Go Direct sensors running older firmware should be updated. While sensors with older firmware will work with Graphical Analysis and LabQuest App, there will be differences in software features and behavior compared to sensors running the newest firmware.

Determine if your sensor needs a firmware update using Graphical Analysis

1. Launch Graphical Analysis.
2. Connect your sensor and look for firmware update information. If connecting the sensor initially by USB, click the Sensor Setup button at lower left:

Determine if your sensor needs a firmware update using LabQuest App (v2.8.5 or newer)

1. Connect your sensor via wireless or USB connection.
2. Once connected, a dialog will be shown when a firmware update is available for that sensor. You cannot update the sensor firmware from a LabQuest.

Update the Firmware (Graphical Analysis 6.1 and older)

1. You must use a Windows or Mac computer running Graphical Analysis to update firmware.
2. Launch the most recent version of the Graphical Analysis app on a computer.
3. Connect the sensor to the computer via USB. You cannot update sensors with a Bluetooth connection.
4. Click or tap the Sensor Setup button (lower right corner of the screen) to launch the Sensors dialog.
5. Click or tap the Update Firmware button under the sensor you want to update.
6. Click or tap the Close App and Update Firmware button.
7. When the update is complete, click or tap the Return to Graphical Analysis button. Your sensor is now updated.

Do not use a virtual machine such as VMWare on a Mac while updating the firmware. Updates will fail if a virtual machine is running. Only use Graphical Analysis on the host operating system for firmware updates, and shut down or pause any virtual machines before starting firmware updates.

Update the Firmware (Graphical Analysis 6.2 and above) NEW

Install the Vernier Firmware Updater Application

If you have not installed the Firmware Updater on your Mac or Windows computer before, please run the installer.

Download Mac Version (coming soon)

Download Windows Version (coming soon)

Update the Vernier Firmware Updater Application

If you have previously installed the Firmware Updater application on you Mac or Windows make sure it is up to date.

• Open the Vernier Updater application on you computer (Mac or Windows required)

• Look for the update badge
• Open the About dialog box
• Click check for updates

Update the Go Direct Device Firmware

You must use a Mac or Windows or computer running the Vernier Firmware Updater app to update firmware. Do not use a virtual machine such as VMWare on a Mac while updating the firmware. Updates will fail if a virtual machine is running. Only use the Vernier Firmware Updater application on the host operating system for firmware updates, and shut down or pause any virtual machines before starting firmware updates.

• Launch the Vernier Firmware Updater app on a computer.
• Connect the sensor to the computer via USB. You cannot update sensors with a Bluetooth connection.
• If there is new firmware available for the connected sensor, you will see an “Update Firmware” button. If the sensor is up to date, there will not be an option to update the firmware.

• Click or tap the Update Firmware button under the sensor you want to update.

IMPORTANT: Do not disconnect the USB cable, close the application, or turn off your computer until the process is complete.

• Allow the update process to run to completion.
• Your sensor is now updated.