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Where can I get replacement LEDs to use with the KidWind SimpleGEN?

  • September 1, 2015
  • 0
There are two LED types included with the KidWind simpleGEN (KW-SGEN), a 10 mm red diffused LED and a 5 mm bi-color LED that appears white when not in use. Vernier does not sell replacements for the LEDs, and they are not covered under our standard 5...
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How do I connect my Go Wireless Heart Rate to the Graphical Analysis App?

  • September 1, 2015
  • 0
Make sure you are using a supported device and running the most recent version of either the Graphical Analysis/Graphical Analysis Pro App or the Graphical Analysis GW App. See Go Wireless Sensors - Computer, Tablet and Mobile Device Support Details...
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Are there options to protect my LabQuest from getting wet?

  • August 27, 2015
  • 0
Although Vernier does not offer a waterproof case for LabQuest, there are some options to protect your LabQuest if your class is caught in the rain in the field or to keep your LabQuest protected during water quality sampling in the lab. Note: These...
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Why does my LabQuest 2 get stuck while booting and not make it past the logo screen?

  • August 26, 2015
  • 0
This information pertains to LabQuest 2. If you have a LabQuest 3, see this article.If you have an original LabQuest, see this article. Symptoms LabQuest 2 displays the LabQuest logo and then gets stuck on that screen, OR LabQuest 2...
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Why does my iPad keyboard cover the text entry fields in Graphical Analysis?

  • August 24, 2015
  • 0
Since iOS 8, it is possible to get the iPad keyboard into a state where it will obscure one or more entry fields of an application. The most common cause is related to the Splitting and Docking of the keyboard. The simplest way to overcome this is...
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My WPA2 Enterprise network requires a certificate, how do I install it on LabQuest 2 or LabQuest 3?

  • August 12, 2015
  • 0
To install a certificate you will need the certificate from your security server (refer to your IT department). It needs to be in Base64 encoding with a ".pem" extension (see below for details). First, save the certificate file onto a micro-SD ...
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Why did the wires on my wind turbine generator come off?

  • August 6, 2015
  • 0
The most frequent cause of wires becoming detached from the KidWind Wind Turbine Generator with Wires (KW-GEN3) is stress on the connection. Repeated bending of the wire at the point where it is attached to the generator will cause wire breakage. ...
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How do I tighten the force sensor in my Structures and Materials Tester (VSMT)?

  • August 5, 2015
  • 0
The force sensor portion of the Vernier Structures & Materials Tester (VSMT) may be loose in some units shipped in April 2015. Tighten the VSMT force sensor (also known as the load cell) connection to the traveling ram by removing the load c...
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Which camera should I purchase for video analysis?

  • August 4, 2015
  • 0
It is difficult to recommend specific camera models for video analysis because consumer-grade electronics, such as video cameras, change frequently. Instead of recommending a specific model (only to have it replaced by another that may or may not wo...
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Motion Encoder Cart turns on but does not register motion.

  • August 4, 2015
  • 0
SYMPTOMA Motion Encoder Cart fails to record any motion when used with a Dynamics Cart and Track System with Motion Encoder (DTS-EC). TROUBLESHOOTINGTroubleshooting is easiest if you have multiple Encoder Carts. Find a receiver and cart and track th...
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