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I get an error message about Diffie-Hellman prime when I try to send an e-mail from LabQuest.

  • December 10, 2013
  • 0
When sending e-mail with the LabQuest 2 or LabQuest 3, the e-mail can fail to send with an error code 76. When you look at......
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How do I get good CO2 and O2 gas data during photosynthesis?

  • December 5, 2013
  • 0
We have published an innovative use article on how to get this experiment to work well. You can find it here: https://www.vernier.com/innovate/tips-and-tricks-for-success-with-photosynthesis/ This lab is......
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I have applied the LabQuest update and still have battery issues, what should I do?

  • December 3, 2013
  • 0
If your battery still does not hold a charge or recharge as expected after applying the update, try the following: -From the Home menu, choose......
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What should I do if I have a piece of hardware that needs to be repaired?

  • November 12, 2013
  • 0
We encourage you to do some troubleshooting upfront. If you have multiple sets of equipment, try methodically switching interfaces, cables, power supplies, and computing device......
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Do you charge sales tax?

  • November 4, 2013
  • 0
Purchases may be charged sales tax, depending on the state and the specifics of the order. If we are not billing a school or school......
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Why do I get the “No Printers Installed” error when trying to print from LabQuest?

  • October 29, 2013
  • 0
This information pertains to the original LabQuest and LabQuest 2. If you have a LabQuest 2, see this article. The first time you use a......
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What is the difference between the white storage bottle in the Optical DO Probe video and the clear bottle I received?

  • October 18, 2013
  • 0
The clear storage bottle containing the damp yellow sponge provides better protection for the probe during storage. Remove the entire bottle to use the Optical......
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What is the tolerance on the slits and lasers of the Diffraction Apparatus?

  • October 16, 2013
  • 0
The includes a set of slits and a red laser. The slit dimensions and laser wavelengths are critical dimensions for comparing experimental results with theory.......
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Does Graphical Analysis for iPad support AirDrop?

  • October 16, 2013
  • 0
It is possible to export data and graphs to nearby devices via AirDrop. Choose the “Open in…” option in the Export menu. Note: Exporting experiment......
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What is the Data Matrix and how is it used?

  • October 8, 2013
  • 0
The Data Matrix is a data-collection mode in LabQuest App (v. 1.5 or newer). It was created to improve data collection in the field by......
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