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LabQuest 2 booted to a screen that lists LabQuest App and Audio Function Generator, but the LabQuest App will not open.

  • August 30, 2017
  • 0
When LabQuest 2 starts up, it should automatically launch a screen with menus for “File Sensors” across the top. If it turns on and loads......
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Go Direct Wide-Range Temperature Probe Troubleshooting and FAQs

  • August 30, 2017
  • 0
Specifications and User Guide TROUBLESHOOTING – Primary Test: Connect the sensor and run the data-collection program. Hold the tip of the sensor in your hand......
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Wide-Range Temperature Probe Troubleshooting and FAQs

  • August 30, 2017
  • 0
Specifications and User Guide Troubleshooting Specifications Calibration Calibrate? Never. Each unit is individually calibrated, and the calibration is stored on a smart chip in the......
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Turbidity Sensor Troubleshooting and FAQs

  • August 25, 2017
  • 0
Specifications and User Guide Troubleshooting NOTE: Particles in the water will settle over time and show a slow downward drift in turbidity readings; therefore, take......
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Is it possible to measure turbidity with the colorimeter?

  • August 25, 2017
  • 0
Unfortunately, it is not possible to measure turbidity using the colorimeter. The main difference is the placement of the detector and the wavelength of incident......
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What is the difference between Graphical Analysis app and Graphical Analysis 3 computer software?

  • August 23, 2017
  • 0
The Graphical Analysis name has been used as a Vernier Software title since Apple ][ days. Since Graphical Analysis 3 is not used as much......
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Go Direct Melt Station Troubleshooting and FAQs

  • August 22, 2017
  • 0
Specifications and User Guide TROUBLESHOOTING Marking Data During the TestIf you want to record specific points during the test: CALIBRATION – Calibrate? No. The temperature......
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Melt Station Troubleshooting and FAQs

  • August 22, 2017
  • 0
Specifications and User Guide Troubleshooting Additional Troubleshooting Specifications Calibration Calibrate? No. The temperature sensor embedded in the aluminum heating block of the Melt Station will......
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Can my original LabQuest be repaired?

  • August 16, 2017
  • 0
We often offer free repairs even outside a product’s warranty. However, we can no longer purchase replacement parts for original LabQuest units. The last unit......
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What do the 650 nm, 550 nm, and 450 nm channels measure in the Go Direct Light and Color sensor?

  • August 14, 2017
  • 0
The values 650 nm, 550 nm, and 450 nm refer to the peak wavelengths of visible light to which the color sensors respond. These wavelengths......
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