Sometimes a file posted for download on a website can have a .xml extension appended to its name during the download. For example, a file named experiment.smbl becomes experiment.smbl.xml. This corruption of the file name blocks the file from openin...

Graphical Analysis Pro includes a selection of sample experiments that can be very useful for remote learning or for any situation where the student isn't able to conduct an experiment themselves. Each sample experiment includes a video showing the ...

Effective October 22, 2020, Vernier Software & Technology is no longer able to distribute the Windows installers for Logger Pro version 3.12 and older or Logger Lite version 1.9 and older. This primarily affects computers running Windows XP. New...

You need to install Scratch Link to allow other hardware (including our Go Direct® Force and Acceleration Sensor (GDX-FOR)) to connect to Scratch 3.0 in a Chrome browser. An update to Chrome in the Fall of 2020 caused this connection to fail. To...

In November 2020, Apple released macOS 11 (Big Sur), as well as new hardware that use Apple Silicon chips instead of Intel chips. The first chip of this series is called the M1. Both the operating system and the chips are significant changes in the ...

Data Sharing is a feature found in Graphical Analysis Pro and other Vernier applications that helps an instructor share nearly live data with others. It is designed to share data collected by one person with others, so that the others may ...

This applies to LabQuest 3 version 3.0.1 only. This issue will be resolved in the 3.0.2 update of the LabQuest software. When attempting to Export a .txt file or use the Print to File feature in LabQuest 3 version 3.0.1, the LabQuest will not f...

For activating Graphical Analysis Pro on iPad and iPhone, seeHow do I activate Graphical Analysis Pro on an iPad or iPhone? Users must enter a nine-character License Key while connected to the internet to unlock the additional features in Graphic...

We have created a Python module and Python examples that include support for Go Direct sensors with Raspberry Pi. The example Python programs take measurements with Go Direct sensors connected to the Raspberry Pi via USB or Bluetooth wireless. U...

This issue affects macOS 10.13 (High Sierra) only. Update your operating system to resolve this issue. Logger Pro video analysis is not usable on when run on macOS 10.13.x; the video analysis tools are not visible. An inserted video normally con...