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What are the dimensions of the 3-step pulley/wheel on the Rotary Motion Sensor?

  • September 12, 2017
  • 0
The dimensions and masses are the same for the Standard Rotary Motion Sensor and the Go Direct Rotary Motion Sensor. The measurements are as follows: Diameter of small groove: 10 mm Diameter of medium groove: 29 mm Diameter of large groove: 4...
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Windows Pre-Logger Pro 3.11 original LabQuest and LabQuest Mini, and pre-3.12 LabPro drivers

  • September 12, 2017
  • 0
This information pertains to the original LabQuest.If you have LabQuest 2, see this article. This document has information for device drivers that work with older versions of Logger Pro. If you are using a Logger Pro version 3.11 or newer with La...
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Surface Temperature Sensor Troubleshooting and FAQs

  • September 8, 2017
  • 0
Surface Temperature Sensor (STS-BTA) Specifications and User Guide Troubleshooting Primary Test: Plug in the sensor and start up the data-collection program. Temperature readings should appear on the main screen of the pr...
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Go Direct Surface Temperature Sensor Troubleshooting and FAQs

  • September 8, 2017
  • 0
Go Direct® Surface Temperature Sensor (GDX-ST) Specifications and User Guide Troubleshooting General: Press the power button on the sensor to turn it on. Connect your sensor as described in the Getting Started instructions...
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Go Direct Colorimeter Troubleshooting and FAQs

  • September 7, 2017
  • 0
Go Direct® Colorimeter (GDX-COL) Specifications and User Guide Troubleshooting General: Press the power button on the sensor to turn it on. Connect your sensor as described in the Getting Started instructions for your devi...
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The tab on the BTA or BTD connector of my sensor is broken. Can it be repaired?

  • August 31, 2017
  • 0
Unfortunately, the tab on the connector can not be replaced, and it is not a simple matter to clip off the end of the cable and replace it with a new one. In nearly every case where this has happened, it has been because the cord gets tangled in ...
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LabQuest 2 booted to a screen that lists LabQuest App and Audio Function Generator, but the LabQuest App will not open.

  • August 30, 2017
  • 0
When LabQuest 2 starts up, it should automatically launch a screen with menus for "File Sensors" across the top. If it turns on and loads the home screen with "LabQuest App and Audio Function Generator" across the top, this is caused by software cor...
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Go Direct Wide-Range Temperature Probe Troubleshooting and FAQs

  • August 30, 2017
  • 0
Go Direct® Wide-Range Temperature Probe (GDX-WRT) Specifications and User Guide Troubleshooting General: Press the power button on the sensor to turn it on. Connect your sensor as described in the Getting Started instructi...
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Wide-Range Temperature Probe Troubleshooting and FAQs

  • August 30, 2017
  • 0
Wide-Range Temperature Probe (WRT-BTA) Specifications and User Guide Troubleshooting Primary Test: Connect the sensor and run the data-collection program. Hold the tip of the sensor in your hand and check for the temperat...
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Turbidity Sensor Troubleshooting and FAQs

  • August 25, 2017
  • 0
Turbidity Sensor (TRB-BTA) Specifications and User Guide Troubleshooting Primary Test: Connect the sensor to the Vernier interface and run the data-collection program. Fill the sample bottle to the top of the line on the ...
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