Yes, we have updated written instructions on how to conduct the AP Chemistry Electroplating experiment using the Constant Current System (CCS-BTA). If the school or department has a site license for the Advanced Chemistry with Vernier lab book, t...

Some Go Direct Rotary Motion Sensors made in early 2018 are missing a nut that is used in attaching accessory parts to the unit. If your unit is missing the nut (as shown in the photo), please contact us at physics@vernier.com for a return merchandis...

Occasionally a Mini GC will drop its connection with your computer or LabQuest when the Temperature and Pressure are initiating and then suddenly reconnect. This typically happens when you initiate the Temperature/Pressure profile. There is nothing w...

Go Direct® Motion Detector (GDX-MD) Specifications and User Guide Which Motion Detector model do I have? Troubleshooting Press the power button on the sensor to turn it on. Connect your sensor as described in the Getting ...

Generally, calibrations are not required; therefore, most motion detectors don't support calibration. Calibrate a Go Direct Motion Detector Only the Go Direct Motion Detector can be calibrated. A one-point calibration, based on a measured d...

The answer depends on the motion detector you have. This type of damage is not covered under warranty. Can Be Repaired The transducer on a Go Direct Motion Detector can be replaced in the event of damage. However, there will be a repair fee. C...

The information below is relevant if using specific Vernier interfaces (LabPro, original LabQuest, LabQuest Mini, and LabQuest Stream) connected to a Windows computer running Logger Pro (3.14.1 or newer) or Logger Lite (v1.9.3 or newer). Important n...

If the LabQuest 2 screen is a solid white, please try the following: 1. Try to turn the unit off by holding the power button down for 10 seconds.     If the unit won't shut off that way:     a. Re...

Windows 7 Operating Systems, which are significantly behind in Windows Updates, may experience problems in installing and finalizing the device driver for Go Direct® SpectroVis® Plus Spectrophotometer (GDX-SVISPL), after installation of Logge...

Optics Expansion Kit (OEK) Specifications and User Guide Center thickness of the three lenses included in the Optics Expansion Kit: 10 cm convex – 8.3mm 20 cm convex – 5.0mm 15 cm concave – 1.7mm What has changed in the revised Optics Expansi...