If this is what you see (in white or pale blue font) when you are updating your LabQuest 2 or turning it on:

OpenedHand Linux (Poky) 3.3.1 (none) tty1
(none) login:


The software on the LabQuest 2 is corrupt. Please contact Vernier Software & Technology technical support for a recovery card.

Note that the LabQuest 2 can also ask for the password for Wi-Fi networks, but the screen will look nothing like this. (If you are in that situation, type your Wi-Fi password or press cancel.)