Troubleshooting

General: Press the power button on the sensor to turn it on. Connect your sensor as described in the Getting Started instructions for your device. (The green LED will flash to indicate the sensor is connected.)

  • Primary Test: Place the sensor over a sample containing 1% ethanol. The readings will rise within a minute to near 1%.
  • Secondary Test: Verify that the sensor reads 0.01% or less in air after warming up for 5 minutes.
  • Tertiary Test: Check the calibration screen to make sure the live reading is stable when not exposed to ethanol after warming up for 5 minutes.

Tips

  1. Did you allow the sensor to warm up? There is a 5 minute warm up period each time you turn the sensor on.
  2. Is your data collection time long enough? Diffusion of gases is a fairly slow process and there are delays in readings.
  3. Are you collecting in a controlled environment? Use the 250 mL Nalgene collection bottle and split stopper that is included with the sensor for best results.
  4. Is your expected concentration of ethanol too high for the sensor? If you are testing something with an expected ethanol concentration above 3%, dilute the sample before collecting.

Additional Troubleshooting

Specifications

  • Range: 0% to 3%
  • Response Time: 90% of full scale in 60 seconds (after initial warm up)
  • Range: 0% to 3%
  • Accuracy
    ⚬ Factory calibration: ±1.5% at 3%
    ⚬ Custom calibration (1-3%): ±0.5% at 3%
    ⚬ Custom calibration (0.1-1%): ±0.3% at 1%
  • Connections:
    ⚬ Wireless: Bluetooth® v4.2 (wireless range 30 m unobstructed)
    ⚬ Wired: USB 2.0 full speed
  • Battery: 650 mA Li-Poly
    ⚬ Battery Life (single, full charge): ~8 hours continuous data collection
    ⚬ Battery Life (lifetime): 2 – 5 years (typical)

Calibration

For experiments looking at rate of change, calibration is not necessary. For quantitative analysis, calibration is recommended. Use a two-point procedure for best results. See the user manual for how to prepare standards for calibration. See also, How do I calibrate my sensor?

Battery Troubleshooting

  1. If the sensor can be turned on when connected by USB but not when disconnected from USB, it is likely that the battery just needs to be charged.
    ⚬ Try charging the sensor for several hours.
  2. If the sensor still won’t turn on when disconnected from USB, try swapping the battery with a working sensor to see if the problem follows the battery or stays with the sensor.
    ⚬ If the problem stays with the sensor, the battery is probably not the issue.
    ⚬ If the problem follows the battery, the battery has likely reached its end of life.
  3. If you intend to use this sensor wirelessly, its battery will need replacing.
    Go Direct® 650 mAh Replacement Battery (GDX-BAT-650)
  4. See How do I replace the battery in a Go Direct Wand-Type Sensor? for more information (including a video).

Rechargeable batteries are covered by a one-year warranty.
Batteries should last two to five years in typical use.