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Terms and Conditions

Vernier Site License

We have a very generous site license policy. The purchase of one copy of Logger ProLabQuest Viewer, or Graphical Analysis computer software entitles you to install it on every computer in your school or, for post-secondary institutions, department. Logger Lite is available as a free download. Installation to local machines over a network is allowed. Purchasers are also permitted to distribute these programs to their students and instructors for home use. The license is limited to a single campus if your institution has multiple campuses.

Site license terms do not apply to Vernier iOS or Android software products. Vernier iOS software is available through the Apple Volume Purchase Program. Vernier Android software is available through Google Play.

 

Other Software

NI LabVIEW for Education, Davis WeatherLink, WeatherLink IP for Vantage Pro, ProScope HR software, and software from Texas Instruments are licensed under separate agreements by their respective companies.

 

Technical Support

We are readily available to help you with individual questions about our software and hardware—simply email support@vernier.com or call us on our toll-free number: 1-888-837-6437.

We publish a periodic newsletter, The Caliper, with information on upgrades, suggestions for new ways to use our programs, and announcements of new products.

 

Preview Policy

Most Vernier products are available for a 30-day preview (or longer, if requested) to educational institutions.

 

Satisfaction Guarantee

Any product that does not meet your needs may be returned within 30 days for a full refund, subject to the Equipment Return policy. Equipment returned after 30 days may be subject to a restocking fee.

 

Product Usage

Vernier products are designed for educational use. Our products are not designed nor are they recommended for any industrial, medical, or commercial process such as life support, patient diagnosis, control of a manufacturing process, or industrial testing of any kind.

We design our products with the specifications and features that educators and students need to be successful. In our effort to keep our products affordable and easy to use, we may not meet the specifications or include the features that an industrial scientist or medical professional might want.

See sources for industrial interfacing and probes »

Sales and Distribution

Vernier products contain materials that are subject to protection under various United States and other copyright, trade secret, and other rights. Except as explicitly permitted by written license from Vernier, no Vernier product may be sold, copied, distributed, published, or reproduced in any form or by any media.

 

Use of Vernier Media Content

Permission to republish content from Vernier’s printed materials and media content may be obtained by submitting the media permission request form.

 

Warranties

Most Vernier-branded products carry a five-year limited warranty. During the warranty period, Vernier will repair or replace the item if there is a defect in materials or workmanship. Outside the warranty, Vernier will attempt to repair most products, often at no charge.

The Vernier warranty covers products when used by educational institutions only.

See full warranty policy»

 

Equipment Return

A Return Merchandise Authorization, available from Vernier, is required for any product return. Equipment returned for exchange or credit must be in new condition and in its original packaging. Items returned after 30 days of purchase may be subject to a restocking fee.

 

International Sales

 

Supplier Purchase Orders

Information for standard purchase order terms and conditions for Vernier suppliers applicable to each purchase order issued by a Vernier Purchasing representative.

 

Prices and Shipping

Prices are effective January 1 and supersede previously published prices. Prices are in U.S. dollars and are F.O.B. Shipping Point. Shipping charges may vary, depending on method of shipment. Increased shipping charges for heavier or bulkier items may apply due to weight or dimensions. Applicable sales tax may be charged. Prices are subject to change without notice.

See our ordering help and frequently asked questions »