If your battery is more than a year old, a replacement battery is available: LabQuest 2 and LabQuest Stream Battery, order code LQ2-BAT, $19.
TIL 2741: LabQuest 2 Battery Troubleshooting and FAQs