This information pertains to the original LabQuest.
If you have LabQuest 2 or LabQuest 3, see this article.
If a LabQuest is not recognized by a computer that can see a different LabQuest, or if the unit fails to recognize a USB thumb drive, th...
This information pertains to the original LabQuest.
If you have LabQuest 2, see this article.
The flash drive or SD card is not configured correctly
This can happen if the files are not properly extracted from the LQv1.x-Update.zip file. Download ...
How are your Go!Temps stored? It is possible to damage a Go!Temp by winding the cable around the handle of the device. If the cord is wound tightly, it can pull the wires out of the strain relief and cause the Go!Temp to malfunction.
This type...
The spring constant of the Vernier Dynamic Carts with plunger is somewhere between 3.5 and 4.2 N/cm.
The spring constant on the plunger of a Sensor Cart seems to be about 2.6 to 2.8 N/cm. Ironically, everything you need to measure the spring cons...
If a Current Probe (DCP-BTA) was subjected to more than 0.6A, it will burn out a resistor inside the sensor. This can happen when students don't get the value they want, so they just keep increasing the current on a power supply.
Typically a blown...
Yes. We have a project from Dave's garage that lets you connect one Vernier sensor to Pachube. We call it VS2PB. Details on the application are below. It is available on request by sending a message to pachube@vernier.com.
Part I. Introduction...
Logger Pro version 3.8.4 and newer has several improvements to prevent BlueTooth-related errors. If you have an older version, the first thing to try would be upgrading to the new version of Logger Pro. The updater is a free download from our web sit...
This is a problem with the calibration of the LabQuest Mini's DAQ. It will need to come in for repair. Please contact our technical support team at info@vernier.com to arrange a repair.
Symptoms will be phantom sensors or two identical sensors tha...
Logger Pro makes default calibrations available for all common units for supported sensors. Most Vernier sensors are auto-ID sensors. Auto-ID sensors can be either Smart sensors or Resistor-ID sensors. Smart sensors contain a memory chip that stores...
There are four possible explanations:
It was manufactured before 2008, which is when it became auto-id.
If you are trying to use a Drop Counter with a LabPro, the Drop Counter will not auto-id. This is because the firmware in the LabPro pre-dates th...