So far, we have had one report of Lenovo Thinkpad T530 that wouldn’t work with some Go!Motion devices on some of the laptop USB ports. After some testing, we found that USB ports marked in yellow plastic are typically powered up all the time and are most likely fed by a different power source than the laptop’s other USB ports. We suspect that the voltage is lower on the yellow ports and not sufficient to power all devices.
We are investigating this issue. If you have this issue with one of our devices, please let us know the make and model of the computer by sending an e-mail to email@example.com
A short-term workaround is to use one of the non-yellow USB ports.