If you think your LabQuest 3 units are not charging or not holding a charge, here are some troubleshooting steps to see if you have a problem, and if you do, which part is actually failing.
Getting Started
Before you start troubleshooting, her...
This page is about Data Privacy Agreements and Vernier apps including Graphical Analysis, Graphical Analysis Pro, Spectral Analysis, Instrumental Analysis, and Vernier Video Analysis. Legacy apps no longer updated such as Logger Pro, Logger Lite, La...
We have created a library to allow you to get data from our Go Direct sensors in Python. You will find resources for getting started with this here: https://www.vernier.com/engineering/python/ Please visit our GitHub Getting Started guide&...
We offer a standard site license as well as customizable site licenses for qualifying small schools.
In most cases, a school should purchase a site license for Vernier Video Analysis or Graphical Analysis Pro. The site license offers the simpli...
In December 2023 we discovered a situation that could cause the Go Direct® Charge Station (GDX-CRG) to overheat. We designed a replacement and started shipping units with a fix in January of 2024, as well as issued a recall so that we could fix...
The CO2 Gas Sensor (CO2-BTA) and Go Direct® CO2 Gas Sensor (GDX-CO2) have holes in the shaft of the sensor to allow airflow through the sensing element, however, it is possible for debris or small animals to enter these holes if precautions are ...
Vernier Connections requires access to certain domains in order to function.
If an IT system only provides access to certain domains, the following domains must be on an allow-list for full functionality.
*.vernierconnections.app
*.graph...
This document shows the dimensional drawing of a cross section of a Vernier Combination Dynamics Track/Optics Bench. The units are inches.
Note: The length of the tracks are 122 cm for the 1.2 meter track and 220 cm for the 2.2 meter "Long" tra...
This post pertains to Windows computers only. No other platform is affected.
PROBLEMWindows computers running Spectral Analysis v4.11.0 (or earlier) will fail to update to v4.12.0 (or later) when using the self-update mechanism.
SOLUTIONTo ...